Dear Bitcointalk users,
I run into some problems with Bitstamp for the first time and I don't know where can I get any help.
SO, I requested a withdrawal of quite large amount of $ on Feb 11th. They suspended it provided me with KYC questionnaire. I have done many SEPA withdrawals before, all went smooth - 2 working days and they are in my bank. ALWAYS. So I answered all the questions, they were happy with that and CONFIRMED my withdrawal on Feb 12th. And now, Feb 19th, my money is still not there! ALSO, I requested another withdrawal on Feb 17th and it arrived today - Feb 19th - 2 working days again. So what is wrong with my first withdrawal? I called my bank twice, they have no signs of it. I submitted 2 support tickets on my Bitstamp account in last 2 days, messaged them on facebook - no response
I need that money. What can I do? If anybody has been in similar situation, can you share you experience with me?
Thanks!
gmtk