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Author Topic: Bitbay.net 6.65 ETH doesn't send my payment... Bitbay has made my payment.  (Read 262 times)
gokhanata
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March 21, 2019, 01:52:37 PM
Last edit: March 25, 2019, 11:36:20 AM by gokhanata
 #1

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.
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alisafidel58
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March 21, 2019, 01:55:44 PM
 #2

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

I'm really sorry for your loss, but please next time be cautious when depositing your money into a website. Do research first if the website is trusted here in this forum or not, by that you will save yourself from a potential scam.

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March 21, 2019, 02:18:48 PM
Last edit: March 21, 2019, 10:48:59 PM by jhenfelipe
 #3

If they said that there was a technical problem, then you should receive your Eth after they fix it. However, even before that happens, another problem occured which was your account being blocked. Not sure if something else happened, but anyway,

If you contacted their support and didn't hear anything from them until now, try sending a message to their account here -> BitBay* - last active today. You can ask him to reply here in the thread as well to make your discussion public (it's for you to decide).

Idk if you're not aware, the site has been reported here many times too, you can check this one: Warning. Be very careful with bitbay Exchange!! - @OmegaStarScream provided more reference links there.


I think they are 2 different services... The one you mentioned is BitexBay and the one OP is accusing is BitBay.
Thanks for correcting me, I really was mistaken with the reference. Done changing it with the correct one.


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gokhanata
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March 21, 2019, 02:19:03 PM
 #4

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

I'm really sorry for your loss, but please next time be cautious when depositing your money into a website. Do research first if the website is trusted here in this forum or not, by that you will save yourself from a potential scam.

i took it before, but they didn't send my last withdraw, But now he stalled me and closed my account. They don't pay my money, I thought as a good site but were dishonest.
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March 21, 2019, 02:32:01 PM
 #5

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

I'm really sorry for your loss, but please next time be cautious when depositing your money into a website. Do research first if the website is trusted here in this forum or not, by that you will save yourself from a potential scam.

i took it before, but they didn't send my last withdraw, But now he stalled me and closed my account. They don't pay my money, I thought as a good site but were dishonest.

There is really some site that will give you some profit but afterward when you have trusted them and invest more that's where the scamming part takes place. Next time when putting money into a site make sure you do thorough research or ask and look here in this forum.

gokhanata
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March 21, 2019, 02:40:12 PM
 #6

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

I'm really sorry for your loss, but please next time be cautious when depositing your money into a website. Do research first if the website is trusted here in this forum or not, by that you will save yourself from a potential scam.

i took it before, but they didn't send my last withdraw, But now he stalled me and closed my account. They don't pay my money, I thought as a good site but were dishonest.

There is really some site that will give you some profit but afterward when you have trusted them and invest more that's where the scamming part takes place. Next time when putting money into a site make sure you do thorough research or ask and look here in this forum.

ok thanks
BitBay*
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March 21, 2019, 02:53:33 PM
 #7

@gokhanata

Today we sent you email with details as it was promised.

As we mentioned the nature of this matter makes it necessary to be discussed directly with the user. Please note that each case is individual and sharing data publicly is prohibited for us by the law, therefore we cannot display the facts here.

We would like to inform all users that no general issues reported and related to deposits and withdrawals on users’ BitBay accounts proves that it is an isolated case.

Join our affiliate program - https://bitbay.net/en/affiliate-program
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March 21, 2019, 03:13:57 PM
 #8

@gokhanata

Today we sent you email with details as it was promised.

As we mentioned the nature of this matter makes it necessary to be discussed directly with the user. Please note that each case is individual and sharing data publicly is prohibited for us by the law, therefore we cannot display the facts here.

We would like to inform all users that no general issues reported and related to deposits and withdrawals on users’ BitBay accounts proves that it is an isolated case.


You say it necessary to be discussed directly, so why the heck you blocked his account? Will you just say that the technical problem is something similar with the issue that makes you get red tagged?




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sujonali1819
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March 21, 2019, 03:56:11 PM
 #9

Bitbay already tagged by Coolcryptovator. And I have seen the reference  that where someone also create a scam accution  for getting  Account  deactivated. And here also one user complain about account deactivation. So it is prove that really the site deactive  user account without any reason.


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Bitcoin_Arena
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March 21, 2019, 04:40:23 PM
 #10

If they said that there was a technical problem, then you should receive your Eth after they fix it. However, even before that happens, another problem occured which was your account being blocked. Not sure if something else happened, but anyway,

If you contacted their support and didn't hear anything from them until now, try sending a message to their account here -> BitBay* - last active today. You can ask him to reply here in the thread as well to make your discussion public (it's for you to decide).

Idk if you're not aware, the site has been reported here many times too, you can check this one: BitexBay Is a scam Exchange - the OP provided more reference links there.
I think they are 2 different services... The one you mentioned is BitexBay and the one OP is accusing is BitBay.
However, this does not stop if from being scam too as they also already have an Open Scam Accusation

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March 21, 2019, 05:34:33 PM
 #11

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

It is unfortunate incident, haven your account deactivated without any solid explanation or cause of it deactivation is awkward. Hope they give full detail explanation to the cause of the account deactivation and be able to get your payment back. Not too long, issues regarding scam had been opened against them, hope they are able to fix their reputation this time.

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March 21, 2019, 09:17:28 PM
 #12

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.

It is unfortunate incident, haven your account deactivated without any solid explanation or cause of it deactivation is awkward. Hope they give full detail explanation to the cause of the account deactivation and be able to get your payment back. Not too long, issues regarding scam had been opened against them, hope they are able to fix their reputation this time.

They told me a ridiculous excuse. but still the same process is open and I see that users continue to take the same action but they are allowed to process and withdraw money. so it doesn't give me my money, and if it closes my account, it should also ban others. they are lying.
gokhanata
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March 22, 2019, 05:09:45 PM
 #13

@gokhanata

Today we sent you email with details as it was promised.

As we mentioned the nature of this matter makes it necessary to be discussed directly with the user. Please note that each case is individual and sharing data publicly is prohibited for us by the law, therefore we cannot display the facts here.

We would like to inform all users that no general issues reported and related to deposits and withdrawals on users’ BitBay accounts proves that it is an isolated case.


https://etherscan.io/address/0x90c72d9f8a299896b295b04813a9526c584fd7bc#tokentxns   

why do you allow this? You're a liar and a thief. I complain to you everywhere. you have to pay the money you stole from me. pay back what you stole from us first.
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March 22, 2019, 05:28:07 PM
 #14

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.
Telling that there was a technical problem is not a reason for you to call them scammer but, if your account was blocked by them, that should be a problem for them. First things first, before you trade on an exchange, be sure to check its review to see if they have a bad background or good.



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March 22, 2019, 05:37:44 PM
 #15

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.
Telling that there was a technical problem is not a reason for you to call them scammer but, if your account was blocked by them, that should be a problem for them. First things first, before you trade on an exchange, be sure to check its review to see if they have a bad background or good.

He did researches, as what I understand from his posts in this thread is that he did make other withdrawal previously which were done without problem and this case is about his last withdrawal. Surely, problem may occur at any exchanges. Even a trusted exchange may have some withdrawal problems, but trusted exchange will inform the users asap once there is a problem and will fix it asap.




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March 22, 2019, 06:56:37 PM
 #16

Two days ago I took 6.65 ETH but did not invest in my account and they stalled me by saying there was a technical problem. they blocked my account today. does no explanation. they've stalled me so far and now they've blocked my account. This site is dishonest.
Telling that there was a technical problem is not a reason for you to call them scammer but, if your account was blocked by them, that should be a problem for them. First things first, before you trade on an exchange, be sure to check its review to see if they have a bad background or good.

The answer I gave them above is an explanation. The process that they need to close my account is still allowing for others.
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March 22, 2019, 07:22:29 PM
 #17

What? Another accusations against Bitbay again? I'm sure they're going to throw the "The European Union’s Fourth Anti-Money Laundering Directive" excuses or you have send them fake KYC that's why they have suspended or closed your account. This is the second accusations in about a month as far as I know, so I don't know if traders are being treated fairly by your exchange.

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March 22, 2019, 07:39:07 PM
 #18

I could not find if anyone suggested OP to move it in the Scam accusations board. I would suggest OP to move it there to get more attention.

@gokhanata

Today we sent you email with details as it was promised.

As we mentioned the nature of this matter makes it necessary to be discussed directly with the user. Please note that each case is individual and sharing data publicly is prohibited for us by the law, therefore we cannot display the facts here.

We would like to inform all users that no general issues reported and related to deposits and withdrawals on users’ BitBay accounts proves that it is an isolated case.

Have you resolved the case yet? Since it's posted here, we are going to watch the case. I would suggest to solve it as quick as you can. I already see a tag however I am going to tag you too.

I will remove my tag once the case will be resolved. Sorry for any inconvenience. I hope you satisfy your customer and I remove the tag.

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March 22, 2019, 08:21:39 PM
 #19

Thread isn't belongs to Trading Discussion, please move it on Scam Accusation board from lower left.

There is another scam accusation against Bitbay, although I have tagged them but they are not friendly enough to solve any problem. Seems their intention just scam peoples. But bad luck is, peoples just come here after got scam. They are not bother to research before deposit.

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March 23, 2019, 10:43:29 AM
 #20

still not answering and not paying. they're not people who do their job right. dishonest.
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March 24, 2019, 02:18:53 PM
 #21

Wait for next week, they do not work in weekend. You will get back your ETH.

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March 25, 2019, 04:02:31 AM
 #22

Wait for next week, they do not work in weekend. You will get back your ETH.

LOL a exchange is a 24x7 service. What do you mean they don't work on weekends? Did you know that there are a lot of traders around the world that why's we call this "a market that never sleeps". Second, how did you know that the OP will get back his ETH? Are you connected to Bitbay? Or you just assumed everything?

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March 25, 2019, 07:26:03 AM
 #23

Wait for next week, they do not work in weekend. You will get back your ETH.
What the hell you are taking about. This isn't not first scam accusation against them. They just answer some typical reply on every accusation. An exchange should not wait for weekend. Their priority should serve to users. But they aren't friendly enough. Although I tagged them and also other DT tagged but their reactions isn't enough friendly. They really don't want to solve any issue. They are just scamming people's.

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March 25, 2019, 09:16:11 AM
 #24

Wait for next week, they do not work in weekend. You will get back your ETH.

It doesn't answer to me. This thief, I don't believe in payback.
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March 25, 2019, 10:51:28 AM
 #25

Wait for next week, they do not work in weekend. You will get back your ETH.

It doesn't answer to me. This thief, I don't believe in payback.
Did you just call me thief? I have never any problem with bitbay, withdrawals were always on time, same go to deposits, support always answer fast. I know that there is a lot of mess around bitbay, but to me they were always OK. Therefore I believe that you will get your ETH back. I just gave you a possible reason for a delay. No I don't work in/with Bitbay.

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March 25, 2019, 11:34:12 AM
 #26

bitbay has made my payment. thank you to all who helped.
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March 26, 2019, 11:38:24 AM
 #27

Yesterday the case was solved for the user after passing a thorough analysis. We apologize for the inconvenience of any party that might have been concerned about the situation, however, please keep in mind that every case has an individual background that can not be publicly shared because of the law and safety.

Join our affiliate program - https://bitbay.net/en/affiliate-program
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March 26, 2019, 04:17:32 PM
 #28

Yesterday the case was solved for the user after passing a thorough analysis. We apologize for the inconvenience of any party that might have been concerned about the situation, however, please keep in mind that every case has an individual background that can not be publicly shared because of the law and safety.

Ok, that is good to hear if the problem have been solved already. But can you at least give us some idea what the problem is? We don't need details, but at least just minimal point as to what the problem or what is your concern that you held his fund, again, this is not the first time you have this kind of accusations, so perhaps some explanation is a good thing so that your potential customers will not end up like this.

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April 13, 2019, 07:58:19 PM
 #29

bitbay has made my payment. thank you to all who helped.
Good to hear it. I will remove my tag now. Do you care to change the title of the topic from the current one to "Bitbay.net 6.65 ETH doesn't send my payment [Solved]" or something that will be easier for the visitors to understand the status of this accusation.


Good work BitBay*

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