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Author Topic: Bittrex locked me out  (Read 550 times)
jox (OP)
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April 25, 2019, 12:51:26 AM
 #1

I have had  the legacy account for years.
Bittrex locked me up about a week ago, so I made a successful ID verification, but I refused to make an extended KYC verification. They want a photo of my face along with the ID, but I disagree with it.
My argument is that they don't have my permission to own and keep my photo. From my point of view, it is a great risk to give them such a picture.
https://medium.com/@wilderko/how-does-kyc-aml-pose-a-serious-threat-to-your-privacy-and-should-not-be-used-at-all-88f7acd3f3b

I wanted to terminate account, but they always reply with asking for that photo.


So today they asking for our face photo with ID, and next time they will want maybe our DNA or other biometric identification. Who knows.
I don't understand how they can rob people in this way.

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April 25, 2019, 02:52:07 AM
 #2

I have had  the legacy account for years.
Bittrex locked me up about a week ago, so I made a successful ID verification, but I refused to make an extended KYC verification. They want a photo of my face along with the ID, but I disagree with it.
My argument is that they don't have my permission to own and keep my photo. From my point of view, it is a great risk to give them such a picture.
https://medium.com/@wilderko/how-does-kyc-aml-pose-a-serious-threat-to-your-privacy-and-should-not-be-used-at-all-88f7acd3f3b

I wanted to terminate account, but they always reply with asking for that photo.


So today they asking for our face photo with ID, and next time they will want maybe our DNA or other biometric identification. Who knows.
I don't understand how they can rob people in this way.



I think that this scenario was too exaggerating for all trader who've been doing trading fairly. This turned out inhumane as they hold the rules strictly, people got pressured for this matter of KYC which tend to possibly breached some of the personal information coming from every user. Being anonymous was no longer a practice now, and being with decentralized currency I don't really appreciate this kind of thing. Maybe for suggestions, there must be conditions to follow in order to be fair for each and every customers.
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April 25, 2019, 04:42:20 AM
 #3

Exchanges fear incoming regulations, thats why they require KYC now alltogether. Compare it to banks, you wont be able to open up a banking account without KYC. Its a step in the right direction in my opinion, the wild west mentality in this market scares any serious investor.

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April 25, 2019, 05:05:07 AM
 #4

this is a very difficult subject to discuss, because most exchanges ask their customers to make KYC when the owners of those same exchanges are anonymous. but in the case of bittrex, it makes sense to ask photo of your face along with the ID. because with this they confirm that your ID is your


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April 25, 2019, 06:15:24 AM
 #5

For crypto related online services this is their best alternative for you not showing up physically in their offices since KYCs from stock brokers require a similar approach when you are submitting proper documentation. Since exchanges could have users all around the world I think this is the best and only option for KYC. A selfie together with your ID shows proof that you are the real person behind the ID, because let's be real here just submitting an ID isn't enough to show that you are the real person using the account.
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April 25, 2019, 06:21:05 AM
 #6

They have to do that to continue operating.  The government will shut them down if they do not implement KYC.  Bittrex, I believe knows how cryptocurrency work and how their members love anonymity but their business day will be over if they do not meet the KYC rule set by the government. 

I too, had a legacy membership from bittrex and I feel the horror.  But I need to use the exchange so I abide by their rules. 

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April 25, 2019, 06:41:04 AM
 #7

When your money is held hostage, there's not much you can do. If you want the money back, you'll probably need to comply. That's what we get for trusting our money to these shady exchanges.

They have to do that to continue operating.  The government will shut them down if they do not implement KYC.

When it comes to depositing and withdrawing fiat, definitely. When it comes to crypto-to-crypto trading and accounts that don't deposit/withdraw fiat, that's not necessarily true. That's why even Americans can trade on Binance, Kraken, and others without giving up any ID documents (as long as fiat transfers aren't involved).

Even sites that do require ID don't necessarily require this selfie crap. I'm verified on Coinbase and never had to do that. I don't believe you need a selfie on Gemini either. These are just arbitrary requirements from Bittrex (or rather probably their 3rd party KYC provider). The law doesn't require it.

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April 25, 2019, 07:16:46 AM
 #8

It is not a new thing for local exchange users in my country. The biggest Indonesian bitcoin exchange asks the same thing for any users who want to use their service no matter how much we are going to trade then we should provide our photo holding the ID card. It was applied since few years ago IIRC and I believe it is not a big deal for most of us. It is due to government rules imho.

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April 25, 2019, 08:18:28 AM
 #9

When it comes to depositing and withdrawing fiat, definitely. When it comes to crypto-to-crypto trading and accounts that don't deposit/withdraw fiat, that's not necessarily true. That's why even Americans can trade on Binance, Kraken, and others without giving up any ID documents (as long as fiat transfers aren't involved).

Even sites that do require ID don't necessarily require this selfie crap. I'm verified on Coinbase and never had to do that. I don't believe you need a selfie on Gemini either. These are just arbitrary requirements from Bittrex (or rather probably their 3rd party KYC provider). The law doesn't require it.

You can even not comply with the KYC but you will have a limited fund transfer for a day/year.  As of the selfie holding your ID, it is just an extra layer of protection for the name holder, since identity theft is rampant in the internet.  It is to make sure that you are actually the one on the picture and the one using their platform.  Anyone can take its meaning the opposite way, but well, the thing is if we want to use their service, we need to comply with their rule.

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April 25, 2019, 08:34:07 AM
 #10

I have had  the legacy account for years.
Bittrex locked me up about a week ago, so I made a successful ID verification, but I refused to make an extended KYC verification. They want a photo of my face along with the ID, but I disagree with it.
My argument is that they don't have my permission to own and keep my photo. From my point of view, it is a great risk to give them such a picture.
https://medium.com/@wilderko/how-does-kyc-aml-pose-a-serious-threat-to-your-privacy-and-should-not-be-used-at-all-88f7acd3f3b

I wanted to terminate account, but they always reply with asking for that photo.


So today they asking for our face photo with ID, and next time they will want maybe our DNA or other biometric identification. Who knows.
I don't understand how they can rob people in this way.



I had been using Bittrex for a years and yet I never encounter any problem like yours have, I just only activate the 2FA but not submitting my personal information on which is the KYC. But I have a limited withdrawal in it for about 0.02BTC daily due to that I am not submitting my KYC to their platform.
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April 25, 2019, 09:17:00 AM
 #11

I had been using Bittrex for a years and yet I never encounter any problem like yours have, I just only activate the 2FA but not submitting my personal information on which is the KYC. But I have a limited withdrawal in it for about 0.02BTC daily due to that I am not submitting my KYC to their platform.

You can still use Bittrex without submitting any KYC? Last time I remember KYC is a must to use their exchange.

It is not a new thing for local exchange users in my country. The biggest Indonesian bitcoin exchange asks the same thing for any users who want to use their service no matter how much we are going to trade then we should provide our photo holding the ID card. It was applied since few years ago IIRC and I believe it is not a big deal for most of us. It is due to government rules imho.

It's actually a big deal for me if they're not regulated and don't have strong security protection for sensitive user data. Until this point, I don't really want to do any KYC at all in most sites. If I can avoid KYC I'd definitely avoid that, but if that's not possible I'd think again about the importance of such services. If there's an alternative, I'd probably use them instead.

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April 25, 2019, 09:19:53 AM
 #12

I have had  the legacy account for years.
Bittrex locked me up about a week ago, so I made a successful ID verification, but I refused to make an extended KYC verification. They want a photo of my face along with the ID, but I disagree with it.
My argument is that they don't have my permission to own and keep my photo. From my point of view, it is a great risk to give them such a picture.
https://medium.com/@wilderko/how-does-kyc-aml-pose-a-serious-threat-to-your-privacy-and-should-not-be-used-at-all-88f7acd3f3b

I wanted to terminate account, but they always reply with asking for that photo.
So today they asking for our face photo with ID, and next time they will want maybe our DNA or other biometric identification. Who knows.
I don't understand how they can rob people in this way.

That is very strange from Bittrex. You have a good limit of 10 BTC a day or maybe at least 2 BTC daily,,, I cannot remember... but you already have a good ID verification, why did they lock you out. What was your deposit and withdrawal history like? Maybe the amounts were very high? Do you have a second account which is forbidden?

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April 25, 2019, 09:20:35 AM
 #13

I got issues recently with my 2fa, I have lost my phone and tried to disable the 2fa authentication on exchanges that I used including Bittrex. In order for me to retrieve my account they have requested my identification card and took picture holding it with the current date. I now have manage to get my account back and no tokens were stolen. How is that method going to ruined my identity and am I still secured? The good thing is my account is not locked and I am able to trade again. It is the same with other exchanges, I think it is safe to say that we could use that somehow in future problems like mine.
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April 25, 2019, 09:30:47 AM
 #14

That's a basic requirement for KYC, I have done that and my account is now fully verified.
I know it's risky to submit our photo and our information but the fact that we are trading in an exchange which requires KYC, we can't do anything but to comply. I believe Bittrex has been a reputable exchange, so surely they will keep that information confidential, otherwise they might also be penalize.

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April 25, 2019, 09:30:49 AM
 #15

I hear it more and more, Thanks for the post.  It looks like they are tighten the rules and use there generic account investigation as the reason to force kyc. Feels like they going to force it to anyone sooner or later.

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April 25, 2019, 09:44:11 AM
 #16

I think this a routine thing that exchanges do lately. KYC is just a check on the identity of an account. It is really becoming a kind of frustration and making traders too choosy for an exchange to sign up with.
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April 25, 2019, 11:43:07 AM
 #17

I hear it more and more, Thanks for the post.  It looks like they are tighten the rules and use there generic account investigation as the reason to force kyc. Feels like they going to force it to anyone sooner or later.
Exchanges have to KYC their customers or will be forced to shut down or prohibit access for citizens of particluar countries or are taken to court. As an exchange provider you definitly dont want to get in trouble with institutions like SEC so times are over when Exchanges could do anything they wanted to do.

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April 25, 2019, 12:21:16 PM
 #18

I can assume your concern and it's a really big concern for our identity. But as long as I know most of the biggest crypto exchange sites want those documents. I think they should change it or need to harden their security.

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April 25, 2019, 12:51:54 PM
 #19

nowadays Bittrex is starting to get tight, they don't want to be careless people who can trade on their platforms, I think this is very good. this is also for the security of their platform.
mandating KYC is one of the best ways to start improving the registration system of traders in Bittrex.
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April 25, 2019, 01:22:57 PM
 #20

~snip
I don't understand how they can rob people in this way.


Why you are saying they rib people in this way? We all know that bittrex is one of the large crypto exchange in the world. I think they have more reputation and they don't try to rib people since as a large exchange. They just trying to maintain crypto regulation and want to provide high security for the trader.

Since they have already locked your account so you must pass the KYC verification to In motion your account again. Just skip KYC if you have little balance which you can consider Or if you have a high amount in the exchange then you should pass the KYC to save your balance IMO. Good luck dear!

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