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Author Topic: MTGOX Withdrawal issue  (Read 11621 times)
wareen
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October 16, 2011, 05:34:31 PM
 #101

Did anyone else get a "Invalid bitcoin address, please confirm your input" message when trying to withdraw Bitcoins?

And yes, I tried multiple addresses which I confirmed to be in fact valid.
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October 16, 2011, 10:49:21 PM
 #102

Did anyone else get a "Invalid bitcoin address, please confirm your input" message when trying to withdraw Bitcoins?

And yes, I tried multiple addresses which I confirmed to be in fact valid.

I am having the same problem.
Mt.Gox_Natalie
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October 17, 2011, 01:50:08 AM
 #103

Did anyone else get a "Invalid bitcoin address, please confirm your input" message when trying to withdraw Bitcoins?

And yes, I tried multiple addresses which I confirmed to be in fact valid.

I am having the same problem.

Hello,

We have been investigating the problem of invalide address during bitcoin withdrawals and now the issue is resolved.  Sorry for the trouble. 
dollartrader
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October 17, 2011, 03:42:48 AM
 #104

I was verified within 48 hours and part of that was the weekend.

While I hold to my position that you should be warned before you deposit, they are moving through what has to be a huge stack quickly.
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October 17, 2011, 04:29:18 AM
 #105


I don't mind the security, but why wasn't I warned when I deposited monies?

I deposited, traded and attempted my withdrawal all in a matter of minutes so not an issue of a time lapse. Only when I tried to withdraw was I told my account was "under review"... and we're only talking about enough for a nice dinner out... not big $$$.

Guess I am awaiting for my support request "in the pile"...

If I was writing an automated system to detect activity that looked like money laundering, and it didn't flag this activity, I'd be fired.

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October 17, 2011, 05:48:04 AM
 #106

If I was writing an automated system to detect activity that looked like money laundering, and it didn't flag this activity, I'd be fired.
So, let me suggest a money laundering definition - every activity that isn't profitable enough for the institution you're trading with...

18sNtvUmtW6nrQXfYt1wvviGockSWxhPBX
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October 19, 2011, 05:49:30 AM
 #107

Pending Paxum withdrawals have now gone through.  If you are still missing any Paxum withdrawals requested earlier, feel free to contact us at the support desk (https://support.mtgox.com) and we will look into it for you. 
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October 19, 2011, 11:49:58 AM
 #108

Hmm, MT Gox cancelled my withdrawal request I made back on the 29th of September. they cancelled it on the 12th of October!

This is the 2nd time they cancelled the request ! And they have documented proof of who I am, and they said that they did not need this.

This all seems very dodgy to me.

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October 19, 2011, 11:59:02 AM
 #109

Has anyone been able to withdraw bitcoins ?

Damn Mickey Mouse organisation!

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October 19, 2011, 10:39:47 PM
 #110

Has anyone been able to withdraw bitcoins ?

Damn Mickey Mouse organisation!



yeah, i've been un-depositing bitcoins every day for the last 3 days, no problem.
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October 20, 2011, 12:07:41 AM
 #111

I've been withdrawing and depositing BTC pretty much every day with no problems.  Finally got my Paxum withdrawals through as well.

Getting my withdrawal limit raised is another matter though.  Been waiting 28 days for that (and I've been "AML verified" for months now).
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October 20, 2011, 12:47:55 AM
 #112

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla
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October 20, 2011, 12:15:48 PM
 #113

LOL, I am seriously not impressed with this Mt Gox lot. I raised 2 tickets regarding the withdrawal of funds. The first querying why my withdrawal request has been cancelled for the second time, and the 2nd asking if I am selecting the correct options for withdrawing funds.

They closed both tickets, merging the 2nd ticket with the first ! And gave me the following answer:

Quote
Mt.Gox Support, Oct-20 10:34 (JST):
Hello Charles,
Thank you for contacting us. For information regarding deposit options, please see our informed FAQ page: https://mtgox.zendesk.com/entries/20195237-deposit-withdrawal-information
If your deposit is getting cancelled, it is due to your bank or not providing enough information. Please contact your bank to resolve this matter.
Thanks,
MtGox.com Team

DEPOSITS !!!

The problem is with WITHDRAWALS!! LOL, megga fail !

The linked article although dealing with both deposits and withdrawals did not shed any light on the matter Sad

From reading the previous posts in this thread, it is good to see that withdrawals of some sort are working.
Considering that, it makes me think that perhaps I am doing something wrong.

I am withdrawing funds to HSBC in the UK, and have been selecting "International Wire" from the options. Anyone know if this is correct ?

I could try Liberty Reserve if they allow people from the UK. Dwalla only allows US citizens Sad



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October 20, 2011, 07:57:47 PM
 #114

Not only are they blocking withdrawals, I deposited into their Chase account over 53 hours ago and no sign of my deposit anywhere. The copy of my deposit receipt I sent them went completely ignored. I keep on getting automated responses from their support team and completely different answers here on the board. Did Mt.Gox steal my money?

I do not recommend anybody to do business with them anymore.
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October 21, 2011, 02:21:24 AM
 #115

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk.  We will look into it for you. 
Mt.Gox_Natalie
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October 21, 2011, 02:23:14 AM
 #116

I've been withdrawing and depositing BTC pretty much every day with no problems.  Finally got my Paxum withdrawals through as well.

Getting my withdrawal limit raised is another matter though.  Been waiting 28 days for that (and I've been "AML verified" for months now).

We see that your limits have been approved.  Thank you for your patience in the process.
TheBlackDahlia
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October 21, 2011, 02:56:22 AM
 #117

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk.  We will look into it for you.  

And receive an automated response.
bitflower
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October 21, 2011, 03:09:14 AM
 #118

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk.  We will look into it for you.  

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you Smiley

Jasmine
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October 21, 2011, 03:13:42 AM
 #119

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk.  We will look into it for you.  

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you Smiley

I have a Dwolla account but I rather not add it to my Mt.Gox account due to my M.I.A. Chase cash deposit that you guys won't pay attention to. Can you tell I'm extremely frustrated?  Cry
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October 21, 2011, 03:30:29 AM
 #120

are dwolla withdrawals taking awhile again?  it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk.  We will look into it for you.  

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you Smiley

I have a Dwolla account but I rather not add it to my Mt.Gox account due to my M.I.A. Chase cash deposit that you guys won't pay attention to. Can you tell I'm extremely frustrated?  Cry

I do understand your frustration. Trust me, I'd be upset too. We are still processing all the pending cash deposits. We will let users know as soon as it is completed and credited to your account. We will try to improve the processing method so that it won't take this long for a cash deposit to process.

Jasmine
Mt.Gox Support
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