Okay guys so I was a teenager at the time i THINK I bought bitcoin I remember playing conquer online and it was around christmas time where I saw there was a discount for bitcoin purchase of dragonballs (I know corny).
my mom tried buying me some and basically we just couldnt figure it out I think my mom tried calling for a refund from whichever company we bought it from and found out it was irreversible. If anyone knows of which company we could of bought from back then would really help! if I find some ill compensate for time!
The fact is several companies that have started back in the day, only few of them are still in existence while several of them have equally stop the support for bitcoin because times have changed, their developers have moved on to bigger things while others were frustrated out of business by the long arm of the law.
You need to go to the origin of the transaction because even if you get to know the company, its hard to claim anything if you don't have basic information. If its a web wallet service provider, without the password and username to access its gone forever and if its not, if its in an address, if you don't have the private key, you just don't have access to it. So, start ransacking the likely place information about might be kept in the house as that is your surest way to riches now.