BitSwe
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Activity: 38
Merit: 0
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April 26, 2014, 06:59:09 AM |
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No one in their right mind will EVER do business with your company if this is the treatment you serve out.
+10000 It will not matter how cheap ActM's gold rush miners are. People will not order from Ken because it will be a HUGE gamble with money. If I were interested in buying a miner I would simply buy a more expensive one ($/gh wise), but from a company with better reputation. Ken's inability to deliver products and refunds will be the downfall of ActM.
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drawingthesun
Legendary
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Activity: 1176
Merit: 1015
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April 26, 2014, 07:06:52 AM |
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I'm so embarrassed. Ken you might want to hire someone who knows customer service and logistics. It's worth giving up a million restricted shares for someone that can give us a chance of surviving.
Please don't be penny wise and pound foolish, we need customers for our long term prosperity, but why do this? Why make every customer hate us?
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magzy (OP)
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April 26, 2014, 01:55:17 PM |
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Quote from: rogerli9 on Today at 01:19:20 PM Might as well add onto this have been talking to emjay47 for the past couple of weeks. I ordered 6 prospectors on 2014-04-02 16:38:06 and they have been shipped on their website on the 2014-04-11 21:50:53, Still no signs of a single boards, Ken has told me that he is finally shipping them but he said FedEx has problems with my address so i resent him the address and i am seeing if he will ship them today, I will give you an update today ASAP. Thanks
Added to front page
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magzy (OP)
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April 26, 2014, 02:10:25 PM |
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Update [April 26 2014] - current status of the prospector customers that have made their order status known to me. Of the 30 known Prospector boards ordered from VMC: 15 Delivered are dead on arrival - still waiting for replacement - (computerjesus/ Kodemadge) 4 didn't get delivered - waiting for 25 days (emjay47) 4 delivered and working. (2 to bargraphics & 2 to 'unknown user') 1 Delivered (of 5) waiting for confirmation of working unit (emjay47) 6 ordered by rogerli9 (ordered 2014-04-11 - 2 weeks ago) not posted. It's clear to anyone that VMC is royally shafting anyone who crosses the paths with them. Even bargraphics working 2 prospectors are habitually failing: http://eligius.st/~wizkid057/newstats/userstats.php/1FscNBYzd5CqDzUVQ9YapLQNtLbswkM4NL
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magzy (OP)
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April 26, 2014, 02:30:22 PM |
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Of the 30 known Prospector boards sold by VMC only 3 are up and running (10%) So by definition the above image should technically be:
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magzy (OP)
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April 27, 2014, 01:34:06 PM |
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There is a 90% chance that the unit will not get posted, not arrive or be dead on arrival. Then there will be a 0% chance of getting a refund. Why would anyone order a unit from this pretend company?
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BitSwe
Newbie
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Activity: 38
Merit: 0
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April 27, 2014, 05:08:48 PM |
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There is a 90% chance that the unit will not get posted, not arrive or be dead on arrival. Then there will be a 0% chance of getting a refund.
Why would anyone order a unit from this pretend company?
I personally believe that ActM should just turn off their homepage. No single person in their right mind will buy from them anyway, just ship to those who paid already and refund those who should have it and focus 100% on mining.
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RoadStress
Legendary
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Activity: 1904
Merit: 1007
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April 27, 2014, 06:12:52 PM |
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There is a 90% chance that the unit will not get posted, not arrive or be dead on arrival. Then there will be a 0% chance of getting a refund.
Why would anyone order a unit from this pretend company?
I personally believe that ActM should just turn off their homepage. No single person in their right mind will buy from them anyway, just ship to those who paid already and refund those who should have it and focus 100% on mining. Why? This way maybe they can get some suckers to pay for that so they can have funds to pay refunds.
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magzy (OP)
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April 27, 2014, 11:38:29 PM |
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There is a 90% chance that the unit will not get posted, not arrive or be dead on arrival. Then there will be a 0% chance of getting a refund.
Why would anyone order a unit from this pretend company?
I personally believe that ActM should just turn off their homepage. No single person in their right mind will buy from them anyway, just ship to those who paid already and refund those who should have it and focus 100% on mining. Why? This way maybe they can get some suckers to pay for that so they can have funds to pay refunds. on that basis, if anyone is awaiting a refund post it here and I will update the front page to keep a running total of refund stats on VMC. Ken says he's honoring refunds but I know people who have been asking for a long time for their money back.
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magzy (OP)
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April 28, 2014, 11:15:05 AM |
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So guys its been 25 days , and i have only received 1 board . Firstly i was told , that they somehow forgot to ship my remaining 4 prospectors , then i was told they are getting ready , and now when i asked Ken to give me the '' Gold Rush '' boards instead of the prospectors , as they are delayed , he said my prospector boards are already packaged , and this was 2 days ago .
I have really lost hope now on receiving my remaining 4 boards . Now i can officially say , that i was fooled .
I can't believe this is actually happening , that it would require them 12 days to ship out 1 prospector board and 12 more days for nothing more .
I am tired contacting ken and messaging on website , and i am going to withdraw myself from this whole thing . I am considering my remaining 8000USD to be a bad debt .
I i ever receive my remaining boards , I will post it here .
Thanks Ken .
moar screwing over
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magzy (OP)
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April 28, 2014, 11:15:43 AM |
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What about my order ZZCZQMDVL you committed to ship over 2 weeks ago? I placed one of the very first orders with VMC back in August 13 and so far you've only been misleading me and dragging me along for the last 8 months.
another satisfied customer
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rogerli9
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April 29, 2014, 09:24:02 AM |
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Hey Magzy i am going to transfer my 6 prospector order to 6 of the gold rush cards. I will tell you if they actually ship them or if it was a lie like my 6 prospectors. Thanks Roger
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magzy (OP)
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April 29, 2014, 10:13:28 AM |
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Hey Magzy i am going to transfer my 6 prospector order to 6 of the gold rush cards. I will tell you if they actually ship them or if it was a lie like my 6 prospectors. Thanks Roger Good luck. With any luck ken will be watching this thread and will do the right thing.
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rogerli9
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April 29, 2014, 11:31:40 AM |
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Hey Magzy i am going to transfer my 6 prospector order to 6 of the gold rush cards. I will tell you if they actually ship them or if it was a lie like my 6 prospectors. Thanks Roger Good luck. With any luck ken will be watching this thread and will do the right thing. Let's hope
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RoadStress
Legendary
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Activity: 1904
Merit: 1007
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April 29, 2014, 08:25:01 PM |
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magzy (OP)
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April 29, 2014, 08:27:43 PM |
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Very interesting. Why would one want to contact that law firm and tell their story of being ripped off by VMC? To what end would it serve?
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