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Author Topic: I have not received usd deposit in my BTC-e account  (Read 690 times)
naiden (OP)
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February 26, 2014, 09:25:55 PM
 #1
I made a bank transfer (about $ 7000) 10 days ago in BTC-E, but money is not there yet in my account. I sent all necessary documents - ID, bank notes and more.

Is it just with me or you too?

Already asked their support, but they don't respond  Angry Angry Angry Angry
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February 27, 2014, 10:15:52 AM
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I have a similar problem, wrote them too.
naiden (OP)
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February 27, 2014, 07:36:19 PM
Last edit: February 27, 2014, 08:15:51 PM by naiden
 #3
I contacted my bank and they ordered an investigation. I had a response saying the funds had been deposited 8 day ago, but I have not received my deposit in my BTC-e account yet  Huh
If anyone else had a similar problem, let me share how things have evolved.

Can you please get support to urgently look at Ticket ID: #CQJ-715-46919?

Thank you
btc-e.com
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February 28, 2014, 06:36:20 AM
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Quote from: naiden on February 27, 2014, 07:36:19 PM
I contacted my bank and they ordered an investigation. I had a response saying the funds had been deposited 8 day ago, but I have not received my deposit in my BTC-e account yet  Huh
If anyone else had a similar problem, let me share how things have evolved.

Can you please get support to urgently look at Ticket ID: #CQJ-715-46919?

Thank you

hello, thank you that you've indicated immediately ticket number, we answered your ticket.
Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com

BTC-E.com // Биpжa пo aвтoмaтичecкoй тopгoвлe Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
joesmoe2012
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February 28, 2014, 07:16:39 AM
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I didn't think they accepted transfers from the US.
Check out BitcoinATMTalk - https://bitcoinatmtalk.com
PuertoLibre
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February 28, 2014, 09:06:30 AM
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Quote from: btc-e.com on February 28, 2014, 06:36:20 AM
Quote from: naiden on February 27, 2014, 07:36:19 PM
I contacted my bank and they ordered an investigation. I had a response saying the funds had been deposited 8 day ago, but I have not received my deposit in my BTC-e account yet  Huh
If anyone else had a similar problem, let me share how things have evolved.

Can you please get support to urgently look at Ticket ID: #CQJ-715-46919?

Thank you

hello, thank you that you've indicated immediately ticket number, we answered your ticket.
@ naiden

Was your issue immediately resolved by BTC-e?
naiden (OP)
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February 28, 2014, 10:55:39 AM
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Quote from: joesmoe2012 on February 28, 2014, 07:16:39 AM
I didn't think they accepted transfers from the US.


I'm from Bulgaria EU
naiden (OP)
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February 28, 2014, 11:04:33 AM
Last edit: February 28, 2014, 09:24:35 PM by naiden
 #8
My bank return my money back, I do not know where is the problem  Undecided
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