Cloudbet not responding for my 330 BTC withdrawal

[mdayonliner]

surprise Surprise! Another stall tactic and now they are supposedly putting the decision on someone else's hand so they can deny any wrongdoing when they keep all of his BTC.  Guess they couldn't resist that easy million dollars, no way are they just going to let you have it, sorry man, you have no chance.

OP was too good to them.
OP let me know if you need any assistance to learn to sign a Bitcoin address. Feel free to PM me if you need any assistance. If you have an Electrum wallet then it's really easy to sign a message.

Who? Give names.

Check my other thread: https://bitcointalk.org/index.php?topic=5108160.msg49672138#msg49672138

[Swofty]

I will do it. Just to end this whole thing. And I hope it will end this case.

[mdayonliner]

I will do it. Just to end this whole thing. And I hope it will end this case.

The case should be end once you get your money. Signing a bitcoin address is just a start.

[rdbase]

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.

So, after all these day you came to this conclusion that the OP needs to reach out to them? Ironic.

Can you sign an address which have over 330BTC in there so that we can believe that you are not out of fund?

I believe they can not sign a message with this amount of bitcoin because they dont have it or they do not know how to sign a message in the first place.
Just coming up with another excuse toward their customer to delay paying him once again.

[Lauda]

I will do it. Just to end this whole thing. And I hope it will end this case.

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Swofty from bitcointalk.
Cloudbet username:
Deposit address:
Date:
-----BEGIN SIGNATURE-----
address
generated signature
-----END BITCOIN SIGNED MESSAGE-----

[rdbase]

I find it strange they would say in their thread and in this one
"In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity."
When they have already paid this player up to 50btc before hand.
But builds a brick wall when needing to pay 3 times this amount.

[mdayonliner]

I believe they can not sign a message with this amount of bitcoin because they dont have it or they do not know how to sign a message in the first place.
Just coming up with another excuse toward their customer to delay paying him once again.

This must be a joke LOL

[rdbase]

I believe they can not sign a message with this amount of bitcoin because they dont have it or they do not know how to sign a message in the first place.
Just coming up with another excuse toward their customer to delay paying him once again.

This must be a joke LOL

You would be surprised. I asked another casino to do it several years ago and they did not know what I was talking about.
They are a casino and only interested in receiving funds and nothing else.

[mikeywith]

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.

i see no reason why should the community respect whoever that is decision , we also don't know for sure if whether you have already settled the issue with them and are certain about their decision that will be to your side, it's strange that they did not reach out to the player for any evidence, seems to me that they will only use the information provided by you ?

it's also strange that you are also licensed under E-Gambling Montenegro yet you decide to pass this issue to "Curaçao Egaming" , so why not  E-Gambling Montenegro or any other 3rd party for that matter?


another concern i have is that you never you mentioned anything about the player "cheating" whatsoever, so the main concern seems to be the suspected "fraudulent activity"  related to his initial deposit, why did this problem only took place when he tried to cash-out and not after the deposit? assuming the player have lost, would you still undergo such investigations? hmmm !

another strange thing is the player was able to withdraw 50 BTC on 31th dec but you rejected another deposit of 52BTC on the same day. you even accepted his previous withdrawal on the 30th of dec of 41btc , so what happened ? you ran out of coins?

i am not directly accusing you for anything YET, i am simply thinking out loud here, and you are not giving us any answers , i am not buying the excuse of you not answering simply because the investigation is still going on.

[Get-Paid.com]

Swofty,

They now turn your case to eCuracao Gaming - this is not justified.
Why don't you speak to Game Protect about this, just send GP a message and see what are your LEGAL options?

It doesn't cost anything to ask.

[marlboroza]

Please rest assured that we haven’t been ignoring the issue.

Can Cloudbet confirm this:

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

How many of them have access to account?

In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity.

I don't see anyone complaining that Cloudbet withholds their 330BTC except Albert. How's that possible?

Empty words

Empty words

More empty words

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

Why player has to reach Curacao Egaming to get his money?

Cloudbet have been serving customers honestly and reliably since 2013, and although player complaints do arise from time to time, we have always had a steadfast commitment to resolving them fairly and quickly. Sometimes however, thorough investigations are necessary to ensure that we can guarantee a safe and enjoyable gaming experience for all of our players.

This can sometimes take time, and we thank you for your patience and understanding.

Who are you trying to convince here Ronnie? Yourself or us? Players have to complain on random forums to get their money back. Recent example https://bitcointalk.org/index.php?topic=5105084.0 where Cloudbet tried to steal money from player under false excuse that player cheated in roulette.
After scam accusation all games mysteriously become legit and player got his money.

[marlboroza]

This is what cloudbet is telling concerned customers via chat:

Hold on now.

No one said anything about deposit:

As I have stated previously,there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

That is all they said.

Ronnie can you confirm that conversation is real and what kind of fraudulent behavior live support is talking about?

[Swofty]

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-29-2018
-----BEGIN SIGNATURE-----
14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr
H23rC9FVm3q7Yx4lhfJv+nrbckfLi7WATM7vc+p+mpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK+83A26hDPZzPgc=
-----END BITCOIN SIGNED MESSAGE-----

==============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq
H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85/2f/6z3pJLWdk/RdJPsS1aQkptmwA4=
-----END BITCOIN SIGNED MESSAGE-----

=============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q
H43+dHvnC3SMQ6W04tX7Fq6wDhxITDnCE+n3/2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY/vM=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS
ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL+lli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS+fN8=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1NzXeedajYzazbTcAy93eGd6QELqGFn1VF
H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi+v0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f/hM7rE=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

when i double check verify these on coinomi the spacing is very important. after each line... this is albert... username.. deposit address there is a space so double space. and after the date there is no spaces at all after it,
it is just very important to get this spacing right in order for you to verify. So this is what it looks like

https://imgur.com/a/qjqFRxb

https://imgur.com/a/rwftJ0Z

Here you go. SIGNED MESSAGE. By the way ONLY ME can do that.


Albert

[marlboroza]

~

I am getting this on all signed messages:

An error occured in the verification process.

Please sign message with today's date and keep it simple. Example:

"14.02.2019. this is Swofty".

1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU address matches this:

https://imgur.com/a/uq8IkzH

[Swofty]

The date i put is the date I sent the coin from them. I guess its right? I just followed Lauda format. So yeah. It works fine here.

You can see everything i posted already. The deposit address i used its there bottom of begin signature thats the address. Try to look the photo i uploaded. And you will know. Thats why i upload the photo so that you will know everything. And its easy and no error if you do it right.

I proved already. And dont tell me that other person can do that. You will not get an error if you do it right. I have done it many times now. Im done responding, Cloudbet's turn.


Albert

[marlboroza]

The date i put is the date I sent the coin from them. I guess its right? I just followed Lauda format. So yeah. It works fine here.

And no i cant sign message you are asking. You can see everything i posted already. The deposit address i used its there bottom of begin signature thats the address. Try to look the photo i uploaded. And you will know.

I proved already. And dont tell me that other person can do that. You will not get an error if you do it right. I have done it many times now. Im done responding, Cloudbet's turn.


Albert

Ups, my mistake. I wrongly copy/pasted signature and used wrong address.

All messages from address used to deposit to this address 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU are verified and matches this screenshot:

https://imgur.com/a/uq8IkzH

So, I believe this is proof of ownership.

[rdbase]

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.

So, after all these day you came to this conclusion that the OP needs to reach out to them? Ironic.

Can you sign an address which have over 330BTC in there so that we can believe that you are not out of fund?

I believe they can not sign a message with this amount of bitcoin because they dont have it or they do not know how to sign a message in the first place.
Just coming up with another excuse toward their customer to delay paying him once again.

Now swofty signed a message(s) and it was verified to be correct proving those are the btc addresses the bitcoin was sent from. It is cloudbets turn to respond to the customer with anything further so to pay out their legitimate winnings to them.
Unless they do not have those amount of bitcoin to pay them out which is a bad signal to other gamblers on their site.

[mikeywith]

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-29-2018
-----BEGIN SIGNATURE-----
14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr
H23rC9FVm3q7Yx4lhfJv+nrbckfLi7WATM7vc+p+mpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK+83A26hDPZzPgc=
-----END BITCOIN SIGNED MESSAGE-----

==============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq
H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85/2f/6z3pJLWdk/RdJPsS1aQkptmwA4=
-----END BITCOIN SIGNED MESSAGE-----

=============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q
H43+dHvnC3SMQ6W04tX7Fq6wDhxITDnCE+n3/2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY/vM=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS
ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL+lli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS+fN8=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1NzXeedajYzazbTcAy93eGd6QELqGFn1VF
H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi+v0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f/hM7rE=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

when i double check verify these on coinomi the spacing is very important. after each line... this is albert... username.. deposit address there is a space so double space. and after the date there is no spaces at all after it,
it is just very important to get this spacing right in order for you to verify. So this is what it looks like

https://imgur.com/a/qjqFRxb

https://imgur.com/a/rwftJ0Z

Here you go. SIGNED MESSAGE. By the way ONLY ME can do that.


Albert

quoted for reference, all signed messages are verified.

[Get-Paid.com]

Swofty,

They now turn your case to eCuracao Gaming - this is not justified.
Why don't you speak to Game Protect about this, just send GP a message and see what are your LEGAL options?

It doesn't cost anything to ask.

Go away

Why are you so much against using Game Protect?
Among all the haters here I used it and have an actual experience with it - the others just post negative trust to GP without any basis. I got paid from the law firm GP works with and can prove it as well.

This issue has been taking so long to resolve and Swofty doesn't realize Cloudbet is not going towards him but against him (i.e. involving the eCuracao Gaming is not going to help him get his 330 BTC).

This needs to be dealt with legally, and when you go against this advice - then you are causing Swofty to not do the right thing for him to get his winnings back.

If you have any other proper and logical solution to his problem - please suggest it?

[Lauda]

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-29-2018
-----BEGIN SIGNATURE-----
14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr
H23rC9FVm3q7Yx4lhfJv+nrbckfLi7WATM7vc+p+mpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK+83A26hDPZzPgc=
-----END BITCOIN SIGNED MESSAGE-----

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq
H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85/2f/6z3pJLWdk/RdJPsS1aQkptmwA4=
-----END BITCOIN SIGNED MESSAGE-----

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q
H43+dHvnC3SMQ6W04tX7Fq6wDhxITDnCE+n3/2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY/vM=
-----END BITCOIN SIGNED MESSAGE-----

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS
ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL+lli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS+fN8=
-----END BITCOIN SIGNED MESSAGE-----

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1NzXeedajYzazbTcAy93eGd6QELqGFn1VF
H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi+v0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f/hM7rE=
-----END BITCOIN SIGNED MESSAGE-----

All verified using latest Core. You are indeed the owner of all of those addresses.