SCAM **COINS-e.com***SCAM list of unhappy customers

[lyon42]

I deposited 145K DOGE there 4 days, never reflecting.
They don't respond to my ticket.

They responded to my second ticket after 5 days.

Hi lyon42,

We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID

All my DOGE are reflecting ! \o/

Still care with them.

[uberua]

I deposited 145K DOGE there 4 days, never reflecting.
They don't respond to my ticket.

They responded to my second ticket after 5 days.

Hi lyon42,

We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID

All my DOGE are reflecting ! \o/

Still care with them.

Same message to me, got my doges 5 min ago.

[daniklo]

Deposited 110k doge 10 days ago.
No reply on my tickets

[mison]

user "palec" wrote PM: I'm a newbie on the forum and can not post in the right topic, please add information about scam here https://bitcointalk.org/index.php?topic=418416.0, the deposit is sent to the coins-e gone to hell,
0.02938441 BTC and 0.19585441 BTC went to unknown addresses https://blockchain.info/address/1Ajz5SWgabZhagp99xxVB5ifSFLgYTYL8Y

[w00dface]

Looks like mine might be going through too at last.

So looks like they were not out to scam, but why the hell could they have not put a message up saying they had issues and it was being resolved.

It's done them a lot of damage by not communicating with their users.

For anyone who's still got theirs awaiting confirmation, try going in to the -> support -> Deposit not showing menu, choosing Doge and then putting in the transaction ID (can be found on the Funds History -> Transactions -> Deposits page)

[mison]

I have received 50k deposit doge, but 24k doge from trade order are still gone. Btw I can not withdrawal them.. still waiting for confirmation email

edit: withdrawal is done, but I am quit with them.. sorry, but they could sent this information within 2 days after problem:

We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.

[sumantso]

12k PXCs lost

https://bitcointalk.org/index.php?topic=294224.0

[0_coin_miner_0]

1.04M DOGE unconfirmed since 07.01.2014

http://img.ctrlv.in/img/52d911871e43b.jpg

[flinx]

Got my 300k back, but I am done with them. Holding your coins hostage without informing your customers what's wrong for 10 days is unacceptable - the market is too volatile to accept that kind of delay.

[fox19891989]

Actually I think it is better than cryptsy, I transferred COL from coinedup to coins-e just cost 10 mins, but from coinedup to cryptsy cosy 6 days. My friend had DOGE deposit problem on cryptsy too, after 3 days coins arrived... Maybe problem with DOGE? I ain't sure

[0_coin_miner_0]

I have no problems with Cryptsy, all DOGE deposits appear within 5 min

[BRUCELLA]

Deposited ELP and NET and nothing on my account.

No reply on my ticket.

The minimum will be to inform us if they have some problem with deposit. I think i can wait sometimes but not if they say all is good like on their page :
https://www.coins-e.com/exchange/coin/list/

... it was my last deposit on this site.

[rikkejohn]

LTC deposit 24 hours ago.

About 8 hours ago I ran a check via the facility on the website for missing depsits.

It says my coins have enough confirmations now and will shortly be added to my account.

Same message persisting all day.

No response from coins-e.

Not happy, and no accusation made other than something is not working properly there.

[martin366]

Looks like i lost 300k Doge to Coins-E

11 days, 3 tickets, zero support = FANTASTIC! 

Status: 11771 confirmations
Date: 6.01.2014 20:24
Debit: -300000.00 DOGE

Hopeless 

[martinver]

10 days  260316.78347443 doges and nothing

http://dogechain.info/address/DQe4UvKmfUULFzcChqsNHaWmgYSB3K13hD

[Hueristic]

7k finally added.

Same email.

Their communication is shit. They could even be robbing peter to pay paul for all we know.

[Pustul]

14k doges sent 8 days ago, 2 tickets no response...

Those coins ended up in DLBrrdzzH8B2V5QgrUTmiwoBw9mYtQxbH7 (http://dogechain.info/address/DLBrrdzzH8B2V5QgrUTmiwoBw9mYtQxbH7)

Same for me

I've got my funds today, apparently it was a software bug and they have to manually process each deposit, patience guys.

[mison]

I do not think it is so hard to inform people via email, or forum about software bug. We waiting many days without deposit and information.

[Hueristic]

WELL it looks like they have inadvertently helped everyone that got fuked! Price is goin to the moon.

[BRUCELLA]

48 Hours without answers from their support...

Some of you have their coins back but what they do with it during hours / days.... It's not hard to inform us. I think the better we can do it's withdraw all of our coins ..


Now 4 days without answer... 4 days without my 2 deposits..

Don't forget : don't trust coins-E