I usually see people do the same mistake, it is a very common problem and recently two members on the forum had almost the same issue.
https://bitcointalk.org/index.php?topic=2894131.msg49101975#msg49101975https://bitcointalk.org/index.php?topic=5087511.msg48782450#msg48782450this is mainly a networking related problem, lack of knowledge about simple routing causes your miners to disappear and you can't access them by any means, in some cases they might show after a reset and in some cases they will never show. and here is why.
1- You must understand that all "brand new asics" come with a DHCP option, that means if your router is not capable of giving ip address then the miner will never connect. so if your router does not a DHCP then you need to use a different router that has DHCP function either:
a: permanently, and that will fix the problem " some issues might happen, check point no 2"
b: temporary to give static IPs to your miner/miners by doing the following
- by using a computer that is already connected to your "old router"
-hit the windows keys on your keyboard
-type in 'cmd' and hit enter
-type the following
- hit enter
look for something like this
-save these information
-switch the router with the new router
-plug the miner to the network
-find it's ip by using an IP Scanner software ( there are many free and available online)
-access your antminer via web browser
-go to network setting
-change DHCP to static
-enter the exact details you got from the ipconfg except for the Ip address, you just need to add 1 to whatever you got on your pc
in my case it was 192.168.1.
172 so on the miner i would use 192.168.1.
173 everything else remained the same, for the last box on your miner page it says "DNS" you would type your gateway there.
so for my case it will be
IP address:192.168.1.
173 Netmask:255.255.255.0
Gateway:192.168.1.1
DNS server:192.168.1.1
-hit save
-use back your old miner * make sure only the miner and your PC is connected to the router
-access the miner throught the IP you gave it , which in my case is > 192.168.1.
173 2- if your router supports DHCP which is most likely and you still can't find your miner on the network this could be due to one of these reasonsa- your router has a limited "spots" and they all are taken by your other devices " mobile phones,laptops, other miners"
to fix this you need to login to your router and increase the DHCP range or simply turn off one of the already connected devices, off and on both your miner ad the router ( router first) and then your miner will show up.
b- you gave your miner a static IP address that is in the DHCP range, so for example ,your mobile phone was on before your miner was and it took that ip address let's say mine >192.168.1.173 > , the miner came online, trying to use it's ip address to connect but the router is not letting it because the mobile phone is already using it.
so always ensure that your static ip is outside of the dhcp range.
if you are using a subnet of "255.255.255.0" then you have 254 usable address. so the best/easiest way to set up your router would be this
DHCP table range > 192.168.1.100 to 192.168.1.150
Miner static Ips anything from 192.168.1.2 to 192.168.1.99 and/or 192.168.1.151 to 192.168.1.254
* the majority of second hand miners comes with static ip that might have a different gateway from yours and there is no way for you to access it unless you re-set it, it will go back to dhcp protocol, only then it will show on your miner.
if you have any questions , feel free to ask.