Has performance and efficiency info been released yet?
The performance and efficiency will be released within 1 month. At that time, I will upload all specs in this post. Please keep on following us.
Do they come with a free fire extinguisher?
Hi, The product problem like catching the fire as you said may be caused by quality problem or power supply. A very small number of our initial products were faced with the problem at last year and after that we have updated the product and power supply. Then we can promise that there are no relevant complaints about it.
Here is an updated video review from Voskcoin, please check here to know more about our products:
https://youtu.be/XQhoxnO3MdkIf you have any problems, welcome to contact us directly via Email:
official@pandaminer.comWhile you are already addressing criticism, I would recommend overhauling your customer service and make promise to not demand more money from customers who already fully paid for hardware as you did previously. Honoring warranty claims would also be a respectable thing to do.
Thanks for your suggestions. Our customer service really has a lot to improve. And about the maintenance costs, a 180 days warranty period is provided. After the warranty period, miners can be repaired at the cost of parts and labor.