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Author Topic: Bter.com cannot withdraw currency/funds  (Read 36279 times)
oscurito23
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January 13, 2014, 08:28:46 PM
 #121

Result today
Beave162
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January 13, 2014, 09:05:34 PM
 #122

They are acknowledging that the 'imbalance' is called by a system error. It was not the users fault. Yet they think it is reasonable to hold your coins hostage and STEAL any coins that you deposit to clear the error. It really is unbelievable.  My imbalance was 1500 LTC! I have lost money overall with that site prior to this theft, so I am shocked to think I got lucky with a 1500 LTC trade where the LTC wasn't deducted from my account balance--except maybe when LTC was worth less than $2 a piece!

BTER you need to provide a better explanation. Is this how how your mindset works... the 'system malfunctioned' therefore the customers need to pay the price through theft. You took 5k USD worth of coins from me. Do you justify this psycho behavior as a small sacrifice for the greater good? It seems you do so with such politeness and without reservation. How? How is this possible? You should be locked up in jail.

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YoyodyneSystems
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January 14, 2014, 03:24:35 AM
Last edit: January 14, 2014, 03:41:07 AM by YoyodyneSystems
 #123

So something is going on for sure with these guys. I will be posting nonstop online and here in the forums until it's resolved.
My BTC DEPOSIT (yes deposit) is missing now. 25 Confirmations. They changed my wallet address today.
I am waiting for support.

I have never had a single issue with them before but now reading all this I am super worried.

BTC deposit -- no BTC in my BTER account. I guess it's time to start a 24 hour typing festival of non-stop complaints.
Between these guys and Cryptsy this is a really bad sign for Crypto these days. Feels like a crypto recession is coming for
Alt coins. Maybe time to just grab your BTC and put it away for a few months.

I will be happy to stop and edit all my posts as soon as I get my money.
warmking
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January 14, 2014, 07:23:02 AM
 #124

have  helped two friends fixed their issues in bter.com. got them coins back.anyone needs help still ,PM to me .

BTW, got infomation from QQ support of bter.com.

比特儿客服3-酒儿 9:38:45
关于美国人的问题 我们有专门的英语客服 (means:they have got english QQ service for the  people who speak english )
比特儿客服3-酒儿 9:38:47
Please contact QQ2795309276

hope it could helped.

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dwma
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January 21, 2014, 04:24:18 AM
 #125


bter.com switched deposit addresses.  I used my old address. (stupid assumption)


Upon realizing my mistake I had it resolved through email within an hour. (Right at an hour)

Really it is pretty impressive.  Easier to staff Chinese ?
mercenar1e
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January 21, 2014, 08:12:20 AM
 #126

i withdrew my BTC and i have been waiting for 1 hour.. still says processing and i don't know when it will be sent
NamelessOne
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January 21, 2014, 08:31:33 AM
 #127

i withdrew my BTC and i have been waiting for 1 hour.. still says processing and i don't know when it will be sent
Same garbage for me with BTC. Been almost two hours. So far I've been able to withdrawal Nxtcoin with no problem.
rulin
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January 21, 2014, 08:53:30 AM
 #128

waiting withdraw BTC too...
mercenar1e
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January 21, 2014, 08:55:48 AM
 #129

still no response from the site... unbelievable
mercenar1e
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January 21, 2014, 09:39:54 AM
 #130

i have a response from site support:

"Has the withdraw been successed, please wait and check 1-4 hours later when the process is finished. Our system experience too large transaction volume today and it become a little slow, this is why your withdrawal is delayed"

and my BTC finally cleared
bokiminer
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January 21, 2014, 10:04:34 AM
 #131

i withdrew my BTC and i have been waiting for 1 hour.. still says processing and i don't know when it will be sent

I got mine after 3 hours (today).
oscurito23
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January 21, 2014, 10:18:32 AM
 #132

BTER SCAM

Dont use this.

You lose your money.

Search BTER on forum.
rulin
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January 21, 2014, 10:40:41 AM
 #133

my withdraw done!  ~3 hour waiting
willphase
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January 21, 2014, 06:01:55 PM
 #134

Support sux to the max Grin, never helped me. Wait for over 8 days now! (send 3 mails!)

I found a relative Soloution, but a bad one. (maybe it helps some people)

[snip]

Soloution, Set Order that arent filled, and buy them myself (same with sell).

FWIW - this worked for me, I lost maybe around 5% on fees and 10% on the spread when I finally had to sell back to BTC, but I was able to get around 90% out without needing to deal with bter support.  I just created buy/sell orders between the spread and slowly worked my way down to 0 on the error message, then withdrew it all.  I won't be using bter again.

X68N - If you want a BTC tip for saving me a lot of time and money, let me know your address.

Will

rioshock2
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January 21, 2014, 11:36:32 PM
 #135

I am having the same issue.  I have sent several emails over the course of a week.  My hard earned cash is trapped on bter and I cannot withdraw it.

Bter has not responded even once.

This does not inspire confidence.

What is going on at BTER??? Have they lost the plot?
MegaKill
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January 22, 2014, 01:54:40 AM
 #136

DO NOT USED BTER.COM ANYMORE GUYS. They scammed a lot of Crptor traders worldwide, especially China men, its official. Please read here if you know Chinese

http://www.guanchali.com/forum.php

Those being scammed have file reports to local authority.

For those who able to withdraw, its not because they are okay, its because they let you go, for now, when you come back again with bigger sum, you will know. Never deposit again!

I know its tempting to go back when you see ARBITRAGE opportunities, that's their BAIT for you, FISH!!

Everybody boycott this scum of the earth. They ruined the name of crypto currency!!

Cross Exchanges Arbitrage(SPOT) & Spread(Perpetual Futures) Trader
bitbd83
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February 11, 2014, 04:38:44 PM
 #137

I think in my point of view, Bter is a good trustworthy platform but some software bug issues it face problem. every exchanger like MtGox, Cryptsy have same issues. I believe Chinese know how to make business.  Wink

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jedisurfer
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February 11, 2014, 11:12:40 PM
 #138

Have any of you guys got any resolution to your problems?
Beave162
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February 14, 2014, 03:24:00 PM
 #139

I have not received any resolution. Warmking has not responded to my messages. It is really hard to believe people still trade at that site.

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warmking
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February 14, 2014, 03:56:14 PM
 #140

hey, man, i definitely have PM to you. i just check it, it is on January 21.read this,https://bitcointalk.org/index.php?topic=377452.msg4343681#msg4343681  , do the math,you may really get extra coins.if you did not,then maybe i can help.
I have not received any resolution. Warmking has not responded to my messages. It is really hard to believe people still trade at that site.

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