As we stated in our previous post, there was a bug in the boot-loader of the new firmware patch that may have caused this problem for you. This only applies to the Trezor One.
If you have enabled passphrase encryption, then this could be the reason as to why you were not able to fix it yet.
The following thread on Reddit has a guide that may help you out in regards to the issue you are experiencing.
https://www.reddit.com/r/TREZOR/comments/8u96pv/missing_wallets_after_162_update_and_have/We hope that this thread will enable you to resolve your issue, so that you are able to use your Trezor to access your wallets again.