Cloudbet not responding for my 330 BTC withdrawal

[Swofty]

Hello!

This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal! Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily Smiley so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings.

To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy.

But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you!

Albert

https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players

[mdayonliner]

Hello!

This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal! Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily Smiley so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings.

To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy.

But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you!

Albert

https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players

I really do not know the real story. It's hard for me to pick a side at the moment. But reading after the links it's assumable the OP really deposited the large amount of money and the case is very serious. I did not have any idea that people risk 129BTC in a betting site.This means gambling industry is really making big money and probably losing as well.

Let's assume you made 330BTC from your initial 129BTC then it's a lot of money for cloudbet too to return.

I am not justifying them but for a company when they are about to send this kind of big money, they need to ensure that they are not making any mistake. I hope this is what cloudbet is doing and if that is right then you will get your money. I really hope - this is the situation.

On the other side of the coin, if cloudbet starts becoming greedy and don't want to give your money and creating silly issues/excuses then you are in trouble. I am not sure if they are legally bound to give the money back to you. These betting sites/casinos have a lot of terms which they use to get away from a situation.

I will follow this topic to see where it ends. In the mean time I will wish you good luck.

Update: Just read this article in steemit. This is not looking good. They already have several accusations against them. Mistake can happen once or twice but not again and again.

Case of the player deposited 5 BTC

Cloudbet.com locked the player out of his account and demanded his personal identification documents for KYC (Know-Your-Customer) verification, and the player obliged. However, after giving the player the runaround, cloudbet.com used his American citizenship as the basis for confiscating his funds and closed the account.

The player after winning 3 BTC (over $20,000 value at the time)

Cloudbet's justification for their shady behaviour was that the player had opened multiple accounts which is against their Terms and Conditions. Apparently, this gives them the right to appropriate the player's winnings and deposit.

A user after winning 4.5 BTC

It is worth noting that the his US citizenship didn't stop cloudbet.com from keeping the 1 BTC - $3,400 - that he lost prior to depositing again. They triggered KYC only after the player won big and tried withdrawing his winnings. Thus, it is safe to assume that, had the player lost the second deposit he wouldn’t have been asked for verification.

I am having this feeling that cloudbet is creating another situation to keep your money. At this stage I am not sure however I guess you need to take legal action against them if that is possible so that the company can be seized by the authority. This can not guarantee your money back though. Again good luck.

[Lauda]

Just please give me my rightful winnings what I think are my rightful winnings . Thank you!

FTFY. Whether they are rightful or not nobody in this forum can know based off of this thread alone.

[TryNinja]

-snip-

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

[Bazinga442]

Just please give me my rightful winnings what I think are my rightful winnings . Thank you!

FTFY. Whether they are rightful or not nobody in this forum can know based off of this thread alone.

Did you read the evidence? You really are a piece of shit.

[Astargath]

Just please give me my rightful winnings what I think are my rightful winnings . Thank you!

FTFY. Whether they are rightful or not nobody in this forum can know based off of this thread alone.

Did you read the evidence? You really are a piece of shit.

There was no evidence presented here mate, just words, calm your tits scammer.

[mdayonliner]

-snip-

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

I read the 2nd link provided by the OP and found several cases of not paying big amounts. Every time they are creating excuses to pay the big amounts. Some times KYC, sometimes multiple accounts etc.

There was no evidence presented here mate, just words, calm your tits scammer.

Calm down mate. For sure you do not know who is right and who is wrong. Don't justify people and label them as scammer. This could be a real story and in that case we have no idea how is this guy feeling. Stop being rude to strangers.
I was wrong about Astargath

[Lauda]

-snip-

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

I read the 2nd link provided by the OP and found several cases of not paying big amounts. Every time they are creating excuses to pay the big amounts. Some times KYC, sometimes multiple accounts etc.

If a casino is really complicant, asking for KYC for insane amounts is nothing unusual. Many see this as a crypto laundering machine, and once they are unable to withdraw without KYC then they complain that the casino is a scam.

[mdayonliner]

If a casino is really complicant, asking for KYC for insane amounts is nothing unusual.

Yes they can. I read somewhere that they do not require KYC. In that case, they can not ask for it. If they have intentions to trick then they can do it easily. Who will verify that they are not telling the lies.

There are cases like this:

OP could have the valid KYC
= couldbet verify it using whichever tools they have and know that it's valid but they hide the truth

How are you going to justify this?

I would say this:
Can OP provide the tx of the deposit?
If he can then sure he deposited the money. And in that case cloudbet can just send the BTC back to that address. No verification no KYC needed.

[Lauda]

If a casino is really complicant, asking for KYC for insane amounts is nothing unusual.

Yes they can. I read somewhere that they do not require KYC. In that case, they can not ask for it.

Of course they can. e.g. Binance doesn't require KYC either (up to 2 BTC in their case), but try withdrawing 100 BTC day 1 and see whether that is possible.

OP could have the valid KYC
= couldbet verify it using whichever tools they have and know that it's valid but they hide the truth
How are you going to justify this?

Third party verifies KYC -> Cloudbet ruined.

[Astargath]

-snip-

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

I read the 2nd link provided by the OP and found several cases of not paying big amounts. Every time they are creating excuses to pay the big amounts. Some times KYC, sometimes multiple accounts etc.

There was no evidence presented here mate, just words, calm your tits scammer.

Calm down mate. For sure you do not know who is right and who is wrong. Don't justify people and label them as scammer. This could be a real story and in that case we have no idea how is this guy feeling. Stop being rude to strangers.

Now if you were reading before posting garbage you would have known that I called Bazinga a scammer, a guy who has 100 negative ratings, now go away.

[Bazinga442]

Just please give me my rightful winnings what I think are my rightful winnings . Thank you!

FTFY. Whether they are rightful or not nobody in this forum can know based off of this thread alone.

Did you read the evidence? You really are a piece of shit.

There was no evidence presented here mate, just words, calm your tits scammer.

Your mother is the scammer. Read the links the OP posted and show me how this is right?

[mdayonliner]

-snip-

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

I read the 2nd link provided by the OP and found several cases of not paying big amounts. Every time they are creating excuses to pay the big amounts. Some times KYC, sometimes multiple accounts etc.

There was no evidence presented here mate, just words, calm your tits scammer.

Calm down mate. For sure you do not know who is right and who is wrong. Don't justify people and label them as scammer. This could be a real story and in that case we have no idea how is this guy feeling. Stop being rude to strangers.

Now if you were reading before posting garbage you would have known that I called Bazinga a scammer, a guy who has 100 negative ratings, now go away.

Oh sorry mate. My bad. I take my words off. Please excuse me.

[Lauda]

-snip-
But if the terms says no KYC then asking for the KYC is not following the terms which is not right practice.

Any business can request you to verify yourself when money is involved with or without KYC in their terms. Is it something I agree? No, I despise KYC and AML but it is just the way that things are now.

True.
So how you are going to handle it?

I'm going to wait for Cloudbet to respond publicly here (hopefully) and then re-evaluate. Obviously if they ignore their accusation for a longer amount of time, then I'll tag them.
I've just noticed that they've received several tags already: https://bitcointalk.org/index.php?action=profile;u=154563

[Bazinga442]

If a casino is really complicant, asking for KYC for insane amounts is nothing unusual.

Yes they can. I read somewhere that they do not require KYC. In that case, they can not ask for it.

Of course they can. e.g. Binance doesn't require KYC either (up to 2 BTC in their case), but try withdrawing 100 BTC day 1 and see whether that is possible.

Not sure about Binance policy
Up to 2BTC without KYC?

In that case 100BTC is larger than 2BTC  
So they can ask for it  

But if the terms says no KYC then asking for the KYC is not following the terms which is not right practice.

OP could have the valid KYC
= couldbet verify it using whichever tools they have and know that it's valid but they hide the truth
How are you going to justify this?

Third party verifies KYC -> Cloudbet ruined.

True.

So how you are going to handle it?

Here are the facts, ignore the shit scammers are posting on here:
They accepted a deposit for 150 btc without KYC - I am guessing they still have it. The OP has to confirm this.
They asked for kyc and the OP sent them everything they requested for and more. What else can he do? Short of appearing in person?
He placed another bet from his balance on the super bowl and won again. What did cloudbet do? They canceled his winnings, AGAIN!
Why? For placing new bets. Never mind that they never asked him not to, while they're "investigating".
Cloudbet has been "investigating" for over a month now.
The account is closed with the funds frozen.

I am not surprised scammers on DT are supporting the casinos, Cloudbet and Fortunejack. They are paid to shill for them.

[mdayonliner]

-snip-
But if the terms says no KYC then asking for the KYC is not following the terms which is not right practice.

Any business can request you to verify yourself when money is involved with or without KYC in their terms. Is it something I agree? No, I despite KYC and AML but it is just the way that things are now.

Heads up.
We are victime of centralized system. I am glad that blochchain is evolving.

True.
So how you are going to handle it?

I'm going to wait for Cloudbet to respond publicly here (hopefully) and then re-evaluate. Obviously if they ignore their accusation for a longer amount of time, then I'll tag them.
I've just noticed that they've received several tags already: https://bitcointalk.org/index.php?action=profile;u=154563

Do we watch people keep losing their money? I understand that they are adult but think about this professionally represented, legally binded casinos stealing others money. How do we stop it?  

update:

I am not surprised scammers on DT are supporting the casinos, Cloudbet and Fortunejack. They are paid to shill for them.

Please don't bring the DT issue in this topic. Some guy has lost a lot of BTC mate. It's not about the forum, it's not about the DT support etc etc. Find a solution for the guy so that he gets the money back.

[Bazinga442]

update:

I am not surprised scammers on DT are supporting the casinos, Cloudbet and Fortunejack. They are paid to shill for them.

Please don't bring the DT issue in this topic. Some guy has lost a lot of BTC mate. It's not about the forum, it's not about the DT support etc etc. Find a solution for the guy so that he gets the money back.

I did not mean to. But I cannot help it when the so called DT(trusted member) is spouting incessant rubbish on something they clearly know nothing about. And we all know that naive users on here are usually swayed by such opinions as they are from DT.

[mdayonliner]

Just noticed a topic in the gambling Discussion board created by hilariousandco. The topic name used to be Bitcointalk's English Premier League Football Pool |£25 to join Pot @ £375 after looking at the 2nd post of the topic but now it says, Cloudbet's English Premier League Football Pool Discussion Thread. Is there any affiliation/endorsement with Cloudbet on that topic?

Archived: https://web.archive.org/web/20190205111219/https://bitcointalk.org/index.php?topic=4479837.0

In my opinion the actions from Cloudbet has doubt. Until they have anything to tell here we should be avoiding any kind of affiliation/endorsement for Cloudbet.

True.
So how you are going to handle it?

I'm going to wait for Cloudbet to respond publicly here (hopefully) and then re-evaluate. Obviously if they ignore their accusation for a longer amount of time, then I'll tag them.
I've just noticed that they've received several tags already: https://bitcointalk.org/index.php?action=profile;u=154563

Update:

So now this contest is sponsored by cloudbet, really?

So far this is the information I was able to grab but no confirmation yet.

Update:

Do you guys see this:

So now this contest is sponsored by cloudbet, really?
I think it's different and I send the entrance fee again do I have to ask it to be returned or how?

I didn't get any response, if it can't be returned it doesn't matter to me. I just want to know what your response is.

<snip>

That happened because I saw this: https://bitcointalk.org/index.php?topic=4863740.0
I think it's different from this one, and I want to participate in both but it turns out that it's the same Pool.

because at first the title of this thread is different, but after I see it again it has changed and both are the same.

Another topic titling Cloudbet: https://web.archive.org/web/20190205111156/https://bitcointalk.org/index.php?topic=4863740.0

I can not find any response yet on the topic.

[mdayonliner]

Do you have proof of your account balance?

This is the only thing OP needs to provide.

I really hope that OP sent the fund from a Legacy address so that he can sign a message too from the sent address if asked.

@game-protect: On the process, I would ask you to keep everything documented so that the community get a transparent scenario.   

[Rambotnic]

Hello Swofty,

Game Protect is the only online gambling consumer protection platform enforcing casino claims through legal channels.

Example: My experience with Game-Protect [Must Read]

You can of course ask gamblers or discuss with liars and nonsense posters on bitcointalk.

But if this will not lead to success, I highly recommend to start enforcing your claim through legal channels with the assistance of Game Protect.

Our lawyer is even willing to enforce your 330 BTC on a contingency fee basis and you have not to spend anything in advance. Only after your 330 BTC are collected, the law firm will reduce its percentage.

Do you have proof of your account balance?

Why your trust score saying different things... ?