Antminer s9i hangs at "After restore: chain[7] PIC fw version=0xcc"

[omegalulz]

Hi guys, I figured I would post here to see if anyone else has encountered this issue before.
After doing a simple reboot from the Antminer's web panel, the miner would not longer begin mining.
The web panel would become active, but the hashboards would not mine at all.

After doing a bit of searching I found that the kernel log would get to:

Code:

main.c:13630: use critical mode to search freq...
driver-bitmain.c:2374: get PLUG ON=0x000000e0
driver-bitmain.c:2444: Find hashboard on Chain[5]
driver-bitmain.c:2444: Find hashboard on Chain[6]
driver-bitmain.c:2444: Find hashboard on Chain[7]
driver-bitmain.c:1831: set_reset_allhashboard = 0x0000ffff
main.c:1844: Check chain[5] PIC fw version=0x03
main.c:1844: Check chain[6] PIC fw version=0x03
main.c:1844: Check chain[7] PIC fw version=0xcc
main.c:1865: chain[7] PIC need restore ...
main.c:1872: After restore: chain[7] PIC fw version=0xcc

Here is the full kernel log: https://pastebin.com/raw/e9VB2W9N

The miner also did not have the flashing green light indicating that it was OK, but it also did not have the flashing red light either.
The only instance I could find of the "version=0xcc" was a post here (https://bitcointalk.org/index.php?topic=2383200) which seemed to indicate an issue with the firmware of the hashboard on an L3+, so I'm not sure if that still applies to other bitmain hardware.

I'm sorry if this may sound naive, I do not understand much of the technical details provided by the kernel log. :/

If there is any other information that may help, please let me know.

Thank you!

[omegalulz]

Okay so, for anyone experiencing this, flashing the latest firmware seemed to relieve the issue thus far.
I'll update this thread if I start having the problem again, I'll keep my fingers crossed!

(I think I have a record for making a thread before debugging anything....)

[tofra]

Which version is that? Is it Antminer-S9i-xilinx-201805222008-autofreq-user-UBI-NF.tar.gz ?
Because after installing this one it says it's version S9i_VTest, which I guess isn't right. Fileversion is Tue May 22 20:08:17 CST 2018

I need version Tue Mar 13 10:15:18 CST 2018. Anyone has it?

[Rabinovitch]

Okay so, for anyone experiencing this, flashing the latest firmware seemed to relieve the issue thus far.

The problem is that I met the same issue with firmware seems to be the latest (Tue May 22 20:08:17 CST 2018)...

Code:

main.c:13889: use critical mode to search freq...
driver-bitmain.c:2401: get PLUG ON=0x000000e0
driver-bitmain.c:2471: Find hashboard on Chain[5]
driver-bitmain.c:2471: Find hashboard on Chain[6]
driver-bitmain.c:2471: Find hashboard on Chain[7]
driver-bitmain.c:1840: set_reset_allhashboard = 0x0000ffff
main.c:2049: Check chain[5] PIC fw version=0x01
main.c:2070: chain[5] PIC need restore ...
main.c:2077: After restore: chain[5] PIC fw version=0x01

p.s. reset to factory settings via IP reporter button helped me to bring this miner back to work.