exchange don't want to withdraw my bitcoins!

[Daniyar19]

Help me please! Exchange cryptaldash.com don't want to withdraw my bitcoins!
I bought coins cheap and sold them expensive. And now they're accusing me of using bots. They have been investigating since December 2018. Now they ignore me
https://exchange.cryptaldash.com
Amount Scammed: 1.48BTC
PM/Chat Logs:
https://i.postimg.cc/vBJwVX68/m1.jpg
https://i.postimg.cc/fL06DXqG/m2.jpg

[TheNewAnon135246]

You'll have to post a little more information before anyone can take a proper look at this. 2 screenshots of old emails don't prove anything.

[shasan]

Help me please! Exchange cryptaldash.com don't want to withdraw my bitcoins!
I bought coins cheap and sold them expensive. And now they're accusing me of using bots. They have been investigating since December 2018. Now they ignore me
https://exchange.cryptaldash.com
Amount Scammed: 1.48BTC
PM/Chat Logs:

Quoting the post to help Op to show the image properly without clicking on the mentioned link of these images. Note to op: you should give more info to proof it is scam.

[Daniyar19]

I'm wating 4 months. They don't answer by amail. Only online chat on website. And answer is later

[TheNewAnon135246]

Do you have screenshots of your deposits/withdrawals? Anyone can claim that they still haven't received their funds by showing 2 old emails.

[coin-investor]

Do they have an official thread or a telegram group, I have suspicious on exchanges that don't have an active thread here, or a telegram channel because you have no way of knowing about the history of that exchange, this thread will now become, a good resource about that exchange, it's up to the owner to come down here to defend his company.

[Daniyar19]

Do they have an official thread or a telegram group, I have suspicious on exchanges that don't have an active thread here, or a telegram channel because you have no way of knowing about the history of that exchange, this thread will now become, a good resource about that exchange, it's up to the owner to come down here to defend his company.

https://t.me/CryptalDash
I wrote in the telegram, but my posts removed

[Daniyar19]

Trade volume
https://i.postimg.cc/Gt4f8x93/21.png

https://i.postimg.cc/VkQhvMw1/22.png

my wallet
https://i.postimg.cc/zDQ6m6Py/b.jpg

[Lafu]

Trade volume




my wallet

Quoted to show the pictures !

[coin-investor]

Do they have an official thread or a telegram group, I have suspicious on exchanges that don't have an active thread here, or a telegram channel because you have no way of knowing about the history of that exchange, this thread will now become, a good resource about that exchange, it's up to the owner to come down here to defend his company.

https://t.me/CryptalDash
I wrote in the telegram, but my posts removed

have you alerted them that they are already posted in the scam section, they will fix your problem if they know that their reputation is in peril, if they ignored it then you have a valid accusation and people should now stay away from this exchange, this is one of the reasons why I never trust new exchange, because so many exchange scripts is being sold, even those scammers can run one.

[Daniyar19]

https://i.postimg.cc/3wHS95SG/cht.png

[Lafu]

[aioc]

Damn, they are the support, they should know everything that is happening within their territory, they are exposed now, I doubt if people will still use this kind of exchange very slow support and ignore some tickets, people should get out there before they become the next victim.

[Daniyar19]

https://i.postimg.cc/Jn4kGMLc/pn.jpg
Still pending

Support chat is offline since yesterday
https://i.postimg.cc/dVPnDkS2/sp.jpg

[Daniyar19]

https://i.postimg.cc/0QrgJqbD/Screenshot-20190407-004724.png
removed me from the telegram when I posted the entry about the delay of the output

[Lafu]

Still pending

Support chat is offline since yesterday

removed me from the telegram when I posted the entry about the delay of the output

[joniboini]

Seems like they're going to go full exit-scam mode at this point. Do you have ane screenshot of what you posted on their group before they banned you? Did they really ban you because you complain about your withdrawal or something else?

Their support looks really terrible, on top of that, saying that the team is busy so they can't process withdrawal is really unprofessional imo. Whatever happens, withdrawal & deposit must be processed asap even if they lack manpower.

[Daniyar19]

I did not take a screenshot of the question, but you can go to the telegram and see the chat history

[coin-investor]

They have over 16000 members in their channel and it seems they don't care of they have an existing scam report, they have been warned about this thread but they prefer to ignore it, i'm pretty sure you will not the only one who will have issue about their platform

this is from their telegram channel

Basically there are problems with order processing API (which is not released to the public). So these problems appears when exchange having loads of orders through the API and not via the main interface.

And this "channel" is not optimized which causes overload. So we are trying to fix it now.

[Daniyar19]

https://i.postimg.cc/Jhy2kT8n/h.jpg