It was safecoin, I found you have to add a personalized string to the miner command. The pool usually gives it to you. For safecoin it was safecoin, lol.
Ok I'm not mining safecoin but it is the same as zelcash same algo 144_5 I mine this past weeks ago and solve the issue by changing the right mining software and put a correct setup in the pool from awesomeminer.
Make sure the pool is correctly set and you choose only supported miner.
Try other pool listed from here they also have their own guide from the site here
https://miningpoolstats.stream/safecoin