My wallet wasn't updated and i never got my coin RESOLVED!

[soleysupremenick]

I was sent some coin about 20 hours ago.
I didn't realize that the Mycelium wallet wasn't updated thru the play store.
Before i updated my wallet i noticed that the last transaction had 1 confirmation and the 2nd had 3, they weren't complete yet and these were from 3 days prior.
So i updated my wallet and nothing happened.
So my dumbass panicking a little i accidentally pressed "reload account" thinking it was just a refresh button. Then all my coin disappeared...

Can someone update me on my situation?
Did i lose the coin? What can i do?
. The transaction is completed already on the blockchain it says.

[AdolfinWolf]

I think the reload option does not 'comepletely' wipe your account, but merely regenerates all the adresses from the root key? (Note that i am not an experienced Mycelium user, this is merely what i've found online.)

(Which, if you imported the adresses that were holding your coins, could explain why they're missing.?)

You can find out whether Mycelium monitors or scans old addresses by generating a list of your addresses, choosing an old one and sending some coin to it.  See if it shows up in your balance.

If not, refresh your wallet.
Highlight (select) the account, go to the menu and click reload account.  It will then have to generate every address in the chain, including the one you sent some new coins to.  Maybe it will see the coins...anybody care to try it?

Anyway, have you made a backup of your seed somewhere? -- https://mycelium-support.zendesk.com/hc/en-us/articles/115003713712-How-do-I-restore-a-backup-

No i never had a backup... Did i fuck up?

I'm not educated enough on the wallet to say..

[soleysupremenick]

I think the reload option does not wipe your account, but merely regenerates all the adresses from the root key? (Note that i am not an experienced Mycelium user, this is merely what i've found online.)

You can find out whether Mycelium monitors or scans old addresses by generating a list of your addresses, choosing an old one and sending some coin to it.  See if it shows up in your balance.

If not, refresh your wallet.
Highlight (select) the account, go to the menu and click reload account.  It will then have to generate every address in the chain, including the one you sent some new coins to.  Maybe it will see the coins...anybody care to try it?

Anyway, have you made a backup of your seed somewhere? -- https://mycelium-support.zendesk.com/hc/en-us/articles/115003713712-How-do-I-restore-a-backup-

No i never had a backup... Did i fuck up?

[soleysupremenick]

I think the reload option does not wipe your account, but merely regenerates all the adresses from the root key? (Note that i am not an experienced Mycelium user, this is merely what i've found online.)

(Which, if you imported the adresses that were holding your coins, could explain why they're missing.?)

You can find out whether Mycelium monitors or scans old addresses by generating a list of your addresses, choosing an old one and sending some coin to it.  See if it shows up in your balance.

If not, refresh your wallet.
Highlight (select) the account, go to the menu and click reload account.  It will then have to generate every address in the chain, including the one you sent some new coins to.  Maybe it will see the coins...anybody care to try it?

Anyway, have you made a backup of your seed somewhere? -- https://mycelium-support.zendesk.com/hc/en-us/articles/115003713712-How-do-I-restore-a-backup-

Tbh it was only 100$ that got wiped from my account when i pressed reload account. Not so worried about that. Just thought i should mention it.

My main concern is the coin that was sent to me i didn't receive....

If you need a pic of anything or any info to help I'll post it up

[AdolfinWolf]

Tbh it was only 100$ that got wiped from my account when i pressed reload account. Not so worried about that. Just thought i should mention it.

My main concern is the coin that was sent to me i didn't receive....

If you need a pic of anything or any info to help I'll post it up

Well, you still have access to your wallet right?

Make a backup now of your seed, and maybe try to restore it in another (safe!) environment, to see if it might be the application that's displaying something wrong?
--


https://coinsutra.com/mycelium-bitcoin-wallet/

My main concern is the coin that was sent to me i didn't receive....

Do you have a transaction ID of the coins that were supposedly sent to you? Where are these coins coming from? P2P Trade?

You mentioned in the OP that they already had 1,,, 3 confirmations, so i really doubt that they got doublespend?

(Also, "only 100$" implies that you had much more stored on your wallet? (In different adresses?) are these still showing up normal?)

(Maybe ask yourself what's different with the adress/tx as opposed to all the other adresses that are still in your wallet, with balance..?)

[soleysupremenick]

Tbh it was only 100$ that got wiped from my account when i pressed reload account. Not so worried about that. Just thought i should mention it.

My main concern is the coin that was sent to me i didn't receive....

If you need a pic of anything or any info to help I'll post it up

Well, you still have access to your wallet right? (Also, "only 100" implies that you had much more stored on your wallet? (In different adresses?) are these still showing up normal?)

(Maybe ask yourself what's different with the adress/tx as opposed to all the other adresses that are still in your wallet, with balance..?)

Make a backup now of your seed, and maybe try to restore it in another (safe!) environment, to see if it might be the application that's displaying something wrong?
-- https://coinsutra.com/mycelium-bitcoin-wallet/

My main concern is the coin that was sent to me i didn't receive....

Do you have a transaction ID of the coins that were supposedly sent to you? Where are these coins coming from? P2P Trade?

You mentioned in the OP that they already had 1,,, 3 confirmations, so i really doubt that they got doublespend?

Im new to btc so i don't exactly understand im sorry. I learn quickly tho.

In mycelium the wallet ID changes every transaction.

Yes was coming from P2P.

What info do you need to confirm?

And no there is no other coins stored on mycelium. It was only that 100 i had in there. And the coin im waiting for that i was just sent

[soleysupremenick]

19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU

Is my wallet id it was going to.

Do u need more info?

And the 2 previous that i mentioned had 1 and 3 confirmations but we're not complete after 3 days, I only mentioned those to let u know the full situation. The wallet id changes every time so it wasn't sent to the same wallet ID.

Make sense?

[AdolfinWolf]

19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU

Is my wallet id it was going to.

Do u need more info?
Make sense?

Not really, I'm kind of confused.

19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU received 7000$- 2BTC, not 100$? - https://blockchair.com/bitcoin/address/19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU

Just to be clear: Are you still waiting for the above coins to show up in your wallet?, if so, something is definitely wrong, as the txid has 50+ confirmations.

And the 2 previous that i mentioned had 1 and 3 confirmations but we're not complete after 3 days, I only mentioned those to let u know the full situation. The wallet id changes every time so it wasn't sent to the same wallet ID.

what do you mean by "Not complete", once a transaction has 1 confirmation, (depending on the size), it is usually often seen as "complete" or "validated", and should definitely show up in your wallet?

[soleysupremenick]

19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU

Is my wallet id it was going to.

Do u need more info?
Make sense?

Not really, I'm kind of confused.

19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU received 7000$- 2BTC, not 100$? - https://blockchair.com/bitcoin/address/19Zgw4ZDEQrMK77KYxokpvG99Gn6ZsixpU

Just to be clear: Are you still waiting for the above coins to show up in your wallet?, if so, something is definitely wrong, as the txid has 50+ confirmations.

And the 2 previous that i mentioned had 1 and 3 confirmations but we're not complete after 3 days, I only mentioned those to let u know the full situation. The wallet id changes every time so it wasn't sent to the same wallet ID.

what do you mean by "Not complete", once a transaction has 1 confirmation, (depending on the size), it is usually often seen as "complete" or "validated", and should definitely show up in your wallet?

Yes exactly that. I had 100 already in my wallet and im stilk waiting for that 7k with 50 confirmations.

When i pressed "reload account" it wiped out the 100 that was in my account. I thought it was a refresf button

I only mentioned those two previous transactions with 1 and 2 confirmations just incase u needed to know. Like i said I'm new to this.

[soleysupremenick]

Sorry what i meant by completed with those previous two is... In the mycelium app it has a circle next to the transactions, and the last two had the circles half full, while all the transactions prior to those two have completed circles.

I didn't mean to confuse you with that


https://coinsutra.com/wp-content/uploads/2016/12/MyCelium-Wallet-settings.png

See the circles...

[soleysupremenick]

Does this make sense? Or do I need to clarify anything?

My main concern is that 7k that i never got but has 50 confirmations.

Im just explaining the whole situation cuz I'm new to BTC and it's all a bit strange to me

[Lucius]

soleysupremenick, by what I found similar to your problem is that you maybe need to use option Rescan Account under accounts. Also there is some information that Mycelium is not perform full sync of used address every time.

Since you just update wallet, you should get your seed and import your wallet to Electrum maybe, but be careful with download and use only legit Electrum site.

https://github.com/mycelium-com/wallet-android/issues/142

https://bitcointalk.org/index.php?topic=1805088.0

[soleysupremenick]

soleysupremenick, by what I found similar to your problem is that you maybe need to use option Rescan Account under accounts. Also there is some information that Mycelium is not perform full sync of used address every time.

Since you just update wallet, you should get your seed and import your wallet to Electrum maybe, but be careful with download and use only legit Electrum site.

https://github.com/mycelium-com/wallet-android/issues/142

https://bitcointalk.org/index.php?topic=1805088.0

I had a buddy test send me $20 and i also Never got it and this was a new wallet ID(same account).

Is my account stuck/frozen ? For some reason?

When i press "reload account" could it take a few days to reload?

I also dont see "rescan account" anywhere... Im using Mycelium app...

[Lucius]

I had a buddy test send me $20 and i also Never got it and this was a new wallet ID(same account).
Is my account stuck/frozen ? For some reason?

I see you posted in Mycelium board also, so you may have noticed that other users have problems like you. Looks like there is a problem with Mycelium servers in combination with your internet or even mobile phone you use.

You should try to clear cache from your phone, then make soft reset of phone, and try also turn off/on your internet modem. Then try to update your wallet and see what's going to happen.

Your account is not frozen, but it is stuck because of bad app you use. Be sure to save your seed words before doing anything - if problem continue, then only way to access your BTC would be to import seed in some new wallet.

Mycelium shows zero balance - bug?

[Pmalek]

Mycelium often has connection or synchronisation issues. Just google 'Mycelium not Synchronising' or 'Mycelium cant update' and there are tons of users reporting different issues. Just import your seed phrase into the Electrum wallet like it was previously suggested and you should be fine.

[soleysupremenick]

I had a buddy test send me $20 and i also Never got it and this was a new wallet ID(same account).
Is my account stuck/frozen ? For some reason?

I see you posted in Mycelium board also, so you may have noticed that other users have problems like you. Looks like there is a problem with Mycelium servers in combination with your internet or even mobile phone you use.

You should try to clear cache from your phone, then make soft reset of phone, and try also turn off/on your internet modem. Then try to update your wallet and see what's going to happen.

Your account is not frozen, but it is stuck because of bad app you use. Be sure to save your seed words before doing anything - if problem continue, then only way to access your BTC would be to import seed in some new wallet.

Mycelium shows zero balance - bug?

Ok finally resolved.

Idk what the real problem was. But i highlighted the HD account and pressed the 3 circles in the top right corner to bring the drop down menu down and i pressed 'archive' and it instantly brought up my coins. All of them.

Thank you all for the help