pakojunior
Copper Member
Newbie
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Activity: 6
Merit: 0
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March 05, 2020, 12:07:55 AM |
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This was indeed a great promo,you should have this one again.
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490tl091n
Newbie
Offline
Activity: 11
Merit: 0
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March 05, 2020, 12:22:49 AM |
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wait, why does this look exactly same website as betcoin what is your relationship with betcoin.ag?
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PlayBetr (OP)
Copper Member
Full Member
Offline
Activity: 952
Merit: 184
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March 05, 2020, 01:06:27 AM |
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wait, why does this look exactly same website as betcoin what is your relationship with betcoin.ag?
We have the same software provider.
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PlayBetr (OP)
Copper Member
Full Member
Offline
Activity: 952
Merit: 184
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March 05, 2020, 01:06:54 AM |
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This was indeed a great promo,you should have this one again. Expect some more promos to roll out very soon.
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pakojunior
Copper Member
Newbie
Offline
Activity: 6
Merit: 0
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March 05, 2020, 02:00:02 AM |
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Great!
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panjul07
Legendary
Offline
Activity: 3598
Merit: 1367
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March 05, 2020, 03:00:42 AM |
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This was indeed a great promo,you should have this one again. Expect some more promos to roll out very soon. I just noticed about the casino leaderboard, is it something like wagering contest on the casino games? I cant see the prize on mobile browser, is there a fixed prizepool for this leaderboard? Since it is a daily leaderboard, so I wonder what the benefits for those players who are on top of the leaderboard.
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PlayBetr (OP)
Copper Member
Full Member
Offline
Activity: 952
Merit: 184
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March 05, 2020, 06:30:09 AM |
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This was indeed a great promo,you should have this one again. Expect some more promos to roll out very soon. I just noticed about the casino leaderboard, is it something like wagering contest on the casino games? I cant see the prize on mobile browser, is there a fixed prizepool for this leaderboard? Since it is a daily leaderboard, so I wonder what the benefits for those players who are on top of the leaderboard. We are working to separate sports from casino and then we will role out a series of promotions around the leaderboard. Also, coming soon the HALL OF FAME!
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domacin87
Newbie
Offline
Activity: 1
Merit: 1
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March 05, 2020, 05:48:34 PM |
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Just started playing with playbetr, they have good range of sports, limits are ok, maybe they can go higher. My first withdrawal took 8 hours but next one was fast. They seem legit
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PlayBetr (OP)
Copper Member
Full Member
Offline
Activity: 952
Merit: 184
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March 05, 2020, 09:03:25 PM |
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Just started playing with playbetr, they have good range of sports, limits are ok, maybe they can go higher. My first withdrawal took 8 hours but next one was fast. They seem legit
Hi, thanks for taking the time to provide your feedback. The first withdrawal we typically need to verify your account if it has not already been verified. After that all withdrawals will be very quick and you can always speak to live chat to expedite.
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490tl091n
Newbie
Offline
Activity: 11
Merit: 0
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March 06, 2020, 01:49:38 PM |
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just a feedback for you... i was going to deposit but your BTC QR codes seem not to work since my wallet is on my phone (electrum mobile) i only ever bother depositing with QR codes rather than manually typing addresses (and copy paste is not an option)
The QR codes generated on BetCoin work perfectly, and you say you use the same provider, so thats very strange. i tried it many times, and generated new btc deposit addresses - each time, electrum says unable to decode qr data.
i believe this is a site error not user error, as ive never experienced problems with any other site's qr codes
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shewadiwadi
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March 08, 2020, 01:42:40 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
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tranthidung
Legendary
Offline
Activity: 2394
Merit: 4222
Farewell o_e_l_e_o
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March 08, 2020, 01:57:58 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)?
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shewadiwadi
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March 08, 2020, 02:00:56 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)? All happened same day, yesterday.
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tranthidung
Legendary
Offline
Activity: 2394
Merit: 4222
Farewell o_e_l_e_o
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March 08, 2020, 02:03:28 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)? All happened same day, yesterday. Ok. Let's wait for their reply, from email or here. You are fine if you don't create multiple accounts, according to their Terms. 5.4 You are allowed to open only one Player Account on the Website, and Playbetr reserves the right to close all multiple Player Accounts that are open, under the same name or connected to the same person. If a person has opened multiple Player Accounts on the Website, Playbetr will have the right to take any action permitted under these Terms and Conditions, including that Playbetr may credit the first Player Account that the Player opened with Playbetr with the balances from the other Player Accounts that would have been closed. If Playbetr has reasonable grounds to believe that the Player has committed or attempted to commit any fraud, Playbetr reserves the right to cancel any transaction pertaining to it, without prejudice to any other action, or to terminate this Agreement.
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shewadiwadi
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March 08, 2020, 04:47:40 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)? All happened same day, yesterday. Stay away from this site. I could not get even an answer since 16 hours. Their live chat is full of bots and just copy paste same sentences instead of solving problem. I have experienced worst casino experience in my whole life.
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panjul07
Legendary
Offline
Activity: 3598
Merit: 1367
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March 08, 2020, 04:58:23 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)? All happened same day, yesterday. Stay away from this site. I could not get even an answer since 16 hours. Their live chat is full of bots and just copy paste same sentences instead of solving problem. I have experienced worst casino experience in my whole life. Waiting is indeed an annoying thing to do, but this is what you can do now. Probably the support is enjoying weekend holidays so the support is AFK and cant reply to and problem you try to tell. No need to be so worry IMO, be more patient and hope the support back to their work asap. I do believe that your problem wil be solved sooner or later.
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Bitcoin Marketing
Copper Member
Sr. Member
Offline
Activity: 475
Merit: 251
in BTC we trust
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March 08, 2020, 06:07:45 PM |
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wait, why does this look exactly same website as betcoin what is your relationship with betcoin.ag?
playbetr and betcoin are both B2C, based ( controlled and own ) by the same playgame platform provider. As for the BSV request - here is it https://www.igamingbsv.com/gambling/peergame/Good luck
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Bitcoin Casino -The #1 Crypto Casino games and bonuses source. Play and Enjoy Crypto games with BestBitcoinCasino
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shewadiwadi
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March 08, 2020, 11:58:07 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit? How long in between your deposit day and the day you played and lost your money (whole)? Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)? All happened same day, yesterday. Stay away from this site. I could not get even an answer since 16 hours. Their live chat is full of bots and just copy paste same sentences instead of solving problem. I have experienced worst casino experience in my whole life. I got only this message and I instantly replied. However customer support decide go off again and enjoy his holiday. I am waiting for 5 more hours and their live chat is completely useless. They talk like bots and lies to customers, like this: CS Steph is taking care of your bonus and we cannot hurry that process How hard can it be to credit a bonus? 5 hours? Or over 24 hours. Thats the time I have been waiting for... Again, I have worst experience with this casino in my entire life. "An online casino which do not have any workers at weekends." That's ironic...
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tyKiwanuka
Legendary
Offline
Activity: 1722
Merit: 1671
#birdgang
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March 09, 2020, 10:24:32 AM |
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How hard can it be to credit a bonus? 5 hours? Or over 24 hours. Thats the time I have been waiting for... I am normally not the one to defend bookmakers, but you should show some more gratitude. You should be happy, that you - what it looks like - still get the bonus, although you didn't follow the instructions. Don't try to make the bookmaker responsible for your mistakes and moan, when technically they owe you nothing. They are showing goodwill and this should be appreciated (more). While waiting for customer support to answer is always annoying, you and your issue are probably not the highest priority right now.
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.....wie die Zeit fliegt.....
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PlayBetr (OP)
Copper Member
Full Member
Offline
Activity: 952
Merit: 184
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March 10, 2020, 06:52:11 PM |
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I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015
We certainly apologize for the delay in adding the bonus to the system. The reason there was a delay is because a supervisor was needed to add the bonus and we do see that has been added. We receive a lot of bonus abuse and therefore all accounts must be reviewed in order for the bonus to be added. We certainly agree that your bonus should be added as fast as possible and we will ensure that all bonuses are added quickly. We have a host of promotions and bonuses coming and we can assure you that speed will be a top priority. We also do see that you did play after these statements and we are thankful you continued to do so. Thank you for your quality feedback.
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