SamaelDNM
Member
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Activity: 732
Merit: 18
New exchange generation
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April 25, 2020, 07:10:11 PM |
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No, as the exchange states when you press withdraw it can take upto 24 hours. Not specifically, 24 hours.
We use cold storage for all wallets, due to this transactions are generally batched - we actually care about security.
I understand, I think the security thing is very good, although the times are somewhat slow, but it is better to be safe When I am ready I will tell my experience about it
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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April 25, 2020, 07:18:35 PM |
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Perfect.
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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SamaelDNM
Member
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Activity: 732
Merit: 18
New exchange generation
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April 26, 2020, 01:09:28 AM |
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Perfect.
I just reviewed, my withdrawal has arrived, it takes 7 hours approx, something slow for which I am used to, what I would criticize is that if I am paying a fee of 0.0015 BTC for a withdrawal that takes 7 hours, I partially see too much expensive, since if I am paying a fee it is to be fast, I know you told me that it is for security and I understand it, but well this is up to the exchange, but it is my personal opinion about it and well I will take it into account for the next time I go to withdraw by btc that the withdrawal takes several hours, thanks for your response, I like the exchange, I hope and in the future, I withdraw it in btc be faster, I have withdrawn in another previous currency, and it is in a few minutes, it would also be good if you make an order, the page is updated without having to refresh it
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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April 26, 2020, 09:50:58 AM |
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No, it doesn’t take 7 hours - just in your instance it did. We use, cold storage I don’t think your getting what we are saying the majority of that time is awaiting for the balance to move from the cold wallet, to the hot wallet - the fee is irrelevant to the speed and that’s not a static fee either, it’s dynamic.
Good to see you using the exchange however.
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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pieter123
Newbie
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Activity: 11
Merit: 0
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April 27, 2020, 09:13:56 PM |
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Hello Jr. Member, My account is locked for months now, made support tickets but no reaction, communicated with Wheeler but looks like he can't do anything. What to do? Regards, Pieter
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bibijia2
Newbie
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Activity: 23
Merit: 0
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May 11, 2020, 03:49:37 PM |
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How long does it take for BTC to exit has been waiting for 2 days
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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May 11, 2020, 04:42:53 PM |
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How long does it take for BTC to exit has been waiting for 2 days
Generally 24 hours if not flagged, raise a ticket via the helpdesk https://altmarkets.freshdesk.com/support/home
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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May 11, 2020, 05:04:22 PM |
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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bibijia2
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Activity: 23
Merit: 0
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May 11, 2020, 06:31:40 PM |
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有标记 处理中 我只需要等待就行了是吧?
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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May 12, 2020, 05:58:23 PM |
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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bibijia2
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Activity: 23
Merit: 0
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May 12, 2020, 06:24:35 PM |
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我第一次提现BTC 2020-04-24 2天就到账了 为什么第2次已经等待第3天了 提交过工单了 但是没有任何结果 BTC提现还是在显示处理中
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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May 12, 2020, 08:44:10 PM |
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Raise a ticket as we mentioned no support given on forum.
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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bibijia2
Newbie
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Activity: 23
Merit: 0
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May 13, 2020, 10:07:18 AM |
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Raise a ticket as we mentioned no support given on forum.
Is my BTC cash withdrawal stuck? I need help! I have been waiting for 4 days, but I haven't arrived yet. What do I need to do? I'm not very good at English. Do you know what I'm talking about?
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Altmarkets (OP)
Jr. Member
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Activity: 259
Merit: 3
Altmarkets.io Exchange
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May 13, 2020, 10:44:38 AM |
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Raise a ticket and itll be checked over for you we dont provide support on a forum for security reasons.
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Altmarkets.io (https://www.altmarkets.io) - A Cryptocurrency Exchange Lower coin cap focused cryptocurrency exchange -
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bibijia2
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Activity: 23
Merit: 0
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May 13, 2020, 11:11:25 AM |
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Raise a ticket and itll be checked over for you we dont provide support on a forum for security reasons.
Okay, I submitted the work order at the exchange
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Bigpiggy01
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May 14, 2020, 03:25:19 PM |
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What is your current processing time for tickets?
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bibijia2
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Activity: 23
Merit: 0
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May 14, 2020, 05:16:06 PM |
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Raise a ticket and itll be checked over for you we dont provide support on a forum for security reasons.
Okay, I submitted the work order at the exchange I have submitted the work order for 3 days. How can I still not solve the BTC cash withdrawal problem?
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bibijia2
Newbie
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Activity: 23
Merit: 0
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May 15, 2020, 09:46:22 AM |
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Raise a ticket and itll be checked over for you we dont provide support on a forum for security reasons.
Okay, I submitted the work order at the exchange I have submitted the work order for 3 days. How can I still not solve the BTC cash withdrawal problem? Give you a few more days! Still no result! I can only choose to go to the internet police My Account 1978154203@qq.com https://altmarkets.io/You shouldn't post a trading account at the forum, it is dangerous to the account and doesn't solve the problem. Try again, send a direct message on the telegram and wait before reporting them. Thank you! I don't know how to use your chat tools. I'm trying. Maybe there's something wrong with the translation
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bibijia2
Newbie
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Activity: 23
Merit: 0
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May 15, 2020, 10:00:56 AM |
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Hello! Why didn't telegram speak to me? Discord won't let me in, either? You don't handle the work order that I submit screenshots in the exchange? Seven days passed
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mony68
Member
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Activity: 149
Merit: 10
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May 15, 2020, 01:16:58 PM |
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Bro, you are not alone in sorrow. This is a "nice" exchange. It looks like they have a standard situation. I withdrew from it twice. The first time I did not wait very long - about 2 days. I wrote everywhere: in support, in discord and so on. After that I was banned from discord. This time I waited two days, then wrote to support (I can’t write anywhere else). More than three days have passed, but there are no results. Support does not respond to tickets, there is not even a response from the robot about receiving a ticket. How much longer to wait, I do not know. The question arises: Does the exchange have BTC for withdrawal? Where is their cold wallet located on Mars? Waiting for when Elon Musk sends a rocket there? As I understand it, the topic is moderated by members of the exchange. So I took a screenshot just in case. PS: Withdraw BTC: Number - 25739;
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