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Author Topic: ✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️  (Read 89428 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. (30 posts by 1+ user deleted.)
Bitcasino.io Support (OP)
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September 06, 2019, 08:54:51 AM
 #301

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

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September 06, 2019, 09:11:48 AM
Last edit: September 06, 2019, 09:56:11 AM by Scamsino
 #302

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

post below.
Bitcasino.io Support (OP)
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September 06, 2019, 09:54:10 AM
 #303

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

Your Livechat is lying to me about the withdraw.
"We have a problem with the system" MEME a friend can withdraw.
Also your live chat is spamming c&p sentences...

http://prntscr.com/p2kopq
http://prntscr.com/p2kox0

snipped

What is that bullshit?


Your withdrawal will be/has been processed now. Sorry for the inconvenience caused! Undecided

Cheers,
Karl
Bitcasino.io

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September 06, 2019, 09:56:35 AM
 #304

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

Your Livechat is lying to me about the withdraw.
"We have a problem with the system" MEME a friend can withdraw.
Also your live chat is spamming c&p sentences...

http://prntscr.com/p2kopq
http://prntscr.com/p2kox0

snipped

What is that bullshit?


Your withdrawal will be/has been processed now. Sorry for the inconvenience caused! Undecided

Cheers,
Karl
Bitcasino.io

wow, i really had to blame you on bitcointalk and in livechat, finally you released my money.
That was the biggest bullshit ive ever seen.
My status on your site is near to VIP and you dare to freeze my money with the reason there are some "security issues".
I never had any issues on my account, i deposit alot of money too, after all i had nice freegames on merlin slot, i recorded them btw.
After that you decide to freeze my money, legit a joke.

I always payd with bitcoins, never ever with skrill or some shit, like other here are crying about.
Also I never used a bonus on your site.

I will never again deposit 1 fkn Cent on your site.
There is always a risk you will shut down the account for fantasy reasons.
Bitcasino.io Support (OP)
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September 06, 2019, 10:52:46 AM
 #305

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

Your Livechat is lying to me about the withdraw.
"We have a problem with the system" MEME a friend can withdraw.
Also your live chat is spamming c&p sentences...

http://prntscr.com/p2kopq
http://prntscr.com/p2kox0

snipped

What is that bullshit?


Your withdrawal will be/has been processed now. Sorry for the inconvenience caused! Undecided

Cheers,
Karl
Bitcasino.io

wow, i really had to blame you on bitcointalk and in livechat, finally you released my money.
That was the biggest bullshit ive ever seen.
My status on your site is near to VIP and you dare to freeze my money with the reason there are some "security issues".
I never had any issues on my account, i deposit alot of money too, after all i had nice freegames on merlin slot, i recorded them btw.
After that you decide to freeze my money, legit a joke.

I always payd with bitcoins, never ever with skrill or some shit, like other here are crying about.
Also I never used a bonus on your site.

I will never again deposit 1 fkn Cent on your site.
There is always a risk you will shut down the account for fantasy reasons.

Once again I'm sorry how this situation was handled from our side and communicated back to you.

We welcome you back at anytime if you decide to do so! Have a nice weekend and enjoy your winnings Smiley

Cheers,
Karl
Bitcasino.io

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Juan7771
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September 07, 2019, 10:31:19 AM
 #306

Screenshots CUT

Screenshots nowadays are not a proof for anything, anyone can access with the browser on the "dev panel" and change the HTML code to generate a fake code.

And you are?
It's clear that you are paid to market this casino so please stop being a troll and stay out of matters that do not concern you especially if you are not impartial.
We play large sums of money here and having 10 of thousands blocked for no reason is unacceptable.
I will not entertain a public rant with you!

To the rest of you guys:

If I accept a settlement offer this is clearly the casino realizing that they are guilty right?
Its not only about the money here but making millions aware of these fraudsters.
Updates will be posted within the next few days.

STAY AWAY FROM THIS SCAM CASINO.

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September 07, 2019, 10:40:06 AM
 #307

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Hi Scamsino,

I'm sorry to hear that you had an issue with your withdrawal! Could you please provide me your username and I could have a look, thanks! Smiley

Cheers,
Karl
Bitcasino.io

Your Livechat is lying to me about the withdraw.
"We have a problem with the system" MEME a friend can withdraw.
Also your live chat is spamming c&p sentences...

http://prntscr.com/p2kopq
http://prntscr.com/p2kox0

snipped

What is that bullshit?


Your withdrawal will be/has been processed now. Sorry for the inconvenience caused! Undecided

Cheers,
Karl
Bitcasino.io

wow, i really had to blame you on bitcointalk and in livechat, finally you released my money.
That was the biggest bullshit ive ever seen.
My status on your site is near to VIP and you dare to freeze my money with the reason there are some "security issues".
I never had any issues on my account, i deposit alot of money too, after all i had nice freegames on merlin slot, i recorded them btw.
After that you decide to freeze my money, legit a joke.

I always payd with bitcoins, never ever with skrill or some shit, like other here are crying about.
Also I never used a bonus on your site.

I will never again deposit 1 fkn Cent on your site.
There is always a risk you will shut down the account for fantasy reasons.


Well said!!
Stay away from this scam casino...its sickening to have to go through so much red tape to withdraw your own money!

STAY AWAY, this casino freezes funds and tend to disable your account for the most ridiculous of reasons.

If I could rate this casino here,I would give it a negative 10 rating.

LFC_Bitcoin
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September 07, 2019, 03:42:44 PM
 #308

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.

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Juan7771
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September 07, 2019, 05:08:56 PM
 #309

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.

Like the player said, they paid that amount but after refusing initially..

This casino is a total scam and issues start occurring when players start winning decent sum of money.

Their KYC checks and security dept has got to be the worst in the industry.

It's very sad that they scam people of tens or even hundreds of thousands.

THIS CASINO MUST BE BROUGHT TO BOOK!!
LFC_Bitcoin
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September 07, 2019, 06:03:54 PM
 #310

And you are?
It's clear that you are paid to market this casino so please stop being a troll and stay out of matters that do not concern you especially if you are not impartial.
We play large sums of money here and having 10 of thousands blocked for no reason is unacceptable.
I will not entertain a public rant with you!

To the rest of you guys:

If I accept a settlement offer this is clearly the casino realizing that they are guilty right?
Its not only about the money here but making millions aware of these fraudsters.
Updates will be posted within the next few days.

STAY AWAY FROM THIS SCAM CASINO.



Who is we?
Are you admitting that you or your friends have multiple accounts & you’re trying to cheat the system?

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September 07, 2019, 06:32:43 PM
 #311

Who is we?
Are you admitting that you or your friends have multiple accounts & you’re trying to cheat the system?

He's obviously referring to the many legitimate players that have had funds frozen for ridiculous and unfair reasons.  Sure they apologize and pay the ones that call them out in public, but what about the rest?

Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.

It's really lame how you defend Bitcasino and attack people with issues all while they are paying you by the post.

Bitcasino has definitely pulled some shady stuff.  Just read this thread: https://lcb.org/onlinecasinobonusforum/player-complaints/bitcoincasino-io-confiscation-of-700-000-rubles#forum

August 16 Player requested a $10k cashout. Sent in all his documents and they were approved.

2 days later, they send him an email saying they were keeping the $10k because he didn't pick up the phone. (they never told him they were calling)

Dear player,
We inform you about confiscation of winnings and closure of your account due to failed verification. According to our terms and conditions:
In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account.
https://www.bitcoincasino.io/terms-and-conditions.


August 24  The player created the thread.

August 26  They post:

The situation is as follows. The player was asked to upload his documents for verification procedure. Also, phone verification was initiated by the antifraud department. During the first call no one answered the phone, during the second call a woman answered and said, she doesn't know the person they were talking about. After that the phone verification was deemed to be unsuccessful, the account was closed, and the winnings were confiscated according to the terms and conditions (particularly, the clause the player quoted).

The player insists it's his number, his mother answered the phone and said she didn't know him because it was a strange number and they get spam phone calls all the time.

The thread carries on.  Bitcasino starts looking very bad.  Then on Sept 5th, almost 3 weeks after the withdraw was requested, and after tons of posts and stress they apologize to the player and pay him.

It's obvious that if the player didn't go to a public forum and complain about them, Bitcasino would've just kept his money.

So how about you back off with the shilling for them.

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September 07, 2019, 06:46:29 PM
 #312

^^
So what you’re saying is sometimes further checks are required but nobody ever gets scammed?

Cool.

What you must understand is lots of people try to create multiple accounts, cheat KYC, provide fake ID’s, use TOR or a VPN to gamble in countries they’re not permitted to.

Maybe you should trust the system & believe what a reputable casino says rather than trust newbie accounts who come on here?

If bitcasino ever scammed somebody (with legit proof) I’d remove my sig & avatar, let me guarantee you that.

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September 07, 2019, 06:52:48 PM
 #313

^^
So what you’re saying is sometimes further checks are required but nobody ever gets scammed?

Cool.

What you must understand is lots of people try to create multiple accounts, cheat KYC, provide fake ID’s, use TOR or a VPN to gamble in countries they’re not permitted to.

Maybe you should trust the system & believe what a reputable casino says rather than trust newbie accounts who come on here?



Actually they are black listed on a few very reputable sites (including thePogg and Casinolistings) and there are tons of complaints on others.  All very similar. They don't pay player, then if they get called out in public they apologize and pay.

Do you think it's ok for a casino to confiscate a players funds because they didn't pick up the phone?

Do you think it's ok for them to take 3 weeks and a public shaming before finally saying:
Quote
The win has been returned to your account balance successfully.

Bitcoincasino.io is asking you to accept our deepest apologies in relation to the situation, sorry for any of the inconveniences caused!
Have a nice day!

Come on now.

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September 09, 2019, 09:15:02 AM
 #314

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.

Like the player said, they paid that amount but after refusing initially..

This casino is a total scam and issues start occurring when players start winning decent sum of money.

Their KYC checks and security dept has got to be the worst in the industry.

It's very sad that they scam people of tens or even hundreds of thousands.

THIS CASINO MUST BE BROUGHT TO BOOK!!

To clarify couple points for you Juan7771:

1. Your and Scamsino's cases had nothing to do with each other. Your case was due to fraudulent activity and Scamsino's not.
2. Normally we process withdrawals within 2 minutes when player has made the request - small or large. Smiley

We consider your case to be closed.

@TwitchySeal, in case you're reading this and there's any outstanding scam accusations open somewhere that we're not aware of, please let me know and we can sort that out. Also, we're Bitcasino.io, not bitcoincasino.io. Smiley

Cheers,
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Renampun
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September 09, 2019, 02:40:14 PM
 #315

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley

Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.

Like the player said, they paid that amount but after refusing initially..

This casino is a total scam and issues start occurring when players start winning decent sum of money.

Their KYC checks and security dept has got to be the worst in the industry.

It's very sad that they scam people of tens or even hundreds of thousands.

THIS CASINO MUST BE BROUGHT TO BOOK!!
it's good that every misunderstanding is discussed properly first, the system built by this company is purely man-made, so mistakes will always occur because humans are imperfect.

I am not defending anyone here, but every problem there must be a way out. I'm very sure Bitcasino.io is very professional and not scam people.


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September 10, 2019, 08:14:42 AM
 #316

@TwitchySeal, in case you're reading this and there's any outstanding scam accusations open somewhere that we're not aware of, please let me know and we can sort that out. Also, we're Bitcasino.io, not bitcoincasino.io. Smiley

Cheers,
Karl
Bitcasino.io

I think TwitchySeal needs to be quiet after that  Roll Eyes
Although to be honest I didn’t notice he was on about bitcoincasino.io rather than bitcasino.io either.

Still, if you start trying to investigate & post something with some quite serious accusations you need to be sure you’re not making a fool of yourself which is what TwitchySeal did here.

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tbct_mt2
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September 10, 2019, 04:50:52 PM
 #317

I won ~15k for 3 hours, every withdraw was fine.

But now they locked my 600MBTC for no reason.
The Live Chat told me there is a problem with the system.
A friend withdraw his money and it comes instant to his wallet.

Smells a bit like a scam of 600MBTC. Smiley
Bitcasino is a long running & established casino. They process large amounts all the time, sorry you had a bad experience but they would never scam, let alone for for 0.6BTC.
If what he wrote is true words, I guess he did not obey some of rules in ToS. Sometimes users play, deposit, and withdraw smoothly before they violate some of rules, which immediately trigger to freeze or lock their accounts and withdrawals rejected as well. I agree with LFC_Bitcoin that Bitcasino.io is a big platform, years-old and they don't destroy their reputation that way.

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September 20, 2019, 10:49:37 AM
 #318

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September 24, 2019, 09:36:18 PM
 #319

DEFINITELY A SCAM.

PLAYING HERE IS LIKE FLUSHING YOUR HARD EARNED CASH DOWN THE TOILET.

AVOID AT ALL COSTS.

And why is that? Would be cool if you could give more details when "accusing". Its an online casino mate - you gotta be prepared to loose, no matter what casino you are playing at - this is called gambling.

Anyway, if you can bring up some "proof", everybody will appreciate. I am just tired of all those people gambling and crying when they loose - even worse, not just crying but talking about SCAM.

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September 26, 2019, 11:57:19 PM
 #320

Yeah, I agree on this, it's definitely harder to win here than it was in the past.

Says a chronic spammer who is forbidden from having a signature  Roll Eyes
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