✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️

[Lucky7btc]

                 The Wheel of Wonders is starting                



It is the season to be jolly so make sure you use your FREE SPIN on the Wheel of Wonders every day from December 5 until December 23!

From today until December 23 you get 1 spin every day and you have the chance to win one of the over 200 daily rewards. On top there's
4 weekly prizes plus a chance to win a Royal Caribbean Cruise for 2 people

Please note that you need to be logged in to see the promo page. If you have any questions, let me know!
          
                                                            

Cheers,
Karl
Bitcasino.io

link doesn't work

[1714840536]

1714840536

[1714840536]

1714840536

[Bitcasino.io Support]

                 The Wheel of Wonders is starting                



It is the season to be jolly so make sure you use your FREE SPIN on the Wheel of Wonders every day from December 5 until December 23!

From today until December 23 you get 1 spin every day and you have the chance to win one of the over 200 daily rewards. On top there's
4 weekly prizes plus a chance to win a Royal Caribbean Cruise for 2 people

Please note that you need to be logged in to see the promo page. If you have any questions, let me know!
          
                                                            

Cheers,
Karl
Bitcasino.io

link doesn't work

Fixed for now, should find it on: https://bitcasino.io/promotions

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

Hellooo!

Any of you had luck with the Wheel of Wonders yet? Remember to spin it every day.

We also started a Facebook raffle to give out one iPhone XS on December 31st!

Watch the clip and participate here. Good luck!

If you have any questions or wonder about the position of the moon, feel free to drop me a private message or write on this thread

Cheers,
Karl
Bitcasino.io

[Lucky7btc]

Hellooo!

Any of you had luck with the Wheel of Wonders yet? Remember to spin it every day.

We also started a Facebook raffle to give out one iPhone XS on December 31st!

Watch the clip and participate here. Good luck!

If you have any questions or wonder about the position of the moon, feel free to drop me a private message or write on this thread

Cheers,
Karl
Bitcasino.io

No luck so far, and I've started back depositing and playing a little more...

[Pif]

                 The Wheel of Wonders is starting                



It is the season to be jolly so make sure you use your FREE SPIN on the Wheel of Wonders every day from December 5 until December 23!

From today until December 23 you get 1 spin every day and you have the chance to win one of the over 200 daily rewards. On top there's
4 weekly prizes plus a chance to win a Royal Caribbean Cruise for 2 people

Please note that you need to be logged in to see the promo page. If you have any questions, let me know!
          
                                                            

Cheers,
Karl
Bitcasino.io

link doesn't work

Fixed for now, should find it on: https://bitcasino.io/promotions

Cheers,
Karl
Bitcasino.io

Can't find it anywhere on the site   

[Bitcasino.io Support]

                 The Wheel of Wonders is starting                

It is the season to be jolly so make sure you use your FREE SPIN on the Wheel of Wonders every day from December 5 until December 23!

From today until December 23 you get 1 spin every day and you have the chance to win one of the over 200 daily rewards. On top there's
4 weekly prizes plus a chance to win a Royal Caribbean Cruise for 2 people

Please note that you need to be logged in to see the promo page. If you have any questions, let me know!
          
                                                            

Cheers,
Karl
Bitcasino.io

link doesn't work

Fixed for now, should find it on: https://bitcasino.io/promotions

Cheers,
Karl
Bitcasino.io

Can't find it anywhere on the site   

Could you PM your username and I can have a look what's the case.

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

Hey guys!

Just a quick site update: We have enabled the purple mode!
You no longer need while browsing our site.

To enable the purple mode, follow these steps:
1) Login to your account and click your username on top right.
2) Navigate to click on "Settings" and scroll down to choose "Purple mode".

Enjoy!

Cheers,
Karl
Bitcasino.io

[purpleground13]

Well i fell for it again.

I got emails with all these new promotions with only 5x bet requirements and thought Id give them a chance.


I play over 25,000 ubtc and lost. I was suppose to get 5,000 ubtc back with the 5x wager requirement only to find out they will not provide it.

They claim I didnt opted in, when I did. In fact, I refreshed the page twice to make sure I was opted in.


The chat support simply repeated that I did not but they could offer me 10x 250 ubtc bets LOL


This is the second time they've pulled shady stuff with their promos with me. The first time they didnt solve anything until I posted it publicly. This the previous:

https://bitcointalk.org/index.php?topic=2083332.msg20824423#msg20824423

https://bitcointalk.org/index.php?topic=395617.msg20879080#msg20879080


I told chat I would be fine with an equivalent compensation but they offered me nothing close to what I am owed.


I know I know, I shouldve known better considering their previous stunts and current issues Ive been reading.


So again i am posting publicly to make sure they give what they promised.

EDIT: Their email response....
https://i.gyazo.com/0ae6d559f5e4dd84b51736816600012a.png

[Bitcasino.io Support]

Well i fell for it again.

I got emails with all these new promotions with only 5x bet requirements and thought Id give them a chance.


I play over 25,000 ubtc and lost. I was suppose to get 5,000 ubtc back with the 5x wager requirement only to find out they will not provide it.

They claim I didnt opted in, when I did. In fact, I refreshed the page twice to make sure I was opted in.


The chat support simply repeated that I did not but they could offer me 10x 250 ubtc bets LOL


This is the second time they've pulled shady stuff with their promos with me. The first time they didnt solve anything until I posted it publicly. This the previous:

https://bitcointalk.org/index.php?topic=2083332.msg20824423#msg20824423

https://bitcointalk.org/index.php?topic=395617.msg20879080#msg20879080


I told chat I would be fine with an equivalent compensation but they offered me nothing close to what I am owed.


I know I know, I shouldve known better considering their previous stunts and current issues Ive been reading.


So again i am posting publicly to make sure they give what they promised.

EDIT: Their email response....

Hi purpleground13,

I have checked your case with our support and promotion teams and here is the clarification for you:

1) You have indeed opted in to a promotion, that promotion was a weekend promotion which you got rewarded on Monday.
Promo page: https://bitcasino.io/promotions/new-year-countdown-weekend-boost
2) Even in case you would have opted in to this Happy Hour Christmas promotion,
there was no gameplay between 24th and 27th and therefore you would not have been eligible for the cashback.

I'm sorry for the incomplete answer you received from our support team and I have raised this issue with them to avoid any confusion in the future.

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

                      Celebrate birthday with us!                    



Happy new year to everyone! I hope you guys had good holidays. Now it's time to celebrate once again

What better way to celebrate than by giving you a surprise offer every day this week!
Join in the fun by spinning the Birthday cake to reveal your surprise bonus 🎂

The bonus will be shown inside the cake when it stops spinning!
Make sure to click the "Claim Now" button that appears inside the cake after your bonus has been revealed.

Log in to your account and go spinning
          
                                                            

Cheers,
Karl
Bitcasino.io

[GGx1234]

Thanks for the feedback! Below is a reply from our side:

I've been playing here for quite awhile and also have many friends that play here.
Honestly I don't know what happened with the change in hands, but this site has gone down hill.
It has a great range of slot providers with instant payouts, but it's got to be the last casino on the planet that doesn't offer deposit bonuses.
They recently took away the re-load bonuses and replaced them with "races" with payouts that just aren't at a level that entices you to play here without a bonus.
They never give free spins unless there is a major problem. When I say never, I mean never.
Even friends that are under their "VIP" status don't seem to get free spins anymore.

a few months back I made quite a number of deposits and withdrawals, mostly all with their now defunct 25% bonus, had to have wagered well above 20k euro for the month. I was rewarded with ten 0.25 spins. (€2.50).

To top things off, their support is usually a waste of time if you have a problem (not always), it seems like most of them have no idea what type of field that are working in and are simply a body to respond/transfer.


honestly bitcasino, instead of changing the look of the website every year, maybe try and work on customer retention. Stop taking away bonuses and cater to those who continuously deposit and keep you in business. There are many other options for us players out there and we are going to take our business to those that treat us like customers.

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

If you want some bugs about your website then look here https://bitcointalk.org/index.php?topic=395617.2220

leaving unfinished business and make a new thread. stay careful people, i left over a year ago for a good reason

The unfinished business you’ve linked to relates to an issue with a signature campaign, which was resolved from our end.
Recently we've made an effort to answer unfinished business on the forum, from our old thread to some unanswered scam accusations.
Just in case it's not clear why we created a new thread, one of the reasons was due to continuous harassment by one user (and we all know who that is).

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

We have not been sold or bought but we have grown!
Our marketing team have cooked up a treat for Christmas so stick around, we think you’ll like what’s coming

Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

[Bitcasino.io Support]

TL;DR

...

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

...

...

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

...

Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

Hi GGx1234,

I believe what I've said before is correct though - and what our live support said is correct as well.
That is because liked mentioned on the above message, we have different variations for our promotions - not only deposit bonuses.

Cheers,
Karl
Bitcasino.io

[Lucky7btc]

You guys need to give out more table game bonuses. Slots only are crap and only favors the casino.

[GGx1234]

TL;DR

...

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

...

...

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

...

Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

Hi GGx1234,

I believe what I've said before is correct though - and what our live support said is correct as well.
That is because liked mentioned on the above message, we have different variations for our promotions - not only deposit bonuses.

Cheers,
Karl
Bitcasino.io

Hi Karl, the 3%bonuses is my total bonus money recieved including deposit bonuses,cashbacks, and all promotion incentives.

[Bitcasino.io Support]

TL;DR

...

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

...

...

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

...

Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

Hi GGx1234,

I believe what I've said before is correct though - and what our live support said is correct as well.
That is because liked mentioned on the above message, we have different variations for our promotions - not only deposit bonuses.

Cheers,
Karl
Bitcasino.io

Hi Karl, the 3%bonuses is my total bonus money recieved including deposit bonuses,cashbacks, and all promotion incentives.

I stand corrected then Could you please DM your username and we can have a further look on your account.

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

Hey guys!

Facebook happened which is why we had to start a new FB page called Bitparty!

To the good news: This party starts with a another mobile phone raffle!

1) Like the page + the raffle post
2) Choose if you want OnePlus 6T McLaren, Samsung Galaxy Note9 or iPhone XS
3) Comment your wish and wait for the draw to happen

One winner will be drawn on 7th of February and published in the comments.

Click here to participate!

Good luck!

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

TL;DR

...

It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from  free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

...

...

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

...

Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

Hi GGx1234,

I believe what I've said before is correct though - and what our live support said is correct as well.
That is because liked mentioned on the above message, we have different variations for our promotions - not only deposit bonuses.

Cheers,
Karl
Bitcasino.io

Hi Karl, the 3%bonuses is my total bonus money recieved including deposit bonuses,cashbacks, and all promotion incentives.

I stand corrected then Could you please DM your username and we can have a further look on your account.

Cheers,
Karl
Bitcasino.io

To open this case up more for public: The user have violated our general terms and conditions which is why there has been lack of promotional incentives.
I have adviced the user to contact our security if further information is needed.

Cheers,
Karl
Bitcasino.io

[Bitcasino.io Support]

Hey guys!

Just a heads up that we've made couple changes and bug fixes to our site.

Main features to mention:

• Now you can toggle side bar on/off from the arrow
• Theather mode in games, similar what Youtube has when watching videos
• New livechat button

In case you have any bugs to report or ideas/suggestions to give, feel free to shout them out!

Good luck and enjoy the games!

Cheers,
Karl
Bitcasino.io

[mindrust]

You guys need to give out more table game bonuses. Slots only are crap and only favors the casino.

Every pure luck based game favors the casino in the long run because of the house edge. No matter if it is dice, roulette, mines or something else. It is only your luck.

The only thing you can control is the number of games you play. If you play long enough you only guarantee your lose.

[Bitcasino.io Support]

Mega Moolah jackpot: Over 5,300 Bitcoins

  

Hey guys!

Mega Moolah is back with a gigantic jackpot! It's growing every day and it's now at 5,300 Bitcoins (€16.5+ million)!

There's no limit for the grow. Now the question is, when it's going to drop?

            
                                              

Good luck to the jackpot hunt!

Cheers,
Karl
Bitcasino.io