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Author Topic: Beware when trading @ Kryptono - Stealing your identity?  (Read 164 times)
rodel caling
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May 05, 2019, 02:09:16 PM
 #21

Sorry mate sad for you that's why we need to learn well and investigate before putting  investment in any kind of exchange especially for those new exchange. for sure because of your effort and warning to the people nobody can attempt to create an account at kryptono.

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May 06, 2019, 05:16:04 AM
 #22

The other day I deposited on Kryptono and placed a trade, everything is working fine.
Yesterday as I about to log-in, I input my 2FA (correct and updated one) but it is not working. That didn't happen before but as I progress, I happen to find out that my account is LOCKED!

Follow this link below for reference :
https://kryptono.zendesk.com/hc/en-us/articles/360020056291-7-What-if-I-have-my-account-locked-due-to-trying-to-input-2FA-so-many-times-
https://kryptono.zendesk.com/hc/en-us/articles/360019911172-8-How-to-unlock-my-account-

What's great about this is that the update was made only 9 days ago and maybe that happens why my 2FA aren't working, because they want me to do KYC!

To recover my account, they want my identity, address, ID card, and etc. The worst idea ever is to lock your account because you miss on putting CORRECT 2FA code.

For those who want to trade on kryptono exchange, please be aware that this might also happen on you, again, I input the correct 2FA code but yet this happen. They want to steal your identity out of useless reasons. STAY AWAY!

Privacy is real important, so as your identity, don't let it get stolen.
It is possible that this people are carrying out some shady activities, this is why we have to be very careful before joining any platform and make sure we make a good research about the platform and not just join because of the goods thing we here that they are going to deliver, but you could still try carrying out the verification since you don't really have a choice right now and see what happens next, it's an advice though, you could make your own decision.


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GregH37
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May 06, 2019, 08:03:00 PM
 #23

I do not agree with you, any sensible company that protects the interest of his customers would do the same thing as they did, probably you were using code generated by another company on your authenticator thinking you were applying there, you inputted a wrong code several times, and the best would be for them to lock your account temporarily for security reason.

The ATM you use, if you put in bad code 5 times, what will happen? They will lock your account pending the time you lay complain or come for proper verification. What if it was a hacker that was trying to guess code to have access to your account ?

The best thing they would have done to unlock your account back to be sure it is still the rightful owner requesting for the account to be unlocked is to ask for KYC, so what is all the issue here ?
timmydakolo2
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May 06, 2019, 09:54:33 PM
 #24

The other day I deposited on Kryptono and placed a trade, everything is working fine.
Yesterday as I about to log-in, I input my 2FA (correct and updated one) but it is not working. That didn't happen before but as I progress, I happen to find out that my account is LOCKED!

Follow this link below for reference :
https://kryptono.zendesk.com/hc/en-us/articles/360020056291-7-What-if-I-have-my-account-locked-due-to-trying-to-input-2FA-so-many-times-
https://kryptono.zendesk.com/hc/en-us/articles/360019911172-8-How-to-unlock-my-account-

What's great about this is that the update was made only 9 days ago and maybe that happens why my 2FA aren't working, because they want me to do KYC!

To recover my account, they want my identity, address, ID card, and etc. The worst idea ever is to lock your account because you miss on putting CORRECT 2FA code.

For those who want to trade on kryptono exchange, please be aware that this might also happen on you, again, I input the correct 2FA code but yet this happen. They want to steal your identity out of useless reasons. STAY AWAY!

Privacy is real important, so as your identity, don't let it get stolen.
Definitely I don't welcome this idea of KYC on Exchangers any more they are now using users information for some bad stuff online. I definitely think there should be some regulations covering this Exchangers
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May 06, 2019, 10:50:50 PM
 #25

Thank you for this information. It's terrible. I never use little-known exchanges. After all, we are dealing with our money, so we must be careful.

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May 07, 2019, 06:30:39 AM
 #26

I hope that you are not losing big money in that exchange.
I think it's normal if the exchanges are asking about KYC because they are bond with the regulations and maybe that site needs you to complete the KYC.
Did you finally contact their staff to help you to solve the problem?
And if the only way for you to unlocked the account is by fills the KYC, then you need to do what they said, but that is only if you want to trade in that site.
I don’t know why many people keep complaining unnecessarily about this KYC issue, we already know that this requirement is what many of them are now imposing and you will never see a centralized exchange that would not request for one now, so instead of proving too stubborn to start having all these issue of locked account, we can just simply do the KYC or move to a decentralized exchange, after all, not many of them forced us to register with them, we are the one that willingly chose them, and the exchange he chose to use is even not a popular one for that matter, so he should deal with his challenge.
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May 09, 2019, 01:05:11 AM
 #27

I hope that you are not losing big money in that exchange.
I think it's normal if the exchanges are asking about KYC because they are bond with the regulations and maybe that site needs you to complete the KYC.
Did you finally contact their staff to help you to solve the problem?
And if the only way for you to unlocked the account is by fills the KYC, then you need to do what they said, but that is only if you want to trade in that site.
I don’t know why many people keep complaining unnecessarily about this KYC issue, we already know that this requirement is what many of them are now imposing and you will never see a centralized exchange that would not request for one now, so instead of proving too stubborn to start having all these issue of locked account, we can just simply do the KYC or move to a decentralized exchange, after all, not many of them forced us to register with them, we are the one that willingly chose them, and the exchange he chose to use is even not a popular one for that matter, so he should deal with his challenge.

Yeah you are right, it's my fault in the first place to use the exchange. And No I did not enter other 2FA code, maybe they are trying how their new rule takes place, like beta, every company did that. As of doing KYC, they didnt even have a list of Identification that is valid per country, at once they requested me identifications like as of European countries  Grin
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May 09, 2019, 03:19:32 PM
 #28

we should indeed be careful with this, the OP is very good to disseminate this news, this can be a signpost to be careful for traders if you want to trade on the exchanger.
even though we cannot directly accuse them of not being good, because maybe their KYC is in the verification process.

 
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May 09, 2019, 03:31:12 PM
 #29

This might not be the most pleasant of ways to ask for KYC as they made you feel as if you were trap on something but you should be happy that they are asking for KYC, it only means that they are following the the requirements of the law. If they are legally operating and is a registered company then asking for a KYC is one of the given requirements for their exchange. You won't see any stock or foreign exchange broker having an "anonymous" feature because all of them are running under the government legally.

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