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[julerz12]

I believe that this is not what the team expected to happen. But as usual, mistakes are going to happen despite being too careful. However, this will not be a big deal as long as it acknowledges and explains everything rather than just giving bland answers.

Yes. No one surely wants this issue to happen. This is actually the first time I've heard of duplicate withdrawals from a crypto-casino. I'm not sure if this has happened with other crypto-casinos before and how they've dealt with it, but as for EarnBet, I'm sure they will come up with a statement about it sooner or later.

Anyways, they have a new X (Twitter) giveaway/contest. 4 winners will receive $25 each.
If you're eager to participate on this one, head on to this X (Twitter) post: https://x.com/EarnBetCasino/status/2009558175196836079

[boltz]

Oh wait until you find out that using Exodus wallet to deposit on Sportsbet.io had a vulnerability that everytime I was using that wallet to deposit I was getting double the amount on my wallet. Their team worked with me for several months to actually find what was causing this issue on their side and eventually they solved it but there was a couple of times when I deposit 10$ and played 20$ because it was not my fault for this issues.

So yea , bugs like this exists and it's not on blockchain as that cannot happen. It's just the website processing deposit from different sources and sometimes some of them are bugged which can cause a lot of problems for a huge casino.

[maknyos]

Perhaps, this instance would be a wake-up call to the EarnBet team and whoever manages their customer support to hasten as well as somewhat personalize (not just a generic tone) their responses for future issues and concerns raised by their users.

I agree, not from the EarnBets core team. And I hope they are aware of the situation already, so they can find ways to improve it and show the community that they are working on providing the excellent service that gamblers are looking for.

I believe that this is not what the team expected to happen. But as usual, mistakes are going to happen despite being too careful. However, this will not be a big deal as long as it acknowledges and explains everything rather than just giving bland answers.

This can be an evaluation for them to better develop the services they provide, be it support or something else. Because people are definitely looking for fast service to process every complaint they submit.
But if the problem is big, then we also have to wait patiently, because usually they also have a special team to handle and learn more about what is the user's problem. And support also cannot decide before the team provides confirmation of any problems that users experience.

[Lakai01]

I believe that this is not what the team expected to happen. But as usual, mistakes are going to happen despite being too careful. However, this will not be a big deal as long as it acknowledges and explains everything rather than just giving bland answers.

Yes. No one surely wants this issue to happen. This is actually the first time I've heard of duplicate withdrawals from a crypto-casino. I'm not sure if this has happened with other crypto-casinos before [...]

Unfortunately, this happens more often than you might think, and it is very difficult for the companies affected to get back the excess funds they have paid out. They are dependent on the support of the customers who are affected.

I have never personally received double withdrawal amounts, but I have had deposits credited twice, even at very large casinos. Surprisingly, the support team wasn't really interested at the time and basically told me to be happy and play with the money. In my opinion, this is not a serious approach to the problem, but in the end, that's what I did.

[SilverCryptoBullet]

Oh wait until you find out that using Exodus wallet to deposit on Sportsbet.io had a vulnerability that everytime I was using that wallet to deposit I was getting double the amount on my wallet.

Exodus is not a recommended wallet to use, and you don't have to wait till having any personal practical issues with that wallet to feel it is a risky wallet.

There are enough reviews and reminders on Exodus wallet which are enough to keep you away from this wallet, and choose better wallets to use.
Exodus wallet is close source
https://walletscrutiny.com/?platform=allPlatforms&page=0&query-string=exodus

If you google searching Exodus wallet, you can find many problematic reports on it.

[gunhell16]

I believe that this is not what the team expected to happen. But as usual, mistakes are going to happen despite being too careful. However, this will not be a big deal as long as it acknowledges and explains everything rather than just giving bland answers.

Yes. No one surely wants this issue to happen. This is actually the first time I've heard of duplicate withdrawals from a crypto-casino. I'm not sure if this has happened with other crypto-casinos before [...]

Unfortunately, this happens more often than you might think, and it is very difficult for the companies affected to get back the excess funds they have paid out. They are dependent on the support of the customers who are affected.

I have never personally received double withdrawal amounts, but I have had deposits credited twice, even at very large casinos. Surprisingly, the support team wasn't really interested at the time and basically told me to be happy and play with the money. In my opinion, this is not a serious approach to the problem, but in the end, that's what I did.

Like the previous posters in this section, I have yet to read any articles or reports about 'double-send' withdrawals. As far as I know, casino platforms
are extremely cautious and calculated when it comes to these things.

After all, customer support always conducts a thorough investigation whenever a user raises a concern, right? They make sure everything is verified before taking action.

[Bitcoin_Arena]

Oh wait until you find out that using Exodus wallet to deposit on Sportsbet.io had a vulnerability that everytime I was using that wallet to deposit I was getting double the amount on my wallet. Their team worked with me for several months to actually find what was causing this issue on their side and eventually they solved it but there was a couple of times when I deposit 10$ and played 20$ because it was not my fault for this issues.

So yea , bugs like this exists and it's not on blockchain as that cannot happen. It's just the website processing deposit from different sources and sometimes some of them are bugged which can cause a lot of problems for a huge casino.

You are quite lucky that it was in your favor; now imagine it was the other way around. You try to deposit $100 but then have only $50 or $10 credited to your account. What a mess it would have been!

If you are still using Exodus Wallet. I recommend you start looking for a better alternative. Some users lost funds via that very wallet, and the team never bothered to explain how it happened, but it did happen.

[Bitinity]

How was about the double withdrawal issue guys? Have you managed to send it back to earnbet, any follow up from Earnbet after they told you that the issue has been resolved or they have told you guys (who get double amount) to keep it ? Just curious how much money sent to users due to this issue?

[Mahdirakib]

~snip~

We haven't heard back from the Earnbet team. Maybe they haven't faced a huge loss for this error. Still, they should have given an official statement about the issue. The Earnbet team is still trying to identify the actual reason of this issue. I just reached to the support team of EarnBet again and got this response from them.

[Lakai01]

Like the previous posters in this section, I have yet to read any articles or reports about 'double-send' withdrawals. As far as I know, casino platforms
are extremely cautious and calculated when it comes to these things.

Technically, I can only explain it this way:

Many casinos have an approval limit, above which withdrawals are usually automatically approved. This approval limit is very low, around $35–50. Due to an error, a withdrawal request of, for example, $30 may be immediately approved and the money paid out, but at the same time it may also be submitted to a responsible employee for review. If the employee approves the amount again, another payout is made.

I therefore do not believe that Earnbet is dealing with large sums of money that have been overpaid to customers. Nevertheless, such an error is of course annoying and unpleasant!

[Mahdirakib]

Update about the double withdrawal issue.

I have received an email from the Earnbet support two hours ago. It was a follow-up message after my last conversation with their support agent. And I have already returned the amount to Earnbet hot wallet address according to the instructions.



@wakier and @goodpunt, have you guys already returned the amount? If not, then reach out to their support team. Or simply send it back to their hot wallet address.

[Mahiyammahi]

So yea , bugs like this exists and it's not on blockchain as that cannot happen. It's just the website processing deposit from different sources and sometimes some of them are bugged which can cause a lot of problems for a huge casino.

Bugs are more often found on casino. That is why they have CS team. No casino is self sustained . That is why we could see there is a little delay sometimes a bit more delay on our deposits and withdraw. Some casino use 3rd party payment provider for their deposits, sometimes the problem usually happens to their payment provider ENDS.

unless casino is making any losses , Ig these types of tiny bugs will remain. If it's totally flawless system they they would not needed some technichian guy, support team guy to hire .

[goodpunt]

@goodpunt, have you guys already returned the amount? If not, then reach out to their support team. Or simply send it back to their hot wallet address.

Yes I received a similar email on Friday after I followed up and already returned the funds.
Support didn't even send me a confirmation mail after I emailed them the TX ID.... but anyway for me it's finished now.

[DPHOR]

How was about the double withdrawal issue guys? Have you managed to send it back to earnbet, any follow up from Earnbet after they told you that the issue has been resolved or they have told you guys (who get double amount) to keep it ? Just curious how much money sent to users due to this issue?

From above few people has already returned theirs to the earnbet.io hot wallet.
I believe others would do the same to return it to their hot wallet as well. This is one thing with bugs and also having trusted and reliable gamblers are also good because not all who would receive it and returned it back to the casino as they would see it as an opportunity to milk the gambling site.

[MusaMohamed]

From above few people has already returned theirs to the earnbet.io hot wallet.
I believe others would do the same to return it to their hot wallet as well. This is one thing with bugs and also having trusted and reliable gamblers are also good because not all who would receive it and returned it back to the casino as they would see it as an opportunity to milk the gambling site.

It's only true with good people who are users of Earnbet as it's right thing to do. It's the same with people in signature campaigns receive doubled payments from campaign managers by mistaken payment processing, returning theirs to the managers. However, as emphasized, it's only right thing to do with good people, but not all users are good people and there are hackers who are ready to make quick exploitation whenever they find chances.

Hopefully, Earnbet won't suffer big financial trouble after this accident and I wish them quick recovery from it, with as most fund return as possible from users, and the issue was already completely fixed.

[BlackBaron]

From above few people has already returned theirs to the earnbet.io hot wallet.
I believe others would do the same to return it to their hot wallet as well. This is one thing with bugs and also having trusted and reliable gamblers are also good because not all who would receive it and returned it back to the casino as they would see it as an opportunity to milk the gambling site.

It's only true with good people who are users of Earnbet as it's right thing to do. It's the same with people in signature campaigns receive doubled payments from campaign managers by mistaken payment processing, returning theirs to the managers. However, as emphasized, it's only right thing to do with good people, but not all users are good people and there are hackers who are ready to make quick exploitation whenever they find chances.

Hopefully, Earnbet won't suffer big financial trouble after this accident and I wish them quick recovery from it, with as most fund return as possible from users, and the issue was already completely fixed.

Certainly, people who return money after receiving double payments are very good people. I think casinos should also reward these people for their honesty, in whatever way they can.

However, I don't know if everyone does this, but it's clear that if many people receive it, not everyone can be as honest. On the other hand, I hope everyone who receives double payments returns the money. And I really appreciate honesty, because it's very difficult to find honest people these days.

[Eternad]

Certainly, people who return money after receiving double payments are very good people. I think casinos should also reward these people for their honesty, in whatever way they can.

However, I don't know if everyone does this, but it's clear that if many people receive it, not everyone can be as honest. On the other hand, I hope everyone who receives double payments returns the money. And I really appreciate honesty, because it's very difficult to find honest people these days.

It’s true since this casino doesn’t require KYC immediately which means many of this double spend receiver can discard their account and take the money.

Forum members is always honest especially high rank on this matter that shows how trusted a bitcointalk gambler compared to random gambler from social media.

I doubt many will return the double withdrawal if this happened to low rank account. Is there any report on how much earnbet lost on this error?

[virasog]

From above few people has already returned theirs to the earnbet.io hot wallet.
I believe others would do the same to return it to their hot wallet as well. This is one thing with bugs and also having trusted and reliable gamblers are also good because not all who would receive it and returned it back to the casino as they would see it as an opportunity to milk the gambling site.

It's only true with good people who are users of Earnbet as it's right thing to do. It's the same with people in signature campaigns receive doubled payments from campaign managers by mistaken payment processing, returning theirs to the managers. However, as emphasized, it's only right thing to do with good people, but not all users are good people and there are hackers who are ready to make quick exploitation whenever they find chances.

Hopefully, Earnbet won't suffer big financial trouble after this accident and I wish them quick recovery from it, with as most fund return as possible from users, and the issue was already completely fixed.

Well, those who have returned the money, they have posted it but that doesn't mean that all the gamblers are honest. Also, there will be many who won't return and of course, they won't come here and confess that they didn't return that extra amount  

By the way, as you mentioned that the signature campaign participants always return the extra amount, well it is not all of them are honest, but they know that if they do not return, they may get tagged. Usually, it is only the strict rules that make more people behave honestly, but I do agree that good people exist everywhere.

[snipie]

By the way, as you mentioned that the signature campaign participants always return the extra amount, well it is not all of them are honest, but they know that if they do not return, they may get tagged. Usually, it is only the strict rules that make more people behave honestly, but I do agree that good people exist everywhere.

I don't recall having this issue but one exchanges users said in a chat box once that he received money twice by errors. I don't know if he returned it or not but if he didn't do it and the amount is big then the service might be largely affected.
In general, it would be better to contact these users directly before tagging or banning anyone. Some of the users will not hesitate to return the money spontaneously, otherwise will wait for an email or a message and others will disappear.

[DPHOR]

From above few people has already returned theirs to the earnbet.io hot wallet.
I believe others would do the same to return it to their hot wallet as well. This is one thing with bugs and also having trusted and reliable gamblers are also good because not all who would receive it and returned it back to the casino as they would see it as an opportunity to milk the gambling site.

It's only true with good people who are users of Earnbet as it's right thing to do. It's the same with people in signature campaigns receive doubled payments from campaign managers by mistaken payment processing, returning theirs to the managers. However, as emphasized, it's only right thing to do with good people, but not all users are good people and there are hackers who are ready to make quick exploitation whenever they find chances.

Hopefully, Earnbet won't suffer big financial trouble after this accident and I wish them quick recovery from it, with as most fund return as possible from users, and the issue was already completely fixed.

Well, those who have returned the money, they have posted it but that doesn't mean that all the gamblers are honest. Also, there will be many who won't return and of course, they won't come here and confess that they didn't return that extra amount  

By the way, as you mentioned that the signature campaign participants always return the extra amount, well it is not all of them are honest, but they know that if they do not return, they may get tagged. Usually, it is only the strict rules that make more people behave honestly, but I do agree that good people exist everywhere.

Hey have that at the back of your mind that good people exist everywhere, so do not be total deceived about people say that there are no good out there. In fact, for those who are directly coming from this forum wouldn't in anyway soiled their reputation because that is what we uses to determines and checked honest people in forum. Except for those who are not from here or that has been using the gambling site and then losing money, this bug serves as a means to get whatever they had loose while gambling on this site and most people could like close their account and never to visit back the gambling site. But guess what?
If the amount withdrawn is large enough then the casino wouldn't reporting those funds to where they may decides to send it, the worse would be if they send it to exchange they reports those address and ceases their funds over there. I do not see any worry about, excepts those are peanuts to them and are willing to accept the blames upon themselves where they would pay cost of what they have lost.