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Author Topic: mtgox withdrawal not sent  (Read 1560 times)
mb300sd
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October 17, 2011, 05:19:07 PM
 #1

Exact PM send to MagicalTux, no reply so far.

This is showing in my history

Sat 15 Oct 2011 01:29:20 AM GMT   Withdraw   Bitcoin withdraw to 122yg4ZBKTrS8jGC9Ke2eppM5pzHuzgWet   1.01890000 BTC   

but as you can see from the block explorer, it was never sent.

http://blockexplorer.com/address/122yg4ZBKTrS8jGC9Ke2eppM5pzHuzgWet

1D7FJWRzeKa4SLmTznd3JpeNU13L1ErEco
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Stephen Gornick
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October 17, 2011, 06:25:08 PM
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You might wish to open a support ticket:
  - http://support.mtgox.com/anonymous_requests/new

sveetsnelda
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October 18, 2011, 02:12:08 AM
 #3

I had the same thing happen about an hour ago.  Submitted a ticket and got a generic response to wait 24 hours for the transaction to be confirmed in the blockchain.  It was never submitted to the Bitcoin network, however.  I've had other transactions go through since.

I'm waiting until tomorrow to re-submit the ticket, but it seems that MTGox has a glitch somewhere.

Edit:  Update - it sounds like it's a known issue that's currently being worked.

14u2rp4AqFtN5jkwK944nn741FnfF714m7
MagicalTux
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October 18, 2011, 07:00:40 AM
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Some of our transactions have not integrated the blockchain because of some reason (need for a fee, usually).

We are now working with some mining pools to get those transactions in the blockchain in priority, which should solve this issue.

sveetsnelda
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October 23, 2011, 07:10:41 AM
 #5

Any word on this?  I'm still waiting and it's been almost 5 days.  :-/

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getbitcoin
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October 23, 2011, 07:20:27 AM
 #6

We have been experiencing the same problem. We emailed MtGox support and (of course) got no reply.

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Dexter770221
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October 23, 2011, 08:13:50 PM
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You can't withdraw, I can't add founds. It's over 3 days and money didn't show up on my account...

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BrightAnarchist
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October 23, 2011, 11:48:30 PM
 #8

I also withdrew about 91 coins a week ago, but they never showed in block explorer. I opened a ticket and it just says it's pending an investigation.

I think something went wrong last Tuesday for Btc withdrawals, because I have actually mde subsequent withdrawals that have gone through.
getbitcoin
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October 28, 2011, 09:52:12 PM
 #9

Two of our Bitcoin withdrawals were also not sent today. To MtGox: What the bloody heck is going wrong over there? If this happens again, you aren't going to have any customers.

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sveetsnelda
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October 28, 2011, 10:17:11 PM
 #10

I finally got my coins back...  1 week later.  Ugh.  Not even close to acceptable.

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