Changenow.io selective scamming

[r34tr783tr78]

Wasnt he very clear on this thread that he isnt going to complete the KYC? Why dont you return the crypto to the same address and clean your hands of also this mess?

[1714171005]

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[1714171005]

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[Polina_ChangeNOW]

Wasnt he very clear on this thread that he isnt going to complete the KYC? Why dont you return the crypto to the same address and clean your hands of also this mess?

Unfortunately, we need a clear confirmation from a representative in our support inbox.

[Lammie]

Interesting claims. I miss evidence though.

[magneto]

As for our alleged anonymity: we stopped being anonymous quite a while ago when our policy changed. We don't advertise ourselves as anonymous and it is stated in our FAQ, Terms of Use, and Privacy Policy. All our customers automatically accept them when using ChangeNOW.

Initially, you marketed yourselves as an anonymous exchange and that was what most people used your service under the impression that your service guaranteed anonymity.

I think that this is misleading advertising at best and very shady business operations in general.

Why are you not able to return the funds which Privcoin sent you back to the same sending address? Since you are not exchanging any funds but rather just conducting a crypto to crypto transfer, to the best of my knowledge, that should not be something that is illegal in any state. I would also trust that Privcoin's claim that there are no specific legislation preventing you to complete the exchange to be true.

Anyhow, seems like all of these instant exchangers (shapeshift, changenow, changelly) have all become stricter with their KYC with Changenow and Changelly's reputation being much worse. I would be extremely careful about dealing with all of them.

[enquirer]

I lost 221 BTG to these scammers, worth ~$100k at the time, nearly worthless now.
Here is a tx https://btgexplorer.com/tx/9202e037c052a48fac2f7d10e58bb41d5dc0e0bced00d009740e9014b7479471
Was supposed to get ~11 BTC back, never received.

[r34tr783tr78]

I lost 221 BTG to these scammers, worth ~$100k at the time, nearly worthless now.
Here is a tx https://btgexplorer.com/tx/9202e037c052a48fac2f7d10e58bb41d5dc0e0bced00d009740e9014b7479471
Was supposed to get ~11 BTC back, never received.

That is serious money. You should open an individual thread about it. There are so many forum members convinced that Changenow is a scam (even if they repented and returned the money of one of the complainers) that you will receive a lot of support.

[timerland]

I lost 221 BTG to these scammers, worth ~$100k at the time, nearly worthless now.
Here is a tx https://btgexplorer.com/tx/9202e037c052a48fac2f7d10e58bb41d5dc0e0bced00d009740e9014b7479471
Was supposed to get ~11 BTC back, never received.

Open a scam accusation. Provide proof in the scam accusation. Otherwise, there is no point saying it here.

Privcoin's case is strong enough for me to believe that changenow is running some kind of shady business at the very best, by using "KYC" as an excuse to hold onto customer funds for much longer than they are supposed to.

There's always a counterparty risk if you're not comfortable with providing ID to them, which a lot of people aren't especially with all the proof of funds stuff. Always take their claims of anonymity with a grain of salt, I guess.

Interesting claims. I miss evidence though.

I think that there is evidence enough in the fact that changenow is directly responding, without disputing any claims in regards to the fact that they are indeed holding/scamming the funds that Privcoin initially deposited.

[ChangeNOW]

Hello everyone. We're here to deliver some explanations.

I lost 221 BTG to these scammers, worth ~$100k at the time, nearly worthless now.
Here is a tx https://btgexplorer.com/tx/9202e037c052a48fac2f7d10e58bb41d5dc0e0bced00d009740e9014b7479471
Was supposed to get ~11 BTC back, never received.

Hello. I've checked with our PM and he told me that in November 2017 there was a person who wrote a negative review on Trustpilot about missing 221 BTG. They were invited to customer support to get a refund but they never returned. Could you please turn to our customer support? We will stage a refund as soon as possible.

As for our alleged anonymity: we stopped being anonymous quite a while ago when our policy changed. We don't advertise ourselves as anonymous and it is stated in our FAQ, Terms of Use, and Privacy Policy. All our customers automatically accept them when using ChangeNOW.

Initially, you marketed yourselves as an anonymous exchange and that was what most people used your service under the impression that your service guaranteed anonymity.

I think that this is misleading advertising at best and very shady business operations in general.

Why are you not able to return the funds which Privcoin sent you back to the same sending address? Since you are not exchanging any funds but rather just conducting a crypto to crypto transfer, to the best of my knowledge, that should not be something that is illegal in any state. I would also trust that Privcoin's claim that there are no specific legislation preventing you to complete the exchange to be true.

Anyhow, seems like all of these instant exchangers (shapeshift, changenow, changelly) have all become stricter with their KYC with Changenow and Changelly's reputation being much worse. I would be extremely careful about dealing with all of them.

We marketed ourselves as anonymous as long as is was safe for us. Afterwards, when the market rules and legal regulations changed, we dropped the anonymity and stopped marketing ourselves as so. Right now, ChangeNOW is advertised as registration-free because this is the most we can afford to do to let our customers retain thair privacy. When a customer is stopped for KYC, they can rightfully (but explicitely!) refuse to submit their documents. In that case, they receive a refund subtracting the network fee.
No one from Privcoin came to our support to request a refund. Actually, we have never received any messages from Privcoin ever since the situation occurred.

Hope this was clear enough.

[Naster]

We marketed ourselves as anonymous as long as is was safe for us. Afterwards, when the market rules and legal regulations changed, we dropped the anonymity and stopped marketing ourselves as so. Right now, ChangeNOW is advertised as registration-free because this is the most we can afford to do to let our customers retain thair privacy. When a customer is stopped for KYC, they can rightfully (but explicitely!) refuse to submit their documents. In that case, they receive a refund subtracting the network fee.
No one from Privcoin came to our support to request a refund. Actually, we have never received any messages from Privcoin ever since the situation occurred.

Hope this was clear enough.

Regarding this (old) statement, I need to mention that what they are saying is not completely true. See this discussion I had with support today:



BE VERY CAREFUL when using their service to exchange funds.

[Bitcoin_Arena]

BE VERY CAREFUL when using their service to exchange funds.

Changenow is one of the worst exchanges you can use if you are thinking of not providing KYC. Maybe try other alternative instant exchanges like Fixedfloat, Godex, but you have to be aware that they also have that KYC clause in their TOS.
They haven't been scandalous like Changenow.

This site can also be helpful - https://kycnot.me

[JollyGood]

For any people thinking of using Changenow, just look at their profile feedback.

I remember the hassle they put a forum user through when they seized around 110 BCH from him but he never backed down and managed to get them to send the sotlen funds back to him.

Changenow and their associated companies should be avoided otherwise you risk losing your funds under their terms and conditions.

BE VERY CAREFUL when using their service to exchange funds.

Changenow is one of the worst exchanges you can use if you are thinking of not providing KYC. Maybe try other alternative instant exchanges like Fixedfloat, Godex, but you have to be aware that they also have that KYC clause in their TOS.
They haven't been scandalous like Changenow.

This site can also be helpful - https://kycnot.me