My Account Deleted By Cryptsy

[linfujun]

Dear linfujun,

Our Support Rep has indicated that your Ticket (#52495) has been Resolved.

If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.

Sincerely,
TicketsSupport Team


We at Cryptsy.com are very interested to know how we did? Please let us know your opinion on our support experience.




Awesome

Just Okay

Not Good
------------------------------------------------------------------------------------------------------------------------------------------------------


That is a mail by cryptsy, i filed a ticket say how i lose my coins, even my balance become negtive. They did not deal with it, just do noting, say that problem is resolved. They did not pay back my coins, my lose. Today, When I came to login my account, I only see the words " The user could not be found". Wtf!!!!!!!!!!!!   And who can help me, I am so sad. I lost all coins.

[jonanon]

I'm sure they didn't delete your account, make sure your user ID and password are correct. You can always contact support again until you get a better response - don't give up 

[linfujun]

I'm sure they didn't delete your account, make sure your user ID and password are correct. You can always contact support again until you get a better response - don't give up 

I am really sure they deleted my account, my user name is "linfujun",  my user ID and passward are saved in my note book,
So first my passward is correct, and even my passward is uncorrect, if they did not delete my account I can found my passward back. But now I can not , becourse the website show the words "The user could not be found".

[linfujun]

Help me, I don not know how can I get my account back, my coins are all in the account, I need call the police. Where is the cryptsy registered it's company? Could anyone help. I feel so helpless, sad.

[galtbit]

Hello:
You can email Cryptsy support here:
support@cryptsy.com

Also you cant send a tweet to BigVern on Twitter here:
https://twitter.com/cryptsy

And you can go talk to Cryptsy support live here:
https://webchat.freenode.net/#

Go to channel cryptsy_support

Good luck.

[Hippie Tech]

If this is due to a bug, its a new one.

Have you tried a password reset ?

gl

[linfujun]

I tried reset password, but even my account is deleted, I can not reset it.

[scottii]

Any updates?  I hope everything works out.