BTC-e withdrawal issues?

[JamboRambo]

How often are you guys posting support tickets? I've posts three and my last one was on Friday, you think I should wait until the respond back to my replies or submit a new ticket?

Any news on deposits from anyone? Thanks.

[Rawted]

Nothing yet here, but supposedly the btcecom account is now aware of our problems. If it's not fixed by tomorrow morning, i'll open up the thread.

[holyprofit]

Nothing yet here, but supposedly the btcecom account is now aware of our problems. If it's not fixed by tomorrow morning, i'll open up the thread.

Hi there

     how do you know - do you have a link? I left a message with them earlier today.

[holyprofit]

How often are you guys posting support tickets? I've posts three and my last one was on Friday, you think I should wait until the respond back to my replies or submit a new ticket?

Any news on deposits from anyone? Thanks.

I have tried the multiple ticket approach. They simply merge them into one big ticket after a while
         

[Rawted]

They combined my tickets this morning (had 2 open, original one and new one after first one was closed by support). Also, support a2 took ownership of my ticket, so here's hoping.

[JamboRambo]

Nothing yet here, but supposedly the btcecom account is now aware of our problems. If it's not fixed by tomorrow morning, i'll open up the thread.

How do you know btccom is aware of our situation? Thanks!

[Rawted]

My tickets changed and were assigned within seconds of posting my ticket # on the other thread. I just assumed.

[holyprofit]

My tickets changed and were assigned within seconds of posting my ticket # on the other thread. I just assumed.

Which thread did you post on? I've been assigned to A2 support for a while now

[Rawted]

https://bitcointalk.org/index.php?topic=433283.msg5200243#msg5200243

[holyprofit]

https://bitcointalk.org/index.php?topic=433283.msg5200243#msg5200243

OK - same as me.

[JamboRambo]

https://bitcointalk.org/index.php?topic=433283.msg5200243#msg5200243

Thank you. I posted there as well.

[dadas15]

hi;

be patient, they solve the issues ASAP.
chack

https://bitcointalk.org/index.php?topic=448401.msg4981606#msg4981606

[JamboRambo]

hi;

be patient, they solve the issues ASAP.
chack

https://bitcointalk.org/index.php?topic=448401.msg4981606#msg4981606

These were issues from February 4th, before the issues with Transaction Malleability. We're referring to the February, 10-11th, issue.

I am trying to be as patient as possible (not submitting new tickets, being calm) but you have to understand out point of view. We have many bitcoins that have been in limbo for a week, and we are becoming worried.

[Rawted]

They replied to my ticket and closed it out...

"Support A2
Staff
  
Posted on: 18 February 2014 12:28 AM
Hello

tx id bf0e5032f14d872d132a4972835ef92571e714fe54cc23e7287d19a1f614f7a5
"

Now tell me, do you see a TX with that hash? This is beyond unbelievable now. Twice I have been told it was fixed and had my tickets closed. How is this such a hard thing to fix?

https://blockchain.info/search?search=bf0e5032f14d872d132a4972835ef92571e714fe54cc23e7287d19a1f614f7a5

Worst damn part is waiting 5 days between support replies. This will be my last time doing business with BTC-e.

[zetec84]

And again, same bullshit for me -.-

"Hello

tx id 313c98ad62cedbbc33e173a5725ef249a3d1b2645a482f800a44aa73d9c03c74"

Obviously no BTC received and the ID doesnt even exist. Are they just fucking trolling us?

[fonzie]

BTC-E about to become the next MtGox ?

[Rawted]

What I dont get is where are they getting these numbers from? Either a support agent is totally scamming us or their whole system is messed up. There's no way a support agent can honestly check a transaction out twice and not see that it was never sent to that address. On top of that, supplying bogus tx id? I think it's time to paint their trust red and start that thread.

[JamboRambo]

Please upvote and add to the post.

http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/

[Rawted]

Please upvote and add to the post.

http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/

Replied with screenshots and full information. Here's hoping we actually get those coins back.

EDIT: also tweeted coindesk and cryptocoinnews to see if either of them can help bring our story to light.

[smoothie]

Just tested withdrawal...pretty much instant.

No issues here.