Timelord2067
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September 03, 2020, 09:25:03 AM |
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Hi, I registered for coinplaza.it and provided documentation, but just level one was confirmed. While I realise Covid put a stop to most things, I was wondering how much back-log you have and whether my details will be confirmed soon?
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Little Mouse
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September 03, 2020, 09:25:41 AM |
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You need to send 2 files, one for front and one for back of the document. For level 2, you only need an ID document.
When tried with photo, I had uploaded two files, wheb tried scanning, have used one file. Both shows the same message. With level 2, what will be my daily limit? I have tried to check the info but seems that's not stated anywhere. Is level 3 mandatory to increase limit of 100 EURO which is supposed to be verifying address with utility bill may be?
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CoinPlazaIt (OP)
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September 03, 2020, 09:29:21 AM |
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Hi, I registered for coinplaza.it and provided documentation, but just level one was confirmed. While I realise Covid put a stop to most things, I was wondering how much back-log you have and whether my details will be confirmed soon? Please contact support@coinplaza.it about your account. You need to send 2 files, one for front and one for back of the document. For level 2, you only need an ID document.
When tried with photo, I had uploaded two files, wheb tried scanning, have used one file. Both shows the same message. With level 2, what will be my daily limit? I have tried to check the info but seems that's not stated anywhere. Is level 3 mandatory to increase limit of 100 EURO which is supposed to be verifying address with utility bill may be? Limits are based on your own answers to our KYC procedure. Each account may have different limits. But Level 2 will increase the 100€ limit once succesfully approved. Please try a different browser, we have tested on latest Chrome, Firefox and Safari versions and it works. No one else reported issues either.
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Little Mouse
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September 04, 2020, 08:51:55 AM |
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Please try a different browser, we have tested on latest Chrome, Firefox and Safari versions and it works. No one else reported issues either.
I have tried from both Google chrome and firefox but I'm unlucky that I could not verify the documents as it sjows the same error. I have sent what I have uploaded through email. I would appreciate if you ask the support group to hint me where is the wrong. Also, if possible, you can manually verify my account by using that documents.
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LoyceV
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September 06, 2020, 02:33:41 PM |
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We recently added network fees for exchanges TO Bitcoin and Ethereum because the on-chain transactions became too expensive for small trades. The network transaction fees are calculated on the current state of the blockchain, unlike other exchanges where they have a fixed withdrawal fee. Therefore if the mempool is empty you would get very low network fees charged by us. I don't think this works as described: currently, just a few satoshi/byte is enough for a fast confirmation, but exchanging for 0.001 BTC on-chain on CoinPlaza.it still takes 138,183.85 LN SAT.
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Little Mouse
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September 08, 2020, 09:00:13 AM |
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It seems like you have enabled tether, have not tried yet but the fee seems to be a lot these days. Is it because of the network fee or regular? To convert USDT from BTC, I have to spend around $5 including the sending fee of mine which seems a lot.
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BrewMaster
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There is trouble abrewing
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December 31, 2020, 04:30:14 PM |
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is the signing up mandatory and why can't i make the exchange without creating an account? i don't have any problem giving my email to sign up but i am afraid the system may not stop there and ask for KYC documents, i just want to swap a small amount of bitcoin with OMNI USDT if that's possible.
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There is a FOMO brewing...
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Timelord2067
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December 31, 2020, 05:44:17 PM |
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is the signing up mandatory and why can't i make the exchange without creating an account? i don't have any problem giving my email to sign up but i am afraid the system may not stop there and ask for KYC documents, i just want to swap a small amount of bitcoin with OMNI USDT if that's possible.
I provided my detailed to that company easily eight or nine months ago - just before Italy went into its first hard lockdown and never heard anything after that. I haven't used them since they ramped up the TX fees, so I can't say for certain whether they verified my details, or are just sitting on those details.
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OmegaStarScream
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December 31, 2020, 06:49:54 PM |
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is the signing up mandatory and why can't i make the exchange without creating an account? i don't have any problem giving my email to sign up but i am afraid the system may not stop there and ask for KYC documents, i just want to swap a small amount of bitcoin with OMNI USDT if that's possible.
It should be possible to do so with a level 1 account, I tried to start an operation (without actually sending the funds) and it worked. You'll have to give your phone number, name, country, and date of birth though. Also, I'm not sure if I did something wrong but I don't think that USDT is supported for bitcoin's blockchain. If you hover the mouse over "I don't have a wallet" you'll see that Omni core is mentioned, but if you put a bitcoin address, it won't work, you'll have to put an ethereum address instead.
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LoyceV
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January 01, 2021, 01:46:01 AM |
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I sent 990 usdt for convert BTC. As far as I know, you need to go through KYC to exchange more than 100 euro worth of coins on a single day. Did you do that?
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CoinPlazaIt (OP)
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I sent 990 usdt for convert BTC. Transaction was successfully completed and received enough confirmations but still I didn’t received BTC. Passed 1 hour+. I think that this exchange is scam and I lost my money. I will change this comment if I receive my payment! Please check your website!!!
You sent a fake ERC-20 token to CoinPlaza: https://etherscan.io/address/0xb448072173d32cbac418a4fe632548e02b7da694.
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LoyceV
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February 20, 2021, 08:41:32 AM Last edit: February 25, 2021, 10:17:51 AM by LoyceV |
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Request: can you add BSV and BCH-A? There isn't a single exchange I trust that currently allows deposits for those. Many people have some of those Forkcoins and it would be nice to be able to get rid of them. Update: after reading this post, I regret my request. Let's focus on getting them removed anywhere instead of adding them ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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CoinPlazaIt (OP)
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February 20, 2021, 09:50:52 AM |
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Request: can you add BSV and BCH-A? There isn't a single exchange I trust that currently allows deposits for those. Many people have some of those Forkcoins and it would be nice to be able to get rid of them. Sorry, we are not going to list BSV or BCH-A in the foreseeable future.
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Timelord2067
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June 11, 2021, 09:27:10 AM |
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Hi again, the website https://www.coinplaza.it/ is off line - I'd heared there was a global server crash a couple of days ago - this is the second website in an hour I can't reach. Is anyone else having connection issues, or, is it just on my end? Thanks.
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LoyceV
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June 11, 2021, 09:42:25 AM |
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Is anyone else having connection issues, or, is it just on my end? It works fine for me. See downforeveryoneorjustme.com. there was a global server crash a couple of days ago I don't think it's related, that was a cloud provider going down.
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Timelord2067
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June 11, 2021, 11:12:05 AM |
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After I tried that link you provided the site came live and I was able to do a trade (oddly, it didn't connect multiple times prior to that testing - I'm always amazed at the website tools that are out there for people to use, even if some of us aren't aware they exist).
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LoyceV
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September 21, 2023, 06:19:56 PM |
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I can’t understand who this service was created for and what category of users it is designed for? After registration you are given a limit of 10 euros...monthly. A few years ago, when I created my account, the limits were much higher (after only registering an email address). It's been lowered a few times, probably because of regulation. Nowadays it is indeed quite useless if you don't want to go through KYC.
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examplens
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Crypto Swap Exchange
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September 21, 2023, 07:32:40 PM |
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One of the worst instant exchanges I've used. I can’t understand who this service was created for and what category of users it is designed for? After registration you are given a limit of 10 euros...monthly. You can increase this limit to 50 euros if you fill in some data and enter a phone number (it’s good that the service is friendly with disposable phone numbers).
I don't want to register here, not even for testing purposes. But I see some different numbers compared to what you write, is it possible that they have different offers for different users? I set the exchange, EUR for DOGE coin (completely random pair) they automatically lowered the amount I entered because "Maximum amount 141.14 EUR" or "Maximum amount 2324.26 DOGE". It seems a bit more than the 10 euros offered to you. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Ftalkimg.com%2Fimages%2F2023%2F09%2F21%2F6WcJb.png&t=665&c=gGNbjJZeGzcKcw)
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LoyceMobile
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September 21, 2023, 07:43:07 PM |
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It seems a bit more than the 10 euros offered to you. That limit is probably based on what's in their wallet. But you can't complete the transaction without KYC, it will tell you after you log in.
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JeromeTash
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Heisenberg
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September 21, 2023, 09:23:02 PM |
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Summary: One of the worst instant exchanges I've used. I can’t understand who this service was created for and what category of users it is designed for? After registration you are given a limit of 10 euros...monthly. You can increase this limit to 50 euros if you fill in some data and enter a phone number (it’s good that the service is friendly with disposable phone numbers).
I remember using this service regularly some few years back because of their rates though my transactions would be in small amounts below the limits, and now it's only 10 Euros monthly without KYC? I have seen some much better no KYC instant exchanges over the years and honestly with such tight limits. I think they are getting just a few clients. It's sad to see how this KYC thing keep ruining initially excellent services.
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