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theymos
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May 01, 2019, 10:55:35 PM
Merited by Cyrus (10), EFS (5), majestymage (5), chimk (2), mprep (1), Daniel91 (1), LoyceV (1)
 #1

FYI: The humans handling the new account recoveries system which was implemented late last year are a company that Cyrus created called Cryptios. alanst, 3dOOm, and Rizzrack -- the "mysterious newbies" who some people noticed -- are three of their employees. They've been doing a great job.

Although Cyrus created the company with bitcointalk.org in mind as their first customer, they are accepting additional customers. Their main specialization right now is high-security, social-engineering-proof customer support & community moderation.

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Cyrus
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May 01, 2019, 11:51:57 PM
 #2

Thank you theymos for the announcement and the kind words!

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May 02, 2019, 12:40:46 AM
 #3

Would you consider directing them to provide a (limited use) captcha link to someone who can provide similar information that would be required to reset their password (or perhaps needing to provide slightly less information).

The reason for this would be to allow someone who knows their password to access their account if they are having problems with the google captcha

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May 02, 2019, 01:23:53 AM
 #4

FYI: The humans handling the new account recoveries system which was implemented late last year are a company that Cyrus created called Cryptios. alanst, 3dOOm, and Rizzrack -- the "mysterious newbies" who some people noticed -- are three of their employees. They've been doing a great job.

Although Cyrus created the company with bitcointalk.org in mind as their first customer, they are accepting additional customers. Their main specialization right now is high-security, social-engineering-proof customer support & community moderation.

Thanks for clearing about the status of these newbies.

Thank you theymos for the announcement and the kind words!

Best of luck Cyrus for your new endeavour.

So in reality it was your team that was working for account recovery when we thought theymos is doing it manually  Smiley Smiley

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hacker1001101001
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May 02, 2019, 05:59:28 AM
 #5

That is a great news for many people who lost their accounts and want to recover it faster than before. A dedicated company for account recovery looks like an better approach for sure.

alanst, 3dOOm, and Rizzrack -- the "mysterious newbies" who some people noticed -- are three of their employees. They've been doing a great job.

Thank you for clearing this, I think Me and many more users here had doubts about that profiles regarding them being newbie and wearing avatars (also the profiles were created recently).

[BUG?]Theymos, can you solve the mystery? newbies with 2 merit watering avatar?
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May 02, 2019, 06:03:19 AM
 #6

It's awesome to the team on board, I did notice that account recoveries were no moving much faster and there are not some many people complaining in meta about how their accounts have taken many months without being recovered like they used to do about 6 months back.
Great job to Cyrus and Co.

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May 02, 2019, 08:12:27 AM
 #7

There is no way to deny that current account recovery system has erased so many concerns from users mind. I want to give thanks to cyrus and his team for helping community users by providing this system. Hope to see more creative updates on this forum in the near future.
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May 02, 2019, 09:25:13 AM
Merited by chimk (2), LoyceV (1), Coolcryptovator (1)
 #8

Hi everyone and thank you for your kind words! Sorry for not being able to tell you the real reason why we were wearing avatars, truth is, we didn’t realize it wasn’t a Copper membership “perk” until you guys did...

That being said, we’re happy to be part of this wonderfull community and, hopefully we’ll be able to help make it a bit better if possible.

P.S. Kudos to iasenko for his spot on detective work and to everyone else who “almost” nailed it Smiley keep up the good detective work, it's also helping us more than you know!
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May 02, 2019, 09:43:57 AM
Last edit: May 02, 2019, 10:46:24 AM by Last of the V8s
 #9

https://cryptios.com/clients/payment-area/
am on this page and can't click back on any of the links.
was looking to see if you take Grin for payment...

nice work, though, altogether!
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May 02, 2019, 09:53:49 AM
 #10

Thanks for clear another mysterious, they are doing great job by recovering account.
That being said, we’re happy to be part of this wonderfull community and, hopefully we’ll be able to help make it a bit better if possible.
Thanks buddy to help people's who are waiting from long time to recover their account. Glad to see that you are a part of account recovery team. You are doing best and hope it will be continue.

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hacker1001101001
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May 02, 2019, 09:57:26 AM
 #11

https://cryptios.com/clients/payment-area/
am on this page and can't click back on any of the links.

Same here.

I think the website is not updated fully yet. Also, there does not seems any social media profiles created until for the company.
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May 02, 2019, 10:31:28 AM
 #12

Our online presence is still a work in progress, that's the reason why the website isn't fully "functional" yet, however, it's a starting point and we're glad that the overall impact is a positive one Smiley
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May 02, 2019, 10:59:04 AM
Merited by Cyrus (2), LoyceV (1), 3dOOm (1), alanst (1)
 #13

@alanst @3dOOm
Sorry guys if I bothered you with those PMs asking for answers, it was a really puzzling for me when I first saw your accounts.
I knew that you are somehow related to Cyrus. Anyway you are doing great work so keep it up, I just love to be part of all this Smiley
Good luck to this project Smiley

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May 02, 2019, 11:07:38 AM
 #14

Well played man! It was really funny from our side to see everyone struggle with it, we were wondering if anyone would get to the bottom of it and you were the closest. To the moon!  Grin
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May 02, 2019, 02:40:30 PM
 #15

In fact, i found it a little bit weird that Theymos is manually working on accounts recovery without help. Nice to see Theymos hiring music-fans to do this heavy complicated task (accounts recovery) :  Smiley
We're music fans, some of us even producers and we'd love to exchange great tunes.

Am already recording information about the recovered profiles (except for newbies) according to SecLog data ;  All the Ownership-Changed and Restored accounts.
112 profiles have been recovered during the last 4 months.

Thank you Theymos for clearing this, I want also to give thanks to the team behind Cryptios.
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May 02, 2019, 03:08:10 PM
Merited by Halab (2), LoyceV (1), sncc (1)
 #16

We've replied to more than 2000 requests since the service was introduced in late December besides the 112 that were queued for recovery and are shown in the seclog. There are also hundreds of accounts that were locked in 2015 and 2017 that needed to be unlocked without having to go through reverting the email which are not being quantified in the seclog.

Huge thanks to Kavelj22 for gathering and archiving the "All the Ownership-Changed and Restored accounts" accounts. Would it help if I compiled a list with those accounts that were unlocked but are not shown in the seclog?
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May 02, 2019, 03:22:45 PM
 #17

Hi everyone and thank you for your kind words! Sorry for not being able to tell you the real reason why we were wearing avatars, truth is, we didn’t realize it wasn’t a Copper membership “perk” until you guys did...


Still, I am not clear if you are only the part of account recovery team only. I guess , we saw you moving threads also.

I will also like to quote one of the edited image by 3doom.

Here you go, you can thank me later.


"Whitelist" and "Nuke" are also not the perks of Copper Membership Smiley Smiley

.
Game that
pays for
Playing











A
blockchain
based game
Ask me anything
about the game
in Bitcointalk.











A game
that recognize
your ownership
Join the
exciting game
of splinterlands











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alanst
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May 02, 2019, 03:32:38 PM
 #18

We have a special sort of Copper membership apparently  Grin
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May 02, 2019, 04:04:22 PM
 #19

Hi guys, thank you all for the kind words, see you around, officially from now on  Grin

@alanst @3dOOm
Sorry guys if I bothered you with those PMs asking for answers, it was a really puzzling for me when I first saw your accounts.
I knew that you are somehow related to Cyrus. Anyway you are doing great work so keep it up, I just love to be part of all this Smiley
Good luck to this project Smiley

That's ok, the community needs this type of members like you Wink

Hi everyone and thank you for your kind words! Sorry for not being able to tell you the real reason why we were wearing avatars, truth is, we didn’t realize it wasn’t a Copper membership “perk” until you guys did...


Still, I am not clear if you are only the part of account recovery team only. I guess , we saw you moving threads also.

I will also like to quote one of the edited image by 3doom.

Here you go, you can thank me later.


"Whitelist" and "Nuke" are also not the perks of Copper Membership Smiley Smiley

Don't bother, it's just edited in Paint  Grin

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May 02, 2019, 06:29:57 PM
 #20

Nice to see some guys working and also take care of the forum !
Is definitely also a big support for theymos and Cyrus and the moderators !
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