Slushpool - something worng with dash board and scoring hashrate

[code.snake]

hello

IT LOOKS LIKE SLUSH IS STEALING OUR HASHRATES

1 hour ago I found a really stupid and strange issue with slushpool! which never has happened before!
the dashboard is showing wrong information! my scoring hash rate is 30th while my effective hashrate at the same time is 220th! every rhing is working correctly and all workesr are good! slush shows the correct effective hash rate but it calculates the wrong scoring hashrate!!!

also slush is unable to calculate my recent block rewards and it is still showing the "processing" state!

another problem is the recent hashrate chart at the bottom of the page! it is showing the wrong time! while my time here is around 12:30 pm, the chart is showing 22:30pm! WTF!!!

slushpool support is not answering! after 3 hours of making "urgent" tickets and contacting them, they are not answering! totally trash support from slushpool!

any help ?!

http://uupload.ir/files/nmy4_capture2.png
http://uupload.ir/files/nmy4_capture2.png

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[rifleman74]

Looks like there's more smoke out there.

You get what you pay for with slush.

[code.snake]

What do you mean ?!

[FatnSlo]

This issue is even worse that what you posted. For the first block that you show a long time in processing (#35451), it has finally processed and I got paid just 169TH worth instead of the 760TH or so it should have been so something is very wrong.

https://ibb.co/nbjzz8

[code.snake]

This issue is even worse that what you posted. For the first block that you show a long time in processing (#35451), it has finally processed and I got paid just 169TH worth instead of the 760TH or so it should have been so something is very wrong.

https://ibb.co/nbjzz8

ow so you have the same issue! at least it is not just me ! I think the problem is global!
when did this happened to you ?

[FatnSlo]

At the same time as you. Slushpool has screwed me out of nearly 600TH in Bitcoin for block #531790!

Here is proof: https://ibb.co/dYg7mo

[code.snake]

At the same time as you. Slushpool has screwed me out of nearly 600TH in Bitcoin for block #531790!

Here is proof: https://ibb.co/dYg7mo

really strage! did this happen to you before? have you contacted supports yet? wtf is happening?

[FatnSlo]

I just notified them through their support site. I have not seen this before, but I may have missed if it happened before because I would have to had seen the scoring hash rate for each block to notice as I usually pay more attention the hash rate graph which shows a steady 760TH.

[code.snake]

I just notified them through their support site. I have not seen this before, but I may have missed if it happened before because I would have to had seen the scoring hash rate for each block to notice as I usually pay more attention the hash rate graph which shows a steady 760TH.

where are you from and what server are you connected to? do you have whatsapp id?

[-ck]

Slushpool has its own thread, and it's not self moderated so please use on that:
https://bitcointalk.org/index.php?topic=1976.0
The only time it's okay to start your own thread to discuss issues is when the original thread is self moderated.