I’m brand new to crypto. I made my first purchase yesterday on an exchange, and then sent it to breadwallet on my iPhone. The transfer was going fine, a little slow, but I understand it’s the whole bitcoin network is a bit overloaded at the moment. My wallet was syncing, and once it reached the end of the sync, the program closed and when I reopened it, my balance was gone, as well as my transaction history. Breadwallet support says this is a known issue, and I’ve deleted the app and am in the middle of a re-sync. They also said that they’re “releasing a beta that should fix the problem, and will email me when it is available.” What the fuck is happening? Is my money just gone?
After synching, try to manage your wallets
(the original wallet). I think it need some refreshment after synching. Don't have an IOS so I can't provide you a screenshots.
Also as stated above, as long as you have backed up your wallet, it's not lost. Try also to checked the receiving address you used as mentioned above for your assurance that you really hold the funds.
The statement to you by Breadwallet support is the supposed fix for that kind of errors and not how to recover your funds if you will do it now, I guessed.
Any other details given by them?
