Bad support is not an excuse, it is a reason for success and failure. Crypto gambling is a complex issue as it is having to trust anonymous owners. Let's not make it easier for them to get away with such things.
this becomes very important, when some withdrawals are striking and support is slowing down. this will be a chat and some people will allege that the site will scam.
Negative feedback will come soon for sites that engage in such actions.
I had read up the screenshot conversation which is very very long to read up and having the same reply where you should really have that patience
. I dont know if Stake do requires bench32 address when it comes to withdrawals because usually gambling sites do make use the older one. B32 is segwit. Ive been seeing into their reply related into that matter which might really resolve the issue but most of them do have the same replies and suggestions.