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Author Topic: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved]  (Read 1852 times)
Freewallet
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September 04, 2018, 07:11:55 PM
 #21

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176
thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

Dear User, we have gained trust of many users around the world thanks to a super user friendly interface, easy transaction and, especially, high security. It is protected by a sophisticated algorithm which was triggered not because of the amount of funds in your account but for other reasons. If you'd like to know more, our Customer support is available for any clarification.

If you'd like to speed up the verification procedure, please provide as much information as you can from the requested list and we will do our best to unlock your account shortly.

Thanks.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
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fx911
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September 05, 2018, 04:41:39 AM
 #22

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176


The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .

Freewallet
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September 05, 2018, 08:08:10 AM
 #23

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176


The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .



You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
fx911
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September 05, 2018, 09:17:34 AM
 #24

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176


The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .



You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

i already provide your ask information ,and your support center reply me email a least need 24 hours , so how can i provide what ??
i also ask your support center rep details , and your support center still reply me "internal automatic security algorithm was triggered ", i already do can i do anything .
and your support center still need 24 hours reply me .. a week !! after a week my account still been blocked !!

fx911
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September 05, 2018, 09:25:33 AM
 #25

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176
thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

Dear User, we have gained trust of many users around the world thanks to a super user friendly interface, easy transaction and, especially, high security. It is protected by a sophisticated algorithm which was triggered not because of the amount of funds in your account but for other reasons. If you'd like to know more, our Customer support is available for any clarification.

If you'd like to speed up the verification procedure, please provide as much information as you can from the requested list and we will do our best to unlock your account shortly.

Thanks.

come on , i already provide you ask any information , so how can i speed up your employee processing ??
a point is your support center reply time is very slow, not me not provide your ask me information .
Freewallet
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September 05, 2018, 09:30:15 AM
 #26

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176


The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .



You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

i already provide your ask information ,and your support center reply me email a least need 24 hours , so how can i provide what ??
i also ask your support center rep details , and your support center still reply me "internal automatic security algorithm was triggered ", i already do can i do anything .
and your support center still need 24 hours reply me .. a week !! after a week my account still been blocked !!



We have been in touch until 20 hours ago by the email address you have contacted us from originally. Our Customer Support reps are highly qualified and experienced specialists. Your cooperation is appreciated, please continue your dialogue through email to get this resolved.

Thanks

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
fx911
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September 05, 2018, 11:07:04 AM
 #27

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176


The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .



You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

i already provide your ask information ,and your support center reply me email a least need 24 hours , so how can i provide what ??
i also ask your support center rep details , and your support center still reply me "internal automatic security algorithm was triggered ", i already do can i do anything .
and your support center still need 24 hours reply me .. a week !! after a week my account still been blocked !!



We have been in touch until 20 hours ago by the email address you have contacted us from originally. Our Customer Support reps are highly qualified and experienced specialists. Your cooperation is appreciated, please continue your dialogue through email to get this resolved.

Thanks
so , please shortly solved my problem , i don't have much time to focus email
and why you have time to reply by this topic but not time reply my email ?? that's let me not understand
Freewallet
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September 06, 2018, 01:35:07 PM
 #28

Quote
so , please shortly solved my problem , i don't have much time to focus email
and why you have time to reply by this topic but not time reply my email ?? that's let me not understand

Dear John,

You know that your emails are never ignored; on the contrary, our recent request remained unanswered again.

We believe it makes a little sense to exercise finger-pointing here further.

The sooner you start following the tips offered the sooner you'll be able to resume activity on your account.

Looking forward to receiving updates in your emails.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
fx911
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September 06, 2018, 03:12:20 PM
 #29


Quote
so , please shortly solved my problem , i don't have much time to focus email
and why you have time to reply by this topic but not time reply my email ?? that's let me not understand

Dear John,

You know that your emails are never ignored; on the contrary, our recent request remained unanswered again.

We believe it makes a little sense to exercise in finger-pointing here further.

The sooner you start following the tips offered the sooner you'll be able to resume activity on your account.

Looking forward to receiving updates in your emails.
i already sent my reply email and provide your ask information ,
please quickly solved it !!!
r34tr783tr78
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September 06, 2018, 11:12:01 PM
 #30

"automatic security algorithm was triggered" with a bitcoin transaction? This looks like a scamish reason to block an account. Better solve the OP request and release his founds or you can count with my negative feedback.

SCAMMER: andrea-medri.simplesite.com

The Rock Trading SCAM https://bitcointalk.org/index.php?topic=4975753.0
Freewallet
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September 07, 2018, 07:28:51 AM
 #31

"automatic security algorithm was triggered" with a bitcoin transaction? This looks like a scamish reason to block an account. Better solve the OP request and release his founds or you can count with my negative feedback.

Hello r34tr783tr78,

We'll conduct our verification procedure based on the timeline and criteria we deem reasonable to follow.
Rest assured that we are examining the documents and details provided by John in the fastest possible way to make sure this issue will be resolved to the client's satisfaction.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
LoyceV
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September 07, 2018, 07:51:20 AM
 #32

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.

Freewallet
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September 07, 2018, 12:10:08 PM
 #33

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.

Hello LoyceV,

We make this access easier thanks to an easy and comfortable interface, swift processing of transactions and many other helpful features.

At the same time, any process dealing with people's money requires a very high level of safety. If we launch the verification procedure it solely means all operations on this particular account will be scrutinized to make it as secure as possible. 

Noted about the color, thanks.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
fx911
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September 08, 2018, 01:47:51 PM
 #34

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.
i'm pretty sure them 100% is a scammer !!
i already sent my a lot private information to them , and them still say again "Pursuant to the internal policy on the customer identification process" and ask more private information
i will call police !! that's 100% is a scammer
fx911
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September 08, 2018, 03:23:15 PM
 #35

"automatic security algorithm was triggered" with a bitcoin transaction? This looks like a scamish reason to block an account. Better solve the OP request and release his founds or you can count with my negative feedback.

this is my full encounter link :https://bitcointalk.org/index.php?topic=5024498.msg45388447#msg45388447
them 100% scammer , please not use this wallet !
Freewallet
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September 10, 2018, 08:06:34 AM
 #36

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.
i'm pretty sure them 100% is a scammer !!
i already sent my a lot private information to them , and them still say again "Pursuant to the internal policy on the customer identification process" and ask more private information
i will call police !! that's 100% is a scammer

Dear Jonh, we are still verifying the information provided by you.
Rest assured we are doing our best to make sure all operations on your wallet will be resumed soon.

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
r34tr783tr78
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September 10, 2018, 11:53:16 PM
 #37

The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.

SCAMMER: andrea-medri.simplesite.com

The Rock Trading SCAM https://bitcointalk.org/index.php?topic=4975753.0
Freewallet
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September 11, 2018, 08:11:55 AM
 #38

The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.

Hello r34tr783tr78,

As the service provider, we do have the right to take the operations on users' accounts we deem necessary at our own discretion especially when it comes to safety of funds.
We are fully committed to settling the mentioned issue within the nearest possible time.
Unfortunately, the documents provided by a customer belong to different persons.

The investigation is in progress.


Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
fx911
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September 11, 2018, 01:05:52 PM
 #39

The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.

Hello r34tr783tr78,

As the service provider, we do have the right to take the operations on users' accounts we deem necessary at our own discretion especially when it comes to safety of funds.
We are fully committed to settling the mentioned issue within the nearest possible time.
Unfortunately, the documents provided by a customer belong to different persons.

The investigation is in progress.



That's is new excuse ?? if you don't know my country language , Please use Google Translate , you confuse "bank card owner name" and "receive transfer out bank card owner name"
Please don't let your ignorance become a reasonable explanation , and your support center very funny , not 100% sure you just reply me is incorrect result ??
fx911
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September 11, 2018, 01:14:49 PM
 #40

The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !
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