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Author Topic: Cloudbet not responding for my 330 BTC withdrawal  (Read 3144 times)
Bazinga442
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February 07, 2019, 12:17:17 PM
 #81

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Thank you for responding Ronnie. However, are withdrawals on cloudbet not 2FA enabled, and I am assuming the OP has to confirm any withdrawals/ownership via his registered email address?

Could an impostor possibly circumvent these security measures you've put in place to steal the funds? Are these not enough to prove ownership in addition to all the documents he has sent so far?

Was there any good reason to cancel his superbowl bet and close the account? I am sure you understand why the OP is stressed.

Pay the OP his money, this does not reflect well on you at all. If there are liquidity issues, you can resolve/negotiate this with him privately, instead of dragging out what many consider a bogus investigation further, and making him feel like he's done something wrong.
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mdayonliner
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February 07, 2019, 12:34:50 PM
 #82

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet
I give you a simple solutions. Let me know the risk of accepting it:

OP deposited several times.

1. If the sending address is same every-time then just send back the 330BTC to that address.
 
2. If the sending addresses are not same then ask OP to sign messages with few of these addresses. Randomly pick 4 to 5 address and ask him to sign those addresses.
If even he can sign 2 to 3 addresses that means those addresses are his. Ask OP to which address to send. Send back the 330BTC to that address.

PS: Here is always a chance for you (the cloudbet system) to create a false transaction with one of your address in the back office and claim that this was the deposit address and send the BTC back there for transparency.
To prevent this, we need OP to post the tx IDs here so that we exactly know his addresses. We already have the timing of his deposit history here: https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101

OP: Let us know if you know how to sign a message to prove ownership of a Bitcoin address.  

Archive: http://archive.is/RaBQT

update:
New archive: http://archive.is/3XvAt

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Bazinga442
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February 07, 2019, 12:37:38 PM
 #83

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet
I give you a simple solutions. Let me know the risk of accepting it:

OP deposited several times.

1. If the sending address is same every-time then just send back the 330BTC to that address.
 
2. If the sending addresses are not same then ask OP to sign messages with few of these addresses. Randomly pick 4 to 5 address and ask him to sign those addresses.
If even he can sign 2 to 3 addresses that means those addresses are his. Ask OP to which address to send. Send back the 330BTC to that address.

PS: Here is always a chance for you (the cloudbet system) to create a false transaction with one of your address in the back office and claim that this was the deposit address and send the BTC back there for transparency.
To prevent this, we need OP to post the tx IDs here so that we exactly know his addresses. We already have the timing of his deposit history here: https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101

OP: Let us know if you know how to sign a message to prove ownership of a Bitcoin address.  

Archive: http://archive.is/RaBQT


And what happens if the funds were deposited from an exchange? I am not privy to this information, only the OP can say. Nonetheless, the 2fa and email confirmation is more than enough.
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February 07, 2019, 12:38:34 PM
 #84

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you
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February 07, 2019, 12:41:12 PM
Last edit: February 07, 2019, 01:10:06 PM by Bazinga442
 #85

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

And if he is willing to sign messages from from the deposit addresses, will this end the ownership investigations nonsense once and for all Ronnie? It is very sad that you're making players that trusted cloudbet.com jump through hoops and grovel to withdraw their funds.
mdayonliner
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February 07, 2019, 12:42:22 PM
 #86

And what happens if the funds were deposited from an exchange? I am not privy to this information, only the OP can say. Nonetheless, the 2fa and email confirmation is more than enough.

OP can confirm it.

However if the theory of sending back the btc where it came from works then OP just needs to confirm which address he want the 330BTC back. Send that BTC back there.

PS: Anyone who deposit that much money should use their own wallet not an exchange or third-party wallet  which private key is not his own.


update:
I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

Awesome.


Update
Archived: http://archive.is/IUgCM

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February 07, 2019, 01:00:50 PM
 #87

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Can you provide an evidence that when exactly were you being contacted by users claiming that specific account to be theirs? Is our system so obsolete and easy to be beaten up when users still have got 2fa as well as an email set in their account? Why did you cancel OP's bet he made on SuperBowl? What was the specific reason to do that and how can anyone else other than OP knew about that bet and the win when it was done in private? So there doesn't stand a chance of anyone else contacting you to claim ownership of that account at first place.

@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.

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February 07, 2019, 01:08:22 PM
 #88


@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.
I am not sure who brainwashed OP with this thought that posting tx or signing a message using the bitcoin address is very personal. OP needs to understand that blockchain is an open ledger. A transaction can easily be traced.

Signing the message and posting the tx addresses can give OP all the advantages of proving that he really is the real owner of that account and couldbet can not keep saying their BS. There will be no question left for his ownership after that.

Absolute.
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February 07, 2019, 01:10:24 PM
 #89

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

You have to figure it out if you can sign a message from at least some of your deposits addresses
Bazinga442
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February 07, 2019, 01:13:32 PM
 #90


@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.
I am not sure who brainwashed OP with this thought that posting tx or signing a message using the bitcoin address is very personal. OP needs to understand that blockchain is an open ledger. A transaction can easily be traced.

Signing the message and posting the tx addresses can give OP all the advantages of proving that he really is the real owner of that account and couldbet can not keep saying their BS. There will be no question left for his ownership after that.

Not everybody wants their addresses and transactions published publicly on internet forums. Its not an issue of being brainwashed, its a matter of choice for whatever reasons and should be respected. Anyways, lets wait and see how Cloudbet responds.
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February 07, 2019, 01:19:17 PM
 #91

Not everybody wants their addresses and transactions published publicly on internet forums. Its not a matter of being brainwashed, its a matter of choice for whatever reasons and should be respected. Anyways, lets wait and see how Cloudbet responds.
It make sense. OP then can ask help from someone in the forum who is at-least  a member in this forum to create an investigation topic in the investigations board. He can then give him the TXs and signed message so that the other guy can post it on behalf of him.

I will be more than happy to create one topic for him to post those TXs and signed messages if he wants. Only the forum members who are at-least Member (rank) can see that topic.

Absolute.
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Bazinga442
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February 07, 2019, 01:23:55 PM
Last edit: February 07, 2019, 02:04:41 PM by Bazinga442
 #92

Not everybody wants their addresses and transactions published publicly on internet forums. Its not a matter of being brainwashed, its a matter of choice for whatever reasons and should be respected. Anyways, lets wait and see how Cloudbet responds.
It make sense. OP then can ask help from someone in the forum who is at-least  a member in this forum to create an investigation topic in the investigations board. He can then give him the TXs and signed message so that the other guy can post it on behalf of him.

I will be more than happy to create one topic for him to post those TXs and signed messages if he wants. Only the forum members who are at-least Member (rank) can see that topic.


Cloudbet has already acknowledged the OP both on here and on askgamblers.com. They don't deny the deposits were made. The deposits are not the issue here, the problem is with his withdrawal. So why do you want to open a separate investigation into whether the OP indeed made the deposits?

Cloudbets are asking for proof of ownership for the account, not for the deposit. Lets stay focused here. They have received every piece of document they requested. The account has 2fa enabled, and withdrawals need email confirmations, so what is the problem?
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February 07, 2019, 01:38:41 PM
 #93

Documents, 2FA, and Email Verification. ONLY ME can do that. And ONLY ME can know that. That is the only thing as a ownership would be needed I guess. I hope they will respond ASAP and not drag and delay this again. Because its been a month and 5 days to be exact of waiting. Im sure if its in you in my place or situation, you will be frustrated and stressed too. I had been patient enough. I just hope Ronnie will just end this and send me my funds. And lets move on and be happy. Because I sent all documents already. Thank you.

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February 07, 2019, 01:54:38 PM
Merited by mdayonliner (1)
 #94

Documents, 2FA, and Email Verification. ONLY ME can do that. And ONLY ME can know that. That is the only thing as a ownership would be needed I guess. I hope they will respond ASAP and not drag and delay this again. Because its been a month and 5 days to be exact of waiting. Im sure if its in you in my place or situation, you will be frustrated and stressed too. I had been patient enough. I just hope Ronnie will just end this and send me my funds. And lets move on and be happy. Because I sent all documents already. Thank you.

Albert

As I wrote a few times in the topic and I am writing again. As the email from cloudbet was fake, the same they can consider your information sent is fake.

Figure out how to sign a message from the deposit addresses. What wallet have you used? Blockchain.com? If yes take out your priv keys (i don't know if blockchain.com still supports signing a message from their platform), add them in a electrum wallet and sign a message.

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February 07, 2019, 01:58:16 PM
 #95

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.
How many of them have access to account?

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February 07, 2019, 01:59:21 PM
 #96

Like I said, I will wait for Cloudbet/Ronnie respond. If they needed that they would ask it. They would not wait for a month and 5 days to ask that. They will ask that right away if they need that. Only me can access my account since I got 2FA. Only me can withdraw since its needed a 2FA again. And only me can verify it on my email that I withdrawed. And I sent my documents. Thats how ownership should be right? and the owner is me. ONLY ME

Let them respond here. All of that ownership thing repeating always. And they even knew it already. As they replied on AskGamblers. I will wait there respond. And I hope its ASAP.

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February 07, 2019, 02:57:17 PM
 #97

I hope they will respond ASAP and not drag and delay this again.

they have many cases of scam accusation, I wonder what are the chances these cases end well.  in my opinion, this case should not have taken so many days to be solved... You have delivered a lot of documents, you have deposited a large amount of bitcoin and you have not cheated. so this case should not have taken so many days to be solved. If it were a real-life casino I do not think would have that problem. This is the problem of the crypto world: there is always some excuse for the casino not to pay, there is always somebody to cheats and to win and cause losses to casino

Can you provide an evidence that when exactly were you being contacted by users claiming that specific account to be theirs?

I also found it very strange this story


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February 07, 2019, 03:59:01 PM
 #98

Not everybody wants their addresses and transactions published publicly on internet forums. Its not a matter of being brainwashed, its a matter of choice for whatever reasons and should be respected. Anyways, lets wait and see how Cloudbet responds.
It make sense. OP then can ask help from someone in the forum who is at-least  a member in this forum to create an investigation topic in the investigations board. He can then give him the TXs and signed message so that the other guy can post it on behalf of him.

I will be more than happy to create one topic for him to post those TXs and signed messages if he wants. Only the forum members who are at-least Member (rank) can see that topic.


Cloudbet has already acknowledged the OP both on here and on askgamblers.com. They don't deny the deposits were made. The deposits are not the issue here, the problem is with his withdrawal. So why do you want to open a separate investigation into whether the OP indeed made the deposits?

Cloudbets are asking for proof of ownership for the account, not for the deposit. Lets stay focused here. They have received every piece of document they requested. The account has 2fa enabled, and withdrawals need email confirmations, so what is the problem?

Why OP shouldn't provide with a message signed from that exact deposit address and give tx IDs? What's stopping them? I understand the fact that they're rather interested in staying anonymous with their transactions, but then, they came here (on this so-called internet forum only) in order to take help and ask cloudbet by opening a scam accusation against them. We're not really investigating the interrogator himself, it's just that if they just show the tx and a signed message from the same address, it'll put cloudbet under the red light (which they already are, after their shady behavior).

Just out of curiosity, are you OP's personal assistant or hired lawyer?  Tongue Roll Eyes  Grin

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February 07, 2019, 04:22:52 PM
 #99

Just out of curiosity, are you OP's personal assistant or hired lawyer?  Tongue Roll Eyes  Grin

Feel free to direct this question to the OP.

Regarding signed messages. He does not have to because you asked him to, simple as that. What will it achieve? How does it help him? He has stated clearly above ^^^, that if Cloudbet should request it, and it resolves this matter once and for all, he will co-operate.
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February 07, 2019, 05:11:44 PM
 #100

Just out of curiosity, are you OP's personal assistant or hired lawyer?  Tongue Roll Eyes  Grin

Feel free to direct this question to the OP.

Nope, the way you reply already shows that you're an important part of OP in real life as you feel peeved away whenever I ask OP to show everyone their proof of deposit and trustworthiness on their issue.

Quote
Regarding signed messages. He does not have to because you asked him to, simple as that. What will it achieve? How does it help him? He has stated clearly above ^^^, that if Cloudbet should request it, and it resolves this matter once and for all, he will co-operate.

At least that signed message will prove his innocence and truth as well as help others by being stopped to play over there with such huge amounts as cloudbet used to be one of the most trustworthy sportsbetting sites where many players could trust to put their huge stack of coins. But after this gets confirmed and they are found guilty for real, who would be stupid enough to go and gamble there? It's not understandable here that why both the parties are playing crazy? At least one should pile up all the proofs, show them up and get this accusation come to a "Happy ending".

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