New announce from MtGOX

[mnemonick]

https://www.mtgox.com/

"A call center has been established to respond to all inquiries. The call center is planned to start on March 3, 2014. All inquiries to MtGox Co., Ltd. should be made to the following telephone number:

Telephone number   +81 3-4588-3921
Working hours    Monday to Friday 10am to 5pm (Japan time)"

I think that this phone will overheat...

[sanjoea]

That's good news, some progress is happening

[joethejudge77]

That's good news, some progress is happening

Yep, looks like we'll get information about what is really happening to MtGox cause there are too much rumors

[Nathonas]

I feel bad for whoever has to answer those calls...it's obviously not going to be Karpeles.

[CalibrataBG]

I don't understand the idea of that phone number! They owe me some bitcoin and a lot of fiat and they know it. What should I be asking them on that number?
-Ah, mt.gox, are you going to return my money or do I have to come to Japan?

Its pointless to me, am I missing something?

[bitcoinminer]

This reminds me of when OJ opened a tip line to gather tips about who might have killed his ex wife.

[ISAWHIM]

I don't understand the idea of that phone number! They owe me some bitcoin and a lot of fiat and they know it. What should I be asking them on that number?
-Ah, mt.gox, are you going to return my money or do I have to come to Japan?

Its pointless to me, am I missing something?

Thieves/Crooks/Launderers won't call... (Unless they are dumb) Also helps narrow-down the potential thieves.

Dead people won't call...

Forgotten accounts won't call...

Fake/duplicate accounts only call once...

Calling is for verifying-claims, and most-likely being handled by the "bankruptcy investigation department", not Gox themselves. This is part of the investigation to determine "actual losses". Plus, for those who had funds and BTC added "after" losses had stopped. (You essentially just get an instant return.)

[Nathonas]

This reminds me of when OJ opened a tip line to gather tips about who might have killed his ex wife.

I'm not saying I did...but IF I did it...   

[tanil]

I don't understand the idea of that phone number! They owe me some bitcoin and a lot of fiat and they know it. What should I be asking them on that number?
-Ah, mt.gox, are you going to return my money or do I have to come to Japan?

Its pointless to me, am I missing something?

Thieves/Crooks/Launderers won't call... (Unless they are dumb) Also helps narrow-down the potential thieves.

Dead people won't call...

Forgotten accounts won't call...

Fake/duplicate accounts only call once...

Calling is for verifying-claims, and most-likely being handled by the "bankruptcy investigation department", not Gox themselves. This is part of the investigation to determine "actual losses". Plus, for those who had funds and BTC added "after" losses had stopped. (You essentially just get an instant return.)

You damn right

bankruptcy investigation department

[Joohansson]

And the minute cost would be $10 or what? Maybe all those calls can finance their losses

[verncoin]

What are they going to tell you that we don't already know?

[BitCoinNutJob]

record phone calls, upload

[jbrnt]

I feel bad for whoever has to answer those calls...it's obviously not going to be Karpeles.

And callers aren't going to be very polite either 

[boomertoo]

This reminds me of when OJ opened a tip line to gather tips about who might have killed his ex wife.

lmao if the QR doesnt fit they must aquit

[MrPiggles]

Please god I hope they have hired this guy to answer all their calls

It'd be the ultimate ending

[rat]

is that charlie shrem?

[Searing]

https://www.mtgox.com/

"A call center has been established to respond to all inquiries. The call center is planned to start on March 3, 2014. All inquiries to MtGox Co., Ltd. should be made to the following telephone number:

Telephone number   +81 3-4588-3921
Working hours    Monday to Friday 10am to 5pm (Japan time)"

I think that this phone will overheat...

they lose 500 million USD of bitcoin or some such.....

they have 35 million USD in assets

this is likely a voice msg system to inform (under bankruptcy law) how that share of 35 million in assets will be handled by the bankruptcy process..as to the
bitcoin that is not real fiat under Japanese law..so that will NOT be address imho...the usd paid as an exchange for services they can track etc for fraud on such
transactions imho but the actual 'worth' of the coin....the bankruptcy guys will not touch that again imho

and as a guy who was involved in a class action suit against Washington mutual who was involved in the meltdown of real estate that helped start the
great recession 2008 ..out if 500 million of loses there ...my share was $10.38c ...I got it like 6yrs later as an example (it is framed with the check as
a life lesson will someday go up in the bathroom)

this is just something they have to do cause they went bankrupt imho..it is not gonna do much to improve mtgox owners mood imho

(will be like adding gasoline to a fire imho)

Searing

[Cubic Earth]

record phone calls, upload

+1
Someone, maybe me, should start a new thread where people can post the recordings.  It's going to be impossible to get through, unless they have Amazon's call center on contract, so they best way of actually getting info will be to listen to other people calls.

[mayax]

I don't understand the idea of that phone number! They owe me some bitcoin and a lot of fiat and they know it. What should I be asking them on that number?
-Ah, mt.gox, are you going to return my money or do I have to come to Japan?

Its pointless to me, am I missing something?

You will never get your money back. Move on...that's it.

[mayax]

https://www.mtgox.com/

"A call center has been established to respond to all inquiries. The call center is planned to start on March 3, 2014. All inquiries to MtGox Co., Ltd. should be made to the following telephone number:

Telephone number   +81 3-4588-3921
Working hours    Monday to Friday 10am to 5pm (Japan time)"

I think that this phone will overheat...

they lose 500 million USD of bitcoin or some such.....

they have 35 million USD in assets

this is likely a voice msg system to inform (under bankruptcy law) how that share of 35 million in assets will be handled by the bankruptcy process..as to the
bitcoin that is not real fiat under Japanese law..so that will NOT be address imho...the usd paid as an exchange for services they can track etc for fraud on such
transactions imho but the actual 'worth' of the coin....the bankruptcy guys will not touch that again imho

and as a guy who was involved in a class action suit against Washington mutual who was involved in the meltdown of real estate that helped start the
great recession 2008 ..out if 500 million of loses there ...my share was $10.38c ...I got it like 6yrs later as an example (it is framed with the check as
a life lesson will someday go up in the bathroom)

this is just something they have to do cause they went bankrupt imho..it is not gonna do much to improve mtgox owners mood imho

(will be like adding gasoline to a fire imho)

Searing

Very good point. I know it's very hard for many people who has money in MTgox to accept the fact that they lost all their funds.
They accepted the risk when they "invested" in bitcoin,using mtgox. Any investment might be lost. There is always a risk.

"invest only what you can afford to lose"  it must be the adage for those who are using Bitcoin and the exchange services.