Bitfinex hacked

[ph1lloops]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

[1714718698]

1714718698

[1714718698]

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[1714718698]

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[1714718698]

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[1714718698]

1714718698

[akbaral497]

how can they do it I just heard a problem like this
usually every market is provided with defenses such as authentictar for your account security, and also usually for your lost balance will not be changed from the exchange team but just try it you ask who knows from the bitfinex team there is a solution to your problem

[ayoubouni95]

Not bitfinex, your account has been hacked.

Did you use 2fa?

Also any api set?

[o_e_l_e_o]

I wrote to Bitfinex but I don't have an answer until now. What should I do now?

Wait. No one can help you other than Bitfinex support.

It sounds like the security on your account was poor, with no 2FA and an easily hacked password. The best thing to do while waiting for Bitfinex to respond is to protect all your other online accounts (all exchange accounts, online wallets, email, etc) by changing their passwords to something more secure and setting up 2FA.

[Dice-Bet]

That is why it is always worth using https://bisq.network when possible.

[dgross0818]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

OMG! Keep us in the loop - personal experience is very useful! I don't know how to help in this situation(( I wanted to register in the exchange but I'd blacklist it now! Hopefully, you'll get your money back, and if you aren't to blame for the hack, you'll receive compensation!

[Melnikof]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

Awful! It reminds us that it's better to hold your money in different places and not to trust your money to exchanges no matter how protected they are. I wish you strong nerves and that the exchange will solve your problem!  

[asyakashi]

last time I used bitfinex when I sold odem, I didn't find anything bad there. I think bitfinex is the best exchanger and has good service. You have to give a ticket and everything will be fine.
this may be your failure to secure your account.

[EZTips]

It is very sad. I ask not to vanish and notify us on the events with your account. But they think will not be able to return you your money.

[VIP BTC]

You immediately change the account password, then use Authenticator for further security. You see if the results of the exchange have been transferred to another account, if your coin has not been transferred, then WD immediately. If it has been transferred to another wallet, I think the admin cannot return your coin. Because the blockchain system is fully controlled by the user.

[valnd]

My heart nearly break down when I saw this headline, Bitfinex is not hacked, but was your account was hacked, I have an account with bitfinex and I have login to my account and my coins are still there, I believe someone managed to take advantage of your account and hack it, try and contact the support team, also check to see if you have clicked on any click or did something that might exposed your account?

[Conasse]

If it was the Bitfinex's website hacked you would hear about it on CNN, Foxnews and the bitcoin would be $3000 by now

[mohammedmattar]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

Unfortunately, these breakthroughs occur from time to time
Even large platforms suffer from this problem
There must be insurance on merchant deposits by a third party.

[cotton ball]

I was surprised to read the title that you gave because what I thought was Bitfinex hacked so it would be very chaotic market conditions quickly, but after reading the contents of the title turns out that your account was hit by Hack, I'm sad to hear you experience this. Just a suggestion if you can still access the account, then quickly send the remaining tokens to your wallet for a while, but if you can't access it, you have to give up with a heavy heart. Exchange account should be secured using the second step to enter your account, do you not activate the system? so that other people can use your account?

[iconoclast]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

Your only hope is if Bitfinex rules that the hack was their fault and not yours from maintaining poor security on your account. You should never keep your cryptocurrency on a centralised exchange. Keep it in your wallet or on a decentralised exchange where you maintain control. Not only do you risk your money being hacked on a centralised exchange but you also leave yourself open to risk if the centralised exchange becomes insolvent and it also means your coins can be lent out to people who want to short your coin.

[UAE Seasider]

I think you should change the title of your thread to "My Bitfinex account was hacked" as you are misrepresenting what has actually happened. As many others have suggested your account security is your personal responsibility everyone with an exchange that offers 2FA should be using that to safeguard access. If you do have that in place already then maybe somebody you live with has access to your equipment?

[chandrarahmadewa]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

This is a warning for all of us, and not only for one exchanger but all exchangers, if we have an account, we should use the 2FA facility. It's trivial, but sometimes we often forget about it, I hope it won't happen again to you in the future

[akosipepot]

Hello,


I just woke up and got an email that someone logged into my Bitfinex account. My balance went down to near zero and i was shocked. I saw no withdraws but I freezed the account immediately.
I checked everything and saw, that someone hacked my account and sold all my cryptos for BTC, then the BTCs were traded from BTC to ZIL back and forwards a lot of time. They were sold low and then bought back high with my account until my balance war near zero.

I wrote to Bitfinex but I don't have an answer until now. What should I do now? Do I have any chance of getting my Coins/Cash back?

Thanks a lot!

That must be a terrible move on their part. At least they could do is communicate something back to you.

[cryptoVinc5599]

Now it is important to find out who is the guilty? If it is happened due to your carelessness or lack of awareness then there is nothing to do and you will be the solely responsible for that. If the guilt is found on the p[art of the system then you can hope for the damages from the team.

[Real14Hero]

Nope, as others have already said, bitfinex won't help you with this.This was due to the customer's carelessness and bitfinx is at no fault.

They offer 2fa services, you should have used it to secure your funds!
As a measure, stop using same email & password combination everywhere and make sure that your system is free of malware too.