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Author Topic: Bitstamp HALTS withdrawals Again 21st Feb  (Read 1462 times)
frito
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February 21, 2014, 02:48:08 AM
 #1

Exchange owners dumping BTC, later this week all headed to Mexico... with our money.

Quote
Bitstamp has detected an increase in the number of reports of phishing emails which were also received by some of our clients. Our technical team responded by examining the threat and setting immediate security measures in place to prevent potential risks.

As a precaution we have also applied this security measure to your account.

If you have received any emails with suspicious content and have opened links or attachments we highly recommend that you immediately contact a computer expert.

While we appreciate that this comes as an inconvenience we are convinced that our security precautions are in accordance with your expectations in keeping your account secure.

If you consider that your system was not affected we kindly ask you to contact security@bitstamp.net to re-enable the withdrawal function on your account.

Please be advised that Bitstamp will never ask you to reveal your passw ord.

Thank you for your understanding.

Best regards,
Bitstamp Team
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February 21, 2014, 02:49:54 AM
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It's good 'n all.. but when does it stop?! So much trouble lately.. Cry

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February 21, 2014, 02:51:01 AM
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It's good 'n all.. but when does it stop?! So much trouble lately.. Cry
They do it to protect Bitcoin in general but the laster the block continue the worser becoming for Bitcoin prices.
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February 21, 2014, 05:33:16 AM
 #4

It's good 'n all.. but when does it stop?! So much trouble lately.. Cry
They do it to protect Bitcoin in general but the laster the block continue the worser becoming for Bitcoin prices.


They have not stopped withdrawls u morons ...only enabled 2 part authentication on everyones accounts etc

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DynamicDK
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February 21, 2014, 06:33:37 AM
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Yeah, people don't seem to realize that they can still do withdrawals.  They are just upgrading their security, and asking all of the users to as well.  It is a smart move, because it will limit the ability of hackers to attack their system, or hack into individual accounts.

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February 21, 2014, 07:23:04 AM
 #6

It's good 'n all.. but when does it stop?! So much trouble lately.. Cry
They do it to protect Bitcoin in general but the laster the block continue the worser becoming for Bitcoin prices.


They have not stopped withdrawls u morons ...only enabled 2 part authentication on everyones accounts etc


+1 These fcking morons deserves to be shot..... and buried along with Mark.
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February 21, 2014, 07:27:54 AM
 #7

FUD FUD FUD. My withdrawals still work fine and have worked fine all of yesterday. This measure only affects part of the Bitstamp-users, namely the ones that have received the aforementioned email. Bitstamp is just tightening up their security, which is commendable, however they could've communicated it a bit better rather than fueling the FUDsters this way.
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February 21, 2014, 07:37:11 AM
 #8

FUD FUD FUD. My withdrawals still work fine and have worked fine all of yesterday. This measure only affects part of the Bitstamp-users, namely the ones that have received the aforementioned email. Bitstamp is just tightening up their security, which is commendable, however they could've communicated it a bit better rather than fueling the FUDsters this way.

THIS. I did a withdrawal of 2 Bitcoin after reading that - went through in 10 minutes.


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February 21, 2014, 07:40:46 AM
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FUD FUD FUD. My withdrawals still work fine and have worked fine all of yesterday. This measure only affects part of the Bitstamp-users, namely the ones that have received the aforementioned email. Bitstamp is just tightening up their security, which is commendable, however they could've communicated it a bit better rather than fueling the FUDsters this way.

THIS. I did a withdrawal of 2 Bitcoin after reading that - went through in 10 minutes.


Can we ban op and idiots who to along with fud this serious? Would be good to send a message on morals.

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February 21, 2014, 07:48:56 AM
 #10

When I received this mail, I was unable to withdraw bitcoins!

They blocked me without any notifications! Angry

Now I wrote a letter to them, no response yet.

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February 21, 2014, 07:54:49 AM
 #11

When I received this mail, I was unable to withdraw bitcoins!

They blocked me without any notifications! Angry

Now I wrote a letter to them, no response yet.

It's before 9 AM in Slovenia where Bitstamp is located. Staff probably hasn't come in for work yet and they'll most likely have a number of these requests to process.
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February 21, 2014, 07:56:06 AM
 #12

Its another useless thread!

Totscha
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February 21, 2014, 09:09:51 AM
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When I received this mail, I was unable to withdraw bitcoins!

They blocked me without any notifications! Angry

Now I wrote a letter to them, no response yet.



It's a preemptive block. They block you, and then check if everything is OK. Better to be blocked for a day or two, than having your funds stolen, right?

At my company (card payment processor) we do the same thing when we find a skimming device on one of our banks ATMs. We temporarily block all the cards that were used on that ATM since the last time the machine was serviced (cash loaded, etc...). THEN we begin investigating and checking witch cards might me at risk and should be blocked permanently. The owners are notified on the same, or the next day (if we do this in the evening/night)... Better safe than sorry, right?

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BiTJack
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February 21, 2014, 09:16:46 AM
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Stupidity at its Best.  Cheesy
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February 21, 2014, 10:01:21 AM
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It's already over. Move on. Delete thread.

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hgamezoom
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February 22, 2014, 09:28:25 AM
 #16

Update.

24 hours after I wrote to them, no response, and I'm not able to withdraw. Sad



crazy_rabbit
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February 22, 2014, 10:40:23 AM
 #17

Update.

24 hours after I wrote to them, no response, and I'm not able to withdraw. Sad





did you send them a support ticket or an email? Also, it's saturday, so maybe they didn't get to it by the time friday finished.

I wrote them and they fixed it pretty quick.

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February 22, 2014, 02:10:35 PM
 #18

Did multiple BTC withdrawals in the last 24 hours...no issues.

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