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Author Topic: Why not use poloniex!! Be careful people!  (Read 568 times)
Jacek10 (OP)
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November 12, 2018, 01:26:43 AM
Last edit: November 12, 2018, 11:07:15 PM by Jacek10
 #1

In my opinion, poloniex is one big fraud. Why? I already explain.
I have a polonax account for 3 years there was never a problem sometimes delays in payments or withdrawals, but what happened to me was a catastrophe.
I would like to emphasize that my account is verified with a personal ID !!.

A week ago, my 2fa went down and I decided to remove it using the Poloniex Support. A simple thing, create a query and wait patiently.
To my surprise, after the first ticket, it was closed after 40 minutes so I decided to write why then again it was closed without an answer.
After one week and after 20 tickets, I did not receive a response and the funds on my account are frozen without the possibility of logging in by a faulty 2fa.

Of course I have 16 digital conds to install google authenticator on another phone but it does not help.


And so I was robbed of the savings that I accumulated for 5 years. So tomorrow I go to the lawyer and to solve the problem. I will inform you about the progress on a regular basis.
Below I put the screenshot as evidence of idiotic behavior of help poloniex.


http://ifotos.pl/zobacz/ticket-2p_qwhwnwa.png
http://ifotos.pl/zobacz/tiketpng_qwhwnes.png

New Proof 13-11-2018
http://ifotos.pl/zobacz/ticket-3p_qwhshqh.png
karungbitcoin
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November 12, 2018, 02:57:20 AM
 #2

I used Poloniex since 2015 and so far i never get any problem with them. Poloniex sgould be offer better customer support and easy to contact, just like others Asian exchange offer customer support via telegram. Currently trading volume of Poloniex surpass Bittrex and added more coin in trading platform.

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November 12, 2018, 03:09:09 AM
 #3

you can just search poloniex scam to see the other threads about them

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November 12, 2018, 03:12:02 AM
 #4

wow, i have never used Poloniex but through this information i dare not use it in the future. I really do not like the supporters ignoring the problems of investors. it was worse. I think you should put money on a better trading platform like OKEX, Binance or Kucoin. These are good trading floors and have very good security. They have very professional support staff.

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November 12, 2018, 03:38:52 AM
 #5

Well it really boils down as to what traders experience on it though. I mean there's always two side of the story, others may find Polo still friendly because they don't encounter any issues yet, but majority like the OP had a bad working experience with them. Similar to what HitBTC has been in the last 6 months or so, too many traders crying they have been scam, but you will still see trading volumes still going on eventhough they got a lot of scam accusations in this community.









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Cryptomilz
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November 12, 2018, 09:02:31 AM
 #6

A lot of people have been using Poloniex for a while without issues and haven't encountered sch problems to conclude they're a scam. It's nonetheless quite disturbing they've not responded to the ticket queries raised. If you can execute a legal action on them, I think you should pursue it rigorously as that's fraudulent.
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November 12, 2018, 09:33:12 AM
 #7

I rarely used poloniex but I hear a lot that many huge investors are avoiding it.
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November 12, 2018, 09:36:12 AM
 #8

It's terrible, you have reported to the customer service department but there is no answer? I used to use poloniex, some of them hacked my account, it was on Russian ip, luckily I hadn't put all my assets there. I hope your problem is resolved.
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November 12, 2018, 10:15:55 AM
 #9

In my opinion, poloniex is one big fraud. Why? I already explain.
I have a polonax account for 3 years there was never a problem sometimes delays in payments or withdrawals, but what happened to me was a catastrophe.
I would like to emphasize that my account is verified with a personal ID !!.

A week ago, my 2fa went down and I decided to remove it using the Poloniex Support. A simple thing, create a query and wait patiently.
To my surprise, after the first ticket, it was closed after 40 minutes so I decided to write why then again it was closed without an answer.
After one week and after 20 tickets, I did not receive a response and the funds on my account are frozen without the possibility of logging in by a faulty 2fa.

Of course I have 16 digital conds to install google authenticator on another phone but it does not help.


And so I was robbed of the savings that I accumulated for 5 years. So tomorrow I go to the lawyer and to solve the problem. I will inform you about the progress on a regular basis.
Below I put the screenshot as evidence of idiotic behavior of help poloniex.


http://ifotos.pl/zobacz/ticket-2p_qwhwnwa.png
http://ifotos.pl/zobacz/tiketpng_qwhwnes.png



I'm not use Poloniex because they always change rules and some rules are really hard to understand. After that my transactions some times get delay and support team can't fix it, wait too long and make me stress. Poloniex good ( was ) but by the time they look's bad. Try another one like Hitbtc, Kucoin and Livecoin.



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November 12, 2018, 11:17:49 AM
 #10

I am starting to feel that exchanges have some sort of expiration date!
think about it, in the past we have had lots of good exchanges that had no issues. Mt Gox, Cryptsy, Bittrex, Btter, Bitfinex,... they all were functioning properly and nobody had any issues. then their expiration date came and they all scammed their users and ran away. of course not all scams were that big to end up with closing the exchange but they got enough victims to be considered a huge scam.

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November 12, 2018, 11:32:14 AM
 #11

Best option is to rate such exchanges in https://cryptomaa.com/exchange/ And Add feedback so that other users can also find this

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November 12, 2018, 01:52:24 PM
 #12

Currently trading volume of Poloniex surpass Bittrex and added more coin in trading platform.
The only reason Poloniex surpassed Bittrex in terms of volumes is because of the BCH fork drama. They run the standard BCH pair, and BCHABC BCHSV futures pairs, which automatically leads to higher volumes.

Considering that these futures pairs require regulatory approval, I wonder how they managed to get them up and running this fast. People might not see it as such, but it is in fact one of the most regulated platforms in the space.

The thing with Poloniex is that half of its users never had a problem to begin with, and the other half continuously experiences stuck withdrawals, spontaneous verification requests, blocked accounts, and so forth.

It makes me wonder though, who's there to blame? What is the half that never experiences any problems doing different from the rest?

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November 12, 2018, 02:01:25 PM
 #13

I have left Poloniex for a long time, I have not followed the development of Poloniex so far. I chose to move my assets to binnace, trading requires a large volume.
but I know a lot of traders trust Poloniex.

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November 12, 2018, 03:11:31 PM
 #14

I have left Poloniex for a long time, I have not followed the development of Poloniex so far. I chose to move my assets to binnace, trading requires a large volume.
but I know a lot of traders trust Poloniex.
your experience is exactly like mine, all of my assets are transferred to binance, but I don't really understand about poloniex because I have never traged it,
Slow death
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November 12, 2018, 03:41:56 PM
 #15

And so I was robbed of the savings that I accumulated for 5 years.

Poloniex scammed me!!!

Poloniex Your account has been locked 20 days 5 btc lost it

Poloniex - Account locked for 2 months with open ticket

Poloniex SCAMMED my 10400SC and 1400FLDC

Poloniex is stealing money.

Poloniex not closing my account nor letting me withdraw my funds - ~$44k

they in the past no longer had a good reputation and even now they do not have a good reputation, how the hell did you continue using poloniex even after they closed the trollbox and began to ignore their customers?

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November 12, 2018, 03:49:32 PM
 #16

I am starting to feel that exchanges have some sort of expiration date!
think about it, in the past we have had lots of good exchanges that had no issues. Mt Gox, Cryptsy, Bittrex, Btter, Bitfinex,... they all were functioning properly and nobody had any issues. then their expiration date came and they all scammed their users and ran away. of course not all scams were that big to end up with closing the exchange but they got enough victims to be considered a huge scam.

It's because people who haven't ever dealt with the responsibility that comes with managing a service like an exchange, and also the insane amounts of funds that come with it, don't know how to run a successful business. What happens when you try to run a random multi million dollar business? It will fail eventually because you lack the knowledge and the experience to run it properly.

On top of that, the operators of most of the exchanges you listed became so greedy, that they turned into thieves to rob their own users. No wonder exchanges keep failing. Incompetence + criminal operators isn't a viable combination to run any sort of business, because eventually they will implode.

75% of the current exchanges are ticking time bombs.
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November 12, 2018, 04:36:37 PM
 #17

Poloniex is basically owned by Circle right now, which is backed by Goldman Sachs one of the biggest companies in the whole world and most certainly one of the most successful in finance world. They basically bankrupted because of their greed and still managed to get bailed out by their lobbying.

Now, considering all of this I doubt they are after screwing their customers and making money that way, it wouldn't be smart. I am not saying they wouldn't do it if it profited them but giving their customers the best experience they can would profit them more than stealing from their customers. When they can make more money by becoming the best exchange out there why would they risk it by stealing money which I am sure quite unimportant compared to what they are already making and ruin their chance of more profits in the future.
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November 12, 2018, 04:53:19 PM
 #18

I never had a problem with this trading website poloniex. Since start until now. Just delays in some moments but it will still come through.

I tried to understand your complaints and what you are experiencing about it.
But it looks like this is a security measure of them. Maybe it is for tou to avoid hacks since it is a 2FA problem. How many days had it been?
Maybe you are too worried for just a little amount of time. Try to contact them with another way. If you can afford a lawyer then maybe you can also afford another way to meet them or contact them.
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November 12, 2018, 11:06:51 PM
 #19

And new proof
http://ifotos.pl/zobacz/ticket-3p_qwhshqh.png

i will update main tread always with new proof to show ppl how poloniex is bad
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November 12, 2018, 11:36:36 PM
 #20

I recently red the problems poloniex allegedly has had. However, speaking about replacing the 2Fa, this might be a difficult task from code programming perspective. On our platform, I advise users to activate the SMS verification, then they would be able to reinstall g 2fa themselves. I don't know what poloniex could do in this case besides moving your assets into a new account.
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