ramsingh2708 (OP)
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Merit: 0
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December 31, 2018, 02:43:19 PM |
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I created an account on everybet.io and received an email from their side which assures me to two free 3mbtc bets on my first bet of 3 mbtc ( win or loose). I deposited 3mbtc and place a bet with 1.9x odds. Fortunately I won but no free bet has been credited whatsoever even after one day. When I asked them about it they froze my account and told me that I am having multiple accounts. They also confiscated my winnings with initial deposit which is 6mbtc. When I told them that I do not remember creating any other account on their site and have no intentions to abuse their promotions, they told me to provide MY PASSPORT AND UTILITY BILL. Are you kidding me, why do not you told me earlier this just after deposit? And why the hell you let me bet on your platform if this is the case. Not only that when I read there terms and conditions there are no such things like ip conflict or whatever. There terms are : Place first bet, receive two free bets – Terms and Conditions
customers who place their first wager will be entitled to two free bet up to the same value (up to 3 mBTC).
Example
Customer places their first wager for 3 mBTC, they receive 2 x 3mBTC bets New Terms
The stake element of all free bets will not be returned. The initial bet and free bets cannot be staked on in-play markets.
every hit, every miss, every moment, everybet.io
So I do not know what to do ? But one thing for sure that this is not the pleasent experience and I might suggest STAY AWAY from them if do not return my deposit and winnings with free bets as promised.
NOTE : THIS MIGHT ME THE CASE BECAUSE OF ONE SUPPORT STAFF SO I am not saying anything but if they will not process my cashout and credit promotional free bets I will open a scam accusation against them with the related screen shots of chats and my deposit and betting details.
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CryCrptoCry
Member
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Activity: 297
Merit: 40
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December 31, 2018, 02:52:06 PM |
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I am sure that is because of some kind of confusion. I just checked the site and yes there is no such things in their terms and conditions like you mentioned (IP, MULTIPLE ACCOUNTS, etc). I am sure they will pay you after seeing this because in any case they cannot ask you for documents just cashing out your initial deposit and winnings, all they can do is to restrict you from availing free bets, which is also not fair because even lets suppose if you have made another account ( even for abusing promotional bets), you have not breached any terms and conditions. Please let us know if your problem resolved.
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cabalism13
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Merit: 1166
🤩Finally Married🤩
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December 31, 2018, 03:27:30 PM |
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You may contact the Campaign Manager for Everybet.io as for I think that he has Direct connection between the staffs of the mentioned Gambling Site.
Making a direct contact on their staffs will help you resolve this issue. And if happens that it is said to be true that they're just scamming then it's good to share this information to the Reputation Section.
I hope you'll be able to solve your problem on them.
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everybetsports
Copper Member
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Activity: 78
Merit: 1
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December 31, 2018, 03:41:12 PM |
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Hi - I was waiting for this post to appear. I take libellous posts such as the one you have made seriously. It is utterly unfounded.
You have created several accounts on our site and received a new customer bonus several times. Once we were able to link the accounts we requested you to provide documentation. As per our terms of service (3.3 and 12.3) you cannot have multiple accounts or commit bonus abuse.
This morning after opening an additional account you contacted our support questioning the whereabouts of your bonus. That wasn't a mistake. You were aware you had been on our site before and had previously created accounts.
You have attempted to abuse our site. It's as simple as that. If you contact live support I will tell them to process your withdrawal and to close your latest account.
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jrrsparkles
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Activity: 2520
Merit: 280
Hire Bitcointalk Camp. Manager @ r7promotions.com
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December 31, 2018, 04:15:00 PM |
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This thread belongs to scam accusation if provided with all the evidence ~snip~
How can you say that he have several accounts,you also need to provide when you are freezing the account with funds,or your site's reputation will be in trouble.
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Naida_BR
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Activity: 980
Merit: 62
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December 31, 2018, 05:53:24 PM |
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Hi - I was waiting for this post to appear. I take libellous posts such as the one you have made seriously. It is utterly unfounded.
You have created several accounts on our site and received a new customer bonus several times. Once we were able to link the accounts we requested you to provide documentation. As per our terms of service (3.3 and 12.3) you cannot have multiple accounts or commit bonus abuse.
This morning after opening an additional account you contacted our support questioning the whereabouts of your bonus. That wasn't a mistake. You were aware you had been on our site before and had previously created accounts.
You have attempted to abuse our site. It's as simple as that. If you contact live support I will tell them to process your withdrawal and to close your latest account.
First of all, the community needs more evidence from both parties. I am wondering though, how does everybet knows that this guy has multiple accounts and if you do know via IP address, why do you accept his deposit and let him play from an account that he will not be able to withdraw? If you are afraid of the website and sign up bonuses abuse then you have to either not provide this bonus or ask for KYC in the first place. Otherwise, it seems that your actions are malicious and you are not protecting your customers. Not only the one that tries to abuse but all the others that play in your casino that "get abused".
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everybetsports
Copper Member
Jr. Member
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Activity: 78
Merit: 1
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December 31, 2018, 06:20:42 PM |
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This customer has withdrawn his funds and we have paid his last bet. Our terms on our sign-up bonus are quite simple:
Place first bet, receive two free bets – Terms and Conditions
New customers who place their first wager will be entitled to two free bets up to the same value (up to 3 mBTC).
For some reason in the original post on this thread the word 'new' appears to not have been copied and pasted correctly by the poster.
We keep our terms and conditions simple for all of our bonuses. We don't want to have endless Terms and Conditions and hurdles for customers. That said, it's a two-way street as we don't willingly accept bonus abuse either. We can't run promotions otherwise.
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Pffrt
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December 31, 2018, 06:58:03 PM |
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If whatever everybet said is true, OP is abusing the bonus system, OP deserves a simple ban with no payout. Everybet should provide proof here which ensures OP is using multiple accounts for abusing the bonus system. Otherwise, I would support OP here.
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everybetsports
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Activity: 78
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December 31, 2018, 07:12:28 PM |
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We cannot simply post customer records and data on a public forum. Much as I would like to in this instance there are a variety of data confidentiality rules that prevent this.
If there's an independent third party we can share the results with I would be happy to do so. I will speak with our Compliance Manager and see what can be done.
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coinlocket$
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Activity: 2548
Merit: 1517
#1 VIP Crypto Casino
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December 31, 2018, 08:00:19 PM |
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If whatever everybet said is true, OP is abusing the bonus system, OP deserves a simple ban with no payout. Everybet should provide proof here which ensures OP is using multiple accounts for abusing the bonus system. Otherwise, I would support OP here.
I'm pretty sure they can't post this kind of information for privacy problems.
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jrrsparkles
Sr. Member
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Activity: 2520
Merit: 280
Hire Bitcointalk Camp. Manager @ r7promotions.com
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December 31, 2018, 10:33:45 PM |
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If whatever everybet said is true, OP is abusing the bonus system, OP deserves a simple ban with no payout. Everybet should provide proof here which ensures OP is using multiple accounts for abusing the bonus system. Otherwise, I would support OP here.
I'm pretty sure they can't post this kind of information for privacy problems. So any of the DT member or trusted member of this community member can confirm that they are abusing their rules by having multiple accounts or this will become a strategy to scam the people when they are making money in gamling site. @OP,so now you can move this to scam accusation where you will get attention of some DT member to solve this issue.
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omonuyak
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January 01, 2019, 09:39:30 AM |
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Many are saying some things good about them on telegram though I have not tried them to know if it is something scam or not. I also saw them opening up a new signatures campaigns at the service section of this forum and no one has come out to called them scammers!
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veleten
Legendary
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Activity: 2016
Merit: 1107
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January 01, 2019, 01:45:03 PM |
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If whatever everybet said is true, OP is abusing the bonus system, OP deserves a simple ban with no payout. Everybet should provide proof here which ensures OP is using multiple accounts for abusing the bonus system. Otherwise, I would support OP here.
I'm pretty sure they can't post this kind of information for privacy problems. So any of the DT member or trusted member of this community member can confirm that they are abusing their rules by having multiple accounts or this will become a strategy to scam the people when they are making money in gamling site. @OP,so now you can move this to scam accusation where you will get attention of some DT member to solve this issue. he has created a newbie account to post this so I don't think he is too scared of being tagged and it does look like he is a bonus abuser trying to threaten the bookie with scam accusations you never know for sure though and sometimes mistakes happen and people use VPN and get connected to others players but all the fuss because of a 3 mb free bet which was , actually paid out too, I don't even know...
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virasog
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Activity: 3150
Merit: 1172
Leading Crypto Sports Betting & Casino Platform
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January 01, 2019, 04:05:49 PM |
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This customer has withdrawn his funds and we have paid his last bet. Our terms on our sign-up bonus are quite simple:
Place first bet, receive two free bets – Terms and Conditions
New customers who place their first wager will be entitled to two free bets up to the same value (up to 3 mBTC).
For some reason in the original post on this thread the word 'new' appears to not have been copied and pasted correctly by the poster.
We keep our terms and conditions simple for all of our bonuses. We don't want to have endless Terms and Conditions and hurdles for customers. That said, it's a two-way street as we don't willingly accept bonus abuse either. We can't run promotions otherwise.
I think the way Everybet.io is defending this allegation by a member seems that they are right here and it is the OP/ User who is trying to exploit the bonus to his benefit and trying to cheat the system by wrongly interpreting the sites term and condition about the bonus.
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game-protect
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January 01, 2019, 09:22:42 PM |
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Hi - I was waiting for this post to appear. I take libellous posts such as the one you have made seriously. It is utterly unfounded.
You have created several accounts on our site and received a new customer bonus several times. Once we were able to link the accounts we requested you to provide documentation. As per our terms of service (3.3 and 12.3) you cannot have multiple accounts or commit bonus abuse.
This morning after opening an additional account you contacted our support questioning the whereabouts of your bonus. That wasn't a mistake. You were aware you had been on our site before and had previously created accounts.
You have attempted to abuse our site. It's as simple as that. If you contact live support I will tell them to process your withdrawal and to close your latest account.
How long took it to link the accounts and what method did you use? Because a security software checking IP address and device discovers a second account instantly!
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Oilacris
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January 01, 2019, 10:07:51 PM |
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This customer has withdrawn his funds and we have paid his last bet. Our terms on our sign-up bonus are quite simple:
Place first bet, receive two free bets – Terms and Conditions
New customers who place their first wager will be entitled to two free bets up to the same value (up to 3 mBTC).
For some reason in the original post on this thread the word 'new' appears to not have been copied and pasted correctly by the poster.
We keep our terms and conditions simple for all of our bonuses. We don't want to have endless Terms and Conditions and hurdles for customers. That said, it's a two-way street as we don't willingly accept bonus abuse either. We can't run promotions otherwise.
I think the way Everybet.io is defending this allegation by a member seems that they are right here and it is the OP/ User who is trying to exploit the bonus to his benefit and trying to cheat the system by wrongly interpreting the sites term and condition about the bonus. Not only on this site but on all gambling sites as well where abusing sites bonuses is really a NO NO! So decisions had been made is just right and a normal act to be done by management.
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cabalism13
Legendary
Offline
Activity: 1428
Merit: 1166
🤩Finally Married🤩
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January 02, 2019, 11:08:18 AM |
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Yes, every Gambling Site might be the same but as for their Bonuses it shouldn't be abused like the way OP did. That was very unfortunate for him and the platform, though the Bonuses just intended to be an incentive to have the gamblers play the game and let it be their starting bet or it may have their reasons why they can enjoy the game.
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NavI_027
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January 02, 2019, 01:44:11 PM |
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You may contact the Campaign Manager for Everybet.io as for I think that he has Direct connection between the staffs of the mentioned Gambling Site.
I guess their campaign will be greatly affected by this incident. If the owner of that gambling site are proven guilty then for sure their campiagn will become pointless even how hard they advertise thus I will not be surprise if they will end it earlier than what they've plan from the start.
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BitcoinGirl.Club
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Activity: 2954
Merit: 2783
Bitcoingirl 2 joined us 💓
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January 02, 2019, 02:01:14 PM |
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You may contact the Campaign Manager for Everybet.io as for I think that he has Direct connection between the staffs of the mentioned Gambling Site.
I guess their campaign will be greatly affected by this incident. If the owner of that gambling site are proven guilty then for sure their campiagn will become pointless even how hard they advertise thus I will not be surprise if they will end it earlier than what they've plan from the start. I do not think one or two claim should end up making a decision. What if OP is guilty for tricking the system trying to take advantages. I am not denying the fact that EVERYBET can not make mistake. My theory is, if they really don't want to be fair then they would not bother to spend all the money in their campaigns. Did I miss any evidence from OP? <snip>
One thing always gives me pain that why the Betting sites freeze the initial deposit too? If you guess found anyone guilty for cheating then freeze their account and return the money they deposited. Just be fair.
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boyptc
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January 02, 2019, 03:35:59 PM |
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Interesting threads .I guess op problem is invalid
I even doubt it he will comeback to answer the counter of the accusee. If ever he will, I also doubt the proofs will be posted.
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