Beware of doing any transactions though Bitmarket.eu
When a buyer is not responding, or unwilling to pay, your only way to recover Bitcoins is to e-mail the admins to cancel the transaction.
Now my e-mails about cancelling the transaction are unanswered for about a week, trying to reach someone at firstname.lastname@example.org
Maybe the guy went on vacation or something, but heck, this is unacceptable.
You can guess what can happen with the price of Bitcoin in a week...
Don't sell any amount of BTC through the site that you would be upset to be locked up for days. Fine for selling Bitcoins worth of one coffee or lunch, but for anything more serious, wait until they have a more professional way of dealing with non-paying buyers (if that ever happens).
I am still waiting to unlock my 10 BTC from a transaction done 2011-09-08 17:04:50 - that is almost a month ago. Buyer claimed he paid, then he claimed he paid to the wrong account number and said he'll pay, now doesn't want to pay at all. 1 BTC was 5.23 EUR then, now 3.75 EUR. Even if they release my 10 BTC now, who will refund me the 15 EUR loss (exchange rate drop)? And this is not the first time it happened. If I add up all losses because of non-paying buyers with BTC price dropping while the Bitcoins where locked at the Bitmarket.eu exchange it would add-up to almost a hundred EUR. Not a small sum for me.
If you receive no response whatsoever from the other party within 24 hours please contact us. We will then send them a message ourselves and if they don't respond within another 24 hours we will (usually) cancel this transaction.
If they didn't cancel within 24-hours, might this be a basis for suing them for the losses?