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Author Topic: ✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️  (Read 89647 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. (30 posts by 1+ user deleted.)
Bitcasino.io Support (OP)
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November 23, 2018, 02:22:28 PM
 #101

Hey again guys!

To continue celebrating our new site we also launched a Facebook competition around the mobile site.
All you need to do is guess the loading speed of our mobile site! Participate here! Cool

PS. VIP free spins are still up for grabs. Go digging and give us some feedback/bugs to fix; good or bad Smiley

Cheers and may the luck be with you!
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November 25, 2018, 01:24:22 AM
 #102

I've been playing here for quite awhile and also have many friends that play here.
Honestly I don't know what happened with the change in hands, but this site has gone down hill.
It has a great range of slot providers with instant payouts, but it's got to be the last casino on the planet that doesn't offer deposit bonuses.
They recently took away the re-load bonuses and replaced them with "races" with payouts that just aren't at a level that entices you to play here without a bonus.
They never give free spins unless there is a major problem. When I say never, I mean never.
Even friends that are under their "VIP" status don't seem to get free spins anymore.

a few months back I made quite a number of deposits and withdrawals, mostly all with their now defunct 25% bonus, had to have wagered well above 20k euro for the month. I was rewarded with ten 0.25 spins. (€2.50).

To top things off, their support is usually a waste of time if you have a problem (not always), it seems like most of them have no idea what type of field that are working in and are simply a body to respond/transfer.


honestly bitcasino, instead of changing the look of the website every year, maybe try and work on customer retention. Stop taking away bonuses and cater to those who continuously deposit and keep you in business. There are many other options for us players out there and we are going to take our business to those that treat us like customers.
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November 25, 2018, 08:55:43 AM
 #103

If you want some bugs about your website then look here https://bitcointalk.org/index.php?topic=395617.2220

leaving unfinished business and make a new thread. stay careful people, i left over a year ago for a good reason
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November 25, 2018, 12:32:59 PM
 #104

I've been playing here for quite awhile and also have many friends that play here.
Honestly I don't know what happened with the change in hands, but this site has gone down hill.
It has a great range of slot providers with instant payouts, but it's got to be the last casino on the planet that doesn't offer deposit bonuses.
They recently took away the re-load bonuses and replaced them with "races" with payouts that just aren't at a level that entices you to play here without a bonus.
They never give free spins unless there is a major problem. When I say never, I mean never.
Even friends that are under their "VIP" status don't seem to get free spins anymore.

a few months back I made quite a number of deposits and withdrawals, mostly all with their now defunct 25% bonus, had to have wagered well above 20k euro for the month. I was rewarded with ten 0.25 spins. (€2.50).

To top things off, their support is usually a waste of time if you have a problem (not always), it seems like most of them have no idea what type of field that are working in and are simply a body to respond/transfer.


honestly bitcasino, instead of changing the look of the website every year, maybe try and work on customer retention. Stop taking away bonuses and cater to those who continuously deposit and keep you in business. There are many other options for us players out there and we are going to take our business to those that treat us like customers.

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.
Bitcasino.io Support (OP)
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November 26, 2018, 12:48:08 PM
 #105

Thanks for the feedback! Below is a reply from our side:

I've been playing here for quite awhile and also have many friends that play here.
Honestly I don't know what happened with the change in hands, but this site has gone down hill.
It has a great range of slot providers with instant payouts, but it's got to be the last casino on the planet that doesn't offer deposit bonuses.
They recently took away the re-load bonuses and replaced them with "races" with payouts that just aren't at a level that entices you to play here without a bonus.
They never give free spins unless there is a major problem. When I say never, I mean never.
Even friends that are under their "VIP" status don't seem to get free spins anymore.

a few months back I made quite a number of deposits and withdrawals, mostly all with their now defunct 25% bonus, had to have wagered well above 20k euro for the month. I was rewarded with ten 0.25 spins. (€2.50).

To top things off, their support is usually a waste of time if you have a problem (not always), it seems like most of them have no idea what type of field that are working in and are simply a body to respond/transfer.


honestly bitcasino, instead of changing the look of the website every year, maybe try and work on customer retention. Stop taking away bonuses and cater to those who continuously deposit and keep you in business. There are many other options for us players out there and we are going to take our business to those that treat us like customers.

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs. Smiley

If you want some bugs about your website then look here https://bitcointalk.org/index.php?topic=395617.2220

leaving unfinished business and make a new thread. stay careful people, i left over a year ago for a good reason

The unfinished business you’ve linked to relates to an issue with a signature campaign, which was resolved from our end.
Recently we've made an effort to answer unfinished business on the forum, from our old thread to some unanswered scam accusations.
Just in case it's not clear why we created a new thread, one of the reasons was due to continuous harassment by one user (and we all know who that is).

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

We have not been sold or bought but we have grown!
Our marketing team have cooked up a treat for Christmas so stick around, we think you’ll like what’s coming Cheesy

Cheers,
Karl
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areezy
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November 27, 2018, 12:09:50 AM
 #106

dont think so, if u were right on that user who was being making you feel continuous harassmented then u couldve reported the posts and a moderator wouldve deleted it. U didnt cause u know user was more then kinda right
Bitcasino.io Support (OP)
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November 27, 2018, 02:17:39 PM
 #107

dont think so, if u were right on that user who was being making you feel continuous harassmented then u couldve reported the posts and a moderator wouldve deleted it. U didnt cause u know user was more then kinda right

Hi areezy, I have reported many of his posts, but unfortunately action has not been taken. To top that I'm quite sure we're not the only ones who has reported him.

Anyway, considering the users trust, reputation and input in this forum with false claims and defamatory comments - we look forward for the day when mods take action Smiley

PS. Couple more days to find those bugs on our new site. Rewards are nice! Wink

Cheers,
Karl
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Teddybears
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November 28, 2018, 11:44:26 AM
 #108

dont think so, if u were right on that user who was being making you feel continuous harassmented then u couldve reported the posts and a moderator wouldve deleted it. U didnt cause u know user was more then kinda right

Hi areezy, I have reported many of his posts, but unfortunately action has not been taken. To top that I'm quite sure we're not the only ones who has reported him.

Anyway, considering the users trust, reputation and input in this forum with false claims and defamatory comments - we look forward for the day when mods take action Smiley

PS. Couple more days to find those bugs on our new site. Rewards are nice! Wink

Cheers,
Karl
Bitcasino.io


I don’t see any obvious bugs (playing on my iPhone 8 Plus in Safari) but I have a couple of suggestions.  I don’t think the bonus wagering percent bar should be visible unless a bonus is active.  Right now it shows 0% when no bonus is active.
Also, I really like the bottom menu when the menu is open.  It would be cool if it was always present.

Thanks,
Username: june_herzog

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November 28, 2018, 02:52:05 PM
 #109


I don’t see any obvious bugs (playing on my iPhone 8 Plus in Safari) but I have a couple of suggestions.  I don’t think the bonus wagering percent bar should be visible unless a bonus is active.  Right now it shows 0% when no bonus is active.
Also, I really like the bottom menu when the menu is open.  It would be cool if it was always present.

Thanks,
Username: june_herzog
[/quote]

I think it shows 0% because I reported a bug last week with it. Shortly after reporting, it was fixed and shows 0%...
no, I didn’t get these free spins like bitcasino says they will give Smiley

Not for nothing, but as I’ve said in the past, I have never NOT been paid out by bitcasino and strongly stand against anyone claiming they are fraudulent.
They just need to work on what customers want.
Bitcasino.io Support (OP)
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November 28, 2018, 03:05:37 PM
 #110


I don’t see any obvious bugs (playing on my iPhone 8 Plus in Safari) but I have a couple of suggestions.  I don’t think the bonus wagering percent bar should be visible unless a bonus is active.  Right now it shows 0% when no bonus is active.
Also, I really like the bottom menu when the menu is open.  It would be cool if it was always present.

Thanks,
Username: june_herzog

Quote
I think it shows 0% because I reported a bug last week with it. Shortly after reporting, it was fixed and shows 0%...
no, I didn’t get these free spins like bitcasino says they will give Smiley

Not for nothing, but as I’ve said in the past, I have never NOT been paid out by bitcasino and strongly stand against anyone claiming they are fraudulent.
They just need to work on what customers want.

Hi Kevinn, these VIP free spins we are promoting here are exclusive for Bitcointalk.
Therefore in case you report bugs to our support, it doesn't count in as an entry to this promotion.
It needs to be done on this thread, which you've done earlier. Smiley

Winners of this promotion will be selected tomorrow and when we have the usernames, we will credit them. Smiley

In case there has been another campaign of reporting bugs and getting free spins on top,
please send me a private message and I can have a further look into it.

Cheers,
Karl
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November 28, 2018, 03:07:08 PM
 #111

Yea, I reported it to live support. Didn’t realize.
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November 28, 2018, 05:48:59 PM
 #112


I don’t see any obvious bugs (playing on my iPhone 8 Plus in Safari) but I have a couple of suggestions.  I don’t think the bonus wagering percent bar should be visible unless a bonus is active.  Right now it shows 0% when no bonus is active.
Also, I really like the bottom menu when the menu is open.  It would be cool if it was always present.

Thanks,
Username: june_herzog

Quote
I think it shows 0% because I reported a bug last week with it. Shortly after reporting, it was fixed and shows 0%...
no, I didn’t get these free spins like bitcasino says they will give Smiley

Not for nothing, but as I’ve said in the past, I have never NOT been paid out by bitcasino and strongly stand against anyone claiming they are fraudulent.
They just need to work on what customers want.

Hi Kevinn, these VIP free spins we are promoting here are exclusive for Bitcointalk.
Therefore in case you report bugs to our support, it doesn't count in as an entry to this promotion.
It needs to be done on this thread, which you've done earlier. Smiley

Winners of this promotion will be selected tomorrow and when we have the usernames, we will credit them. Smiley

In case there has been another campaign of reporting bugs and getting free spins on top,
please send me a private message and I can have a further look into it.

Cheers,
Karl
Bitcasino.io

Is VIP free spins promotion over?
Initscri
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November 29, 2018, 02:18:24 AM
 #113

dont think so, if u were right on that user who was being making you feel continuous harassmented then u couldve reported the posts and a moderator wouldve deleted it. U didnt cause u know user was more then kinda right

That's not entirely true. While it may not always be beneficial, mods try to maintain freedom of speech, as such even though the user has broken many rules in the past, he probably won't be deleted/banned. He has had messages deleted.

If you need an example of harassment, just checkout my trust: https://bitcointalk.org/index.php?action=trust;u=186520
Flawless until I opposed & disagreed with what 1 member was saying

----------------------------------
Web Developer. PM for details.
----------------------------------
Bitcasino.io Support (OP)
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November 29, 2018, 08:03:18 AM
 #114


Is VIP free spins promotion over?

Hey Nuuuitsjdragon, this promotion has now ended. Winners will be announced later today! Smiley

Cheers,
Karl
Bitcasino.io


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Teddybears
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November 29, 2018, 08:23:18 AM
 #115


Is VIP free spins promotion over?

Hey Nuuuitsjdragon, this promotion has now ended. Winners will be announced later today! Smiley

Cheers,
Karl
Bitcasino.io


im excited!

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November 29, 2018, 10:34:14 AM
 #116

First of all I would like to thank everyone for the bugs and feedback given! Grin

Winners were easy to choose:
Lucky7btc
Kevinn22
Teddybears


I will send you a private message to request your Bitcasino username.

Good luck to the VIP spins!

Cheers,
Karl
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Teddybears
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November 29, 2018, 01:07:12 PM
 #117

First of all I would like to thank everyone for the bugs and feedback given! Grin

Winners were easy to choose:
Lucky7btc
Kevinn22
Teddybears


I will send you a private message to request your Bitcasino username.

Good luck to the VIP spins!

Cheers,
Karl
Bitcasino.io

Thanks,   I got right around 72mbtc from the 12 spins.   Played another a lot up and down to 40mbtc and finally dropped lower and cashed out.  No issues with any part of that process.  Thanks!

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Lucky7btc
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November 29, 2018, 01:35:54 PM
 #118

Wagering counter is very slow to update. It needs fixing...
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November 29, 2018, 01:47:30 PM
 #119

Wagering counter is very slow to update. It needs fixing...

Our developers are working on that, cannot give an exact date when it will be fixed, but it will be fixed soon Smiley

Cheers,
Karl
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December 05, 2018, 12:34:17 PM
Last edit: December 05, 2018, 03:04:00 PM by Bitcasino.io Support
 #120

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