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Author Topic: Cloudbet not responding for my 330 BTC withdrawal  (Read 4023 times)
Theb
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February 06, 2019, 06:14:58 PM
 #61

I had been patient enough. Its been a month and 4 days to be exact. And yes I will take 150 btc only and they cant take what is left. And we will just move on from there. I gave them a very nice fair deal. I hope they will just say OK and just end this issue. Im getting stressed from this. I won that coins on there website rightfully and I just want to get the winnings. I provided all the documents.
I don't think bargaining with them is a good idea for you, they might even use it against you saying that you really didn't win that amount. That 330 BTC shouldn't be negotiable, you won it and you deserve it, you even complied to there KYC request so it is on their end now.

Also I see that you know Ginali and his case as well, he posted an update on his scam accusation thread and by the looks of it they have made progress on his withdrawal request but he have not logged back in to his account so nothing yet is official. Also please edit your OP and provide the evidence there so no new readers will scroll to see them as it is really scattered.

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areyoudonuts1
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February 06, 2019, 09:30:16 PM
 #62

You should have luck with them now, they should address this good luck man.

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Swofty (OP)
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February 06, 2019, 11:52:25 PM
 #63

I bargain because I just want something to get. I really need my coins for my family. This solved the Ginalli case but not mine they even dont respond to mine on AskGamblers. I really need your help guys, please help me. This is a big money for me and this is for my family future.
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February 06, 2019, 11:54:37 PM
 #64

I bargain because I just want something to get. I really need my coins for my family. This solved the Ginalli case but not mine they even dont respond to mine on AskGamblers. I really need your help guys, please help me. This is a big money for me and this is for my family future.

Stop asking for help from all these scammers. They are just trying to scam you. Hire a lawyer who knows about this shit, not game-protect Huh  Good luck.

.
I  C  Λ  R  U  S
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[/ce
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February 07, 2019, 12:30:27 AM
 #65

I bargain because I just want something to get. I really need my coins for my family. This solved the Ginalli case but not mine they even dont respond to mine on AskGamblers. I really need your help guys, please help me. This is a big money for me and this is for my family future.
If you want to get something, submit your claim to Game Protect, we are specialised in enforcing online casino claims. Our law firm is willing to handle your case on a contingency fee basis and you do not have to pay anything in advance.

Alternatively, you can of course continue discussing with incompetent liars and nonsense shit posters and get nothing. It is not the first time that these brain washers successfully misleaded victims to not enforce its valid claims!

I also recommend to read this article Askgamblers complaints service
Swofty (OP)
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February 07, 2019, 05:24:43 AM
 #66

Why is Cloudbet not responding on my thread here and on AskGamblers? Ronnie come on please. Its been a month and 5 days to be exact. I sent emails no one is answering me. And on AskGamblers I was the one who complaint first then you solve the other guy Ginalli first to me? My patience is too long Ronnie and I waited too long already. Please just let me withdraw and be happy. And lets just move on after this. I really need my coins for my family future. Thank you

Albert
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February 07, 2019, 10:20:23 AM
 #67

Hi Swofty,

Apologies for getting to the thread late, I've been at a conference this week.

I have already responded to your complaint on Ask Gamblers, and to the DMs from one of the Twitter profiles that initially claimed ownership of the account.

Unfortunately I haven't received any updates on the investigation, but I will post here and on AG as soon as I receive any additional information.

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Please note, the 'CloudbetRonnie' account above is not affiliated with Cloudbet, and the imgur links posted that show conversations between 'support' and 'VIP Team Cloudbet' are either faked, or a scam attempt directed at OP from fake accounts. Please be very careful and do not respond to these messages with ANY private information.

Thanks,

Ronnie @ Cloudbet


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February 07, 2019, 10:59:11 AM
Last edit: February 07, 2019, 11:10:00 AM by Swofty
 #68

Hello Ronnie, thanks for responding. You know already that was my friend just helping me for my english purposes. I already told you too Ronnie on AskGamblers that I am the only owner of my account. I can be the only one who can access into it.

I understand that its the large amount. But I rightfully won that too. Its just unfair that I have given all the documents and you know that I am the only owner of that and everything. Still this is so long investigation.

I just hope it will be resolve soonest Ronnie, and I know you can do something about it. Please do something about it for me for the case Ronnie. And lets just move on and be happy. Please. Appreciate it.

If anything please update me on AskGamblers or here in my thread. Let it be soonest. Because its been so long already and its unfair that the other ones was solved and mine is not solved. Please do something about it Ronnie. Please this is for my family future. Thank you so much
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February 07, 2019, 11:43:24 AM
 #69

Hi Swofty,

Apologies for getting to the thread late, I've been at a conference this week.

I have already responded to your complaint on Ask Gamblers, and to the DMs from one of the Twitter profiles that initially claimed ownership of the account.

Unfortunately I haven't received any updates on the investigation, but I will post here and on AG as soon as I receive any additional information.

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Please note, the 'CloudbetRonnie' account above is not affiliated with Cloudbet, and the imgur links posted that show conversations between 'support' and 'VIP Team Cloudbet' are either faked, or a scam attempt directed at OP from fake accounts. Please be very careful and do not respond to these messages with ANY private information.

Thanks,

Ronnie @ Cloudbet

Can we ask what exactly you're investigating and how long the investigation will last for? You can not continually use the investigation as an excuse not to resolve this the issue now. What are these concerns you keep alluding to?
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February 07, 2019, 11:53:22 AM
 #70

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet


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Swofty (OP)
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February 07, 2019, 12:03:23 PM
Last edit: February 07, 2019, 12:29:45 PM by Swofty
 #71

Dont keep repeating this ownership thing investigation because you know that I am the only owner. Thank you. And please give me my rightful winnings. Its been so long already.

This is on AskGamblers. This is what I said:

I am the only owner of my account. There is no one that could withdrawal my account. Because if I withdrawal, there is an Two Step Code needed that only me know. And when I withdrawal there is an email verification sent to my email.

I cant understand what you are saying about conflicting ownership. Because like I said, I have given all my informations already to you. And it has been a month since I am waiting for this issue to be resolve. I hope you understand me. I need the coin for my family. And I won every bit of coins in your website fairly. I just need to get my rightful winnings and have fun playing again in your website. Thank you

Albert

I'm sorry that my friend is causing this confusion. He wasn't trying to take ownership but I had him talk so I didn't misunderstand English. He was telling me what was being said.

So he was just trying to help and since you mention him as a problem I have told him no more I will take my. Chances with English.

Albert

And you replied on AskGamblers:

Hi Swofty,

Thanks for the additional information. Our teams are still working through the investigation and will be in direct contact with you when a conclusion has been reached.

Thanks,

Ronnie @ Cloudbet

So yeah im sure you know already. Please stop repeating it. Because you know already and you replied on it. It was on AskGamblers if you forgot.


Just solve my case/issue and we will move on. And be happy. Do something about this Ronnie. Thank you
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February 07, 2019, 12:05:23 PM
 #72

Ronnie, it should be obvious that many will claim that they are me. Because it is 330 btc especially now its been posted here and on AskGamblers. I provided you with my documents already. And I already said that it is only me that can access my account. I got a 2FA on my account. Only me can open my account. And I am the only owner of my account. I always said that already. And you know it already.

Dont keep repeating this ownership thing investigation because you know that I am the only owner. Thank you. And please give me my rightful winnings. Its been so long already


What about a signed message? Are you able to sign a message from any of the deposit addresses?
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February 07, 2019, 12:17:17 PM
 #73

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Thank you for responding Ronnie. However, are withdrawals on cloudbet not 2FA enabled, and I am assuming the OP has to confirm any withdrawals/ownership via his registered email address?

Could an impostor possibly circumvent these security measures you've put in place to steal the funds? Are these not enough to prove ownership in addition to all the documents he has sent so far?

Was there any good reason to cancel his superbowl bet and close the account? I am sure you understand why the OP is stressed.

Pay the OP his money, this does not reflect well on you at all. If there are liquidity issues, you can resolve/negotiate this with him privately, instead of dragging out what many consider a bogus investigation further, and making him feel like he's done something wrong.
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February 07, 2019, 12:34:50 PM
 #74

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet
I give you a simple solutions. Let me know the risk of accepting it:

OP deposited several times.

1. If the sending address is same every-time then just send back the 330BTC to that address.
 
2. If the sending addresses are not same then ask OP to sign messages with few of these addresses. Randomly pick 4 to 5 address and ask him to sign those addresses.
If even he can sign 2 to 3 addresses that means those addresses are his. Ask OP to which address to send. Send back the 330BTC to that address.

PS: Here is always a chance for you (the cloudbet system) to create a false transaction with one of your address in the back office and claim that this was the deposit address and send the BTC back there for transparency.
To prevent this, we need OP to post the tx IDs here so that we exactly know his addresses. We already have the timing of his deposit history here: https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101

OP: Let us know if you know how to sign a message to prove ownership of a Bitcoin address.  

Archive: http://archive.is/RaBQT

update:
New archive: http://archive.is/3XvAt

Be happy be at peace. Looking forward to BTC at $1M
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February 07, 2019, 12:37:38 PM
 #75

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet
I give you a simple solutions. Let me know the risk of accepting it:

OP deposited several times.

1. If the sending address is same every-time then just send back the 330BTC to that address.
 
2. If the sending addresses are not same then ask OP to sign messages with few of these addresses. Randomly pick 4 to 5 address and ask him to sign those addresses.
If even he can sign 2 to 3 addresses that means those addresses are his. Ask OP to which address to send. Send back the 330BTC to that address.

PS: Here is always a chance for you (the cloudbet system) to create a false transaction with one of your address in the back office and claim that this was the deposit address and send the BTC back there for transparency.
To prevent this, we need OP to post the tx IDs here so that we exactly know his addresses. We already have the timing of his deposit history here: https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101

OP: Let us know if you know how to sign a message to prove ownership of a Bitcoin address.  

Archive: http://archive.is/RaBQT


And what happens if the funds were deposited from an exchange? I am not privy to this information, only the OP can say. Nonetheless, the 2fa and email confirmation is more than enough.
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February 07, 2019, 12:38:34 PM
 #76

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you
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February 07, 2019, 12:41:12 PM
Last edit: February 07, 2019, 01:10:06 PM by Bazinga442
 #77

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

And if he is willing to sign messages from from the deposit addresses, will this end the ownership investigations nonsense once and for all Ronnie? It is very sad that you're making players that trusted cloudbet.com jump through hoops and grovel to withdraw their funds.
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February 07, 2019, 12:42:22 PM
 #78

And what happens if the funds were deposited from an exchange? I am not privy to this information, only the OP can say. Nonetheless, the 2fa and email confirmation is more than enough.

OP can confirm it.

However if the theory of sending back the btc where it came from works then OP just needs to confirm which address he want the 330BTC back. Send that BTC back there.

PS: Anyone who deposit that much money should use their own wallet not an exchange or third-party wallet  which private key is not his own.


update:
I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

Awesome.


Update
Archived: http://archive.is/IUgCM

Be happy be at peace. Looking forward to BTC at $1M
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February 07, 2019, 01:00:50 PM
 #79

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Can you provide an evidence that when exactly were you being contacted by users claiming that specific account to be theirs? Is our system so obsolete and easy to be beaten up when users still have got 2fa as well as an email set in their account? Why did you cancel OP's bet he made on SuperBowl? What was the specific reason to do that and how can anyone else other than OP knew about that bet and the win when it was done in private? So there doesn't stand a chance of anyone else contacting you to claim ownership of that account at first place.

@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.

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February 07, 2019, 01:08:22 PM
 #80


@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.
I am not sure who brainwashed OP with this thought that posting tx or signing a message using the bitcoin address is very personal. OP needs to understand that blockchain is an open ledger. A transaction can easily be traced.

Signing the message and posting the tx addresses can give OP all the advantages of proving that he really is the real owner of that account and couldbet can not keep saying their BS. There will be no question left for his ownership after that.

Be happy be at peace. Looking forward to BTC at $1M
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