Do not use Coinbase

[exchangestolemycoins]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

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[mk4]

Can you give us more information on what your issue was specifically? What issues did you have with logging in?

[Duzter]

In my view it is one of the leading service render in the crypto ecosystem. Issues arise with each and every cryptocurrency exchange, and the support team helps in rectifying the same, here also it might have got little delayed. Another thing with every support request we the users are supposed to close the ticket once the issue is sought, here Op has stated that the support ticket is closed with a generic response by the support team which seems contradicting.

[traderethereum]

I never use Coinbase since the first time I knew cryptocurrency, but I have an account in that site. It will be great if you can tell us the problem or the details you get with Coinbase so we can help you or give a solution.
Did you already contact them and asking for help?

[Bitinity]

Although I'm not coinbase user but I think they are still one of the most reputable availabe exchanges in this world. Support issue is a common thing imho, you need to be patient once you are facing an issue and waiting for support answer. Issues are solved first come first serve, so maybe you are in queue. What is your main issue though? Login? What kind of login issue?

[Haunebu]

I faced similar issues, but eventually got my issue resolved after several emails to their support team who did take their own sweet time to resolve it. Don't give up so easily op. You can also contact them via phone:

+1 888 908-7930 (US/Intl)
0808 168 4635 (UK)

Have patience.

[akram143]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

it is true then the previous investment that were made by me is not safe for but I am using it from a long period of time to get me wallet to be safe and if this was wrong then which is the best can you say anyone.

[CryptopreneurBrainboss]

Coinbase support not responding to you tickets or responding late doesn't mean they're fraudsters. The exchange is just too popular and the rate of recent newly registered customers and complains are just increasing rapidly. Maybe the first respond to the support ticket are just automated messages and maybe they close issue that aren't that important, issue that can be resolved by reading their FAQ so there'll be more room to solved other critical issues. You don't have to discourage people from using the exchange just because you had few set backs. I'm very sure coinbase won't went to destroy the reputation they have built for themselves over the years just for few bucks. I did use the exchange before and I must say it's far safer than most exchange in the crypto-ecosystem.

[The Cryptovator]

Not sure if OP is talking about coinbase wallet. I don't see any problem with it. If you chat with support bot then obviously it will give you generic reply with basic information. I have not face any problems so I have not bothered to use support. But wallet service is fine for me. Even they closed your account they are giving opportunity to withdraw your fund first. Without complete withdrawal your all coin they will not closed any account. Also I have not face any problems during login. It would be better if OP add more details, so we can see what kind of problems are you facing. And I have not use their exchange so I don't know about exchange support. Please try to describe more clearly.

[dothebeats]

Ahh, the classic Coinbase doing their thing again. Their service, for me, is actually quite good if you spare the few hiccups and delays their platform has from time to time. Their biggest boon would have to be their customer service responses as they take days or even weeks to have a human agent address your query, even for the simplest of things or the most urgent of matters. Move platform if you wanted to, but yeah, most exchanges have this as a major problem.

[Ipwich]

I can't seem to agree on one person only while I'm hearing good feed back from more people that this exchange is legit.
Can you expound your complain about this site on why you have given us warning not to use it?

[novaprime]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I only use the wallet of coinbase because this is one of the safest and most convenient wallet at this time. Each transaction is handled very quickly and the low cost is the main reason I believe in coinbase. In fact, coinbase has a great reputation in many countries and I have not encountered any problems when transfer. If you encounter problems that are difficult to solve, ask them for immediate support because they will never abandon you even a small mistake.

[Astvile]

Ive used coinbase one time but  i dont feel secure using this wallet for my bitcoins so i transfer to xapo,this past few years ive heard both good and bad news on coinbase.Maybe you just hit a bad time contacting the support just try it again and be calm

[Muzika]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

Coinbase is a well reputed exchange, if you are experiencing a bad quality of response from their support it is better if you will have a patience sending your concern, you were not only the users of coinbase therefore there were lots of issue they are encountering that they need to settle each day together yours. Maybe it is better if you open up your experience here and not influence people with just your bad experience.

[bill gator]

You should probably just go with the more generic "Do not use centralized exchanges." That is more catchy in my opinion, because we've seen the biggest exchanges disappear time and time again. In my opinion, your issue is one of the more innocent problems that exchanges are outputting. It sounds like you're just having trouble logging-in, which normally is caused by user-error, but they offer many options for recovery.

I've used Coinbase in the past, and I know a few reputable members that use it regularly. It doesn't send off any red-flags that would make it particularly worse than any other exchange, but I do agree with the general sentiment that you shouldn't be storing your coins there.

[wumBowo]

Coinbase already become a well-known exchanges/online wallet since early year adoption of bitcoin when you only have a 'few' option to store your wallet/address online.
I have ever used it back in the past, and i'm really satisfied. But i don't know if coinbase know has changed since i have never use it again

[carter34]

From the recent hype from people, I think coinbase is one of the most used exchanges. Op might have encountered a different problem that he doesn't really know how to handle it.

[monalia]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

You may share your problem with us. If there is any possibilities to educate you in login issues means we are happy to help you. But not sure why this big exchange does not reply with the customer service.
When there is investment fund on any exchanges are wallet you must keep it safe with 2FA and SMS auth if possible. Apart from that you may choose the wallet with the private key secured to keep it safe.

[enhu]

From the recent hype from people, I think coinbase is one of the most used exchanges. Op might have encountered a different problem that he doesn't really know how to handle it.

This is because most of the users who doesn't have the means to earn BTC are buying BTC and cryptocurrencies through coinbase, its just the best way to  buy coins and all other coins listed on coinbase thru the cards. I introduced my cousin to coinbase because he want to invest and its coinbase made it easy.

[el kaka22]

Yeah, coinbase support problems have been known for a while, thank god I am not living in a place they serve so I have no reason to use them.

If you search online on how bad their support is you will see that there were people with thousands of coins (the highest I have seen was someone with 34 thousand dollars) not getting any response from coinbase until he started a topic online and get attention and after he got that attention coinbase suddenly resolved their problems. That is why if you do not have like a big number of followers you have about two options in coinbase, either say goodbye to your money and think of it as lost money because coinbase works like that and really doesn't care about their customer service or you have to keep pestering them with tickets after tickets until they give out which many people do.