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Author Topic: Coinbet??  (Read 5914 times)
CoinBet
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March 18, 2014, 06:18:44 PM
 #61

And who's fault is that to not keep track of your bets? This is rollover 101 we are talking about. Call them and ask them for a printout or something and from now on keep track of your bets. Every book is different and u need to understand this, it's upto u to keep track if that is your only option. Talk to these guys they are very friendly from what I have dealt with them, im sure they will help u out.

To add to this, we will be reintroducing all the automatic counters to the transactions page as we move forward, but we don't want to create conflicts with other areas we are upgrading and rolling out at the moment, or run into any false count problems, so as I pointed out in the sportsbook thread, we have to test everything, and make sure all the pieces "fit" with the other pieces, then roll out the features and options one at a time.

This upgrade has been a HUGE undertaking, and we wish it was as simple as flipping a switch, but we are doing this to improve the overall experience and functionality of our casino. While it can be a pain in the ass at times during the process, we are confident our players will appreciate all the improvements as they come together.

As always, our support team is here to answer questions, clarify anything as needed, or help with any issues - support@coinbet.cc

Inkvor
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March 18, 2014, 08:14:56 PM
Last edit: March 19, 2014, 06:58:19 AM by Inkvor
 #62

So i have 20k on coinbet and the site has been down for over 12 hrs.  What is going on? I'm a little nervous here and would appreciate some reassurance. Anyone else?

Have you got your withdraw ? they keep saying i have not meet the rollover requirement and fail paying me  Angry
so meet the rollover. Add it up yourself if u have to
 

theres no history on bet , but i know about how much i wager it should more than the requirement .
And who's fault is that to not keep track of your bets? This is rollover 101 we are talking about. Call them and ask them for a printout or something and from now on keep track of your bets. Every book is different and u need to understand this, it's upto u to keep track if that is your only option. Talk to these guys they are very friendly from what I have dealt with them, im sure they will help u out.

Why are you so agressive ? i am a custormer i deposit and play and i cant withdraw now who fault ?
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March 18, 2014, 08:16:37 PM
 #63

And by the way whatever i asked from the support are not replied . i try to solve this nice and you make it like my fault
CoinBet
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March 18, 2014, 08:23:04 PM
 #64

And by the way whatever i asked from the support are not replied . i try to solve this nice and you make it like my fault

Yes, you have been replied to several times, but you keep emailing over and over again with the same question.

Why are you so agressive ? i am a custormer i deposit and play and i cant withdraw now who fault ? my fault to belive in this sports book which is not to be trusted ?

Who is at fault? Well, not sure how to apply any fault in this situation, but you have not met your rollover requirement, which has been pointed out to you multiple times now. Once you meet it, you are free to withdrawal all your bonus funds if you want. As Legions36 pointed out, you are free to keep record of your transactions yourself, until we bring the automatic rollover counter back online (it's currently being integrated with our new platform at the moment). Your inability and refusal to do something does not mean we are "not to be trusted", as you put it.

It's also worth pointing out that your negative comments in this thread (especially saying we are not to be trusted) are in direct violation of our terms and conditions and can get your account terminated, so you might want to ease up on the negative comments and false accusations. I'd also recommend reading through the terms and conditions posted on our site. This is something you should do with every casino you play it. They typically contain very important information that you should be aware of.


Legions36
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March 18, 2014, 10:07:24 PM
 #65

So i have 20k on coinbet and the site has been down for over 12 hrs.  What is going on? I'm a little nervous here and would appreciate some reassurance. Anyone else?

Have you got your withdraw ? they keep saying i have not meet the rollover requirement and fail paying me  Angry
so meet the rollover. Add it up yourself if u have to
 

theres no history on bet , but i know about how much i wager it should more than the requirement .
And who's fault is that to not keep track of your bets? This is rollover 101 we are talking about. Call them and ask them for a printout or something and from now on keep track of your bets. Every book is different and u need to understand this, it's upto u to keep track if that is your only option. Talk to these guys they are very friendly from what I have dealt with them, im sure they will help u out.

Why are you so agressive ? i am a custormer i deposit and play and i cant withdraw now who fault ? my fault to belive in this sports book which is not to be trusted ?
I don't feel I'm being aggressive I'm just going through the basics that u need to know or deal with when u take a rollover. I'm on your side but I'm also telling u what u should do, u should also know that they just upgraded there system like the rep just said, patience is key and I have also had a few issues with the upgrade but I also know the new stuff they have. The rep also said u need more to rollover, which u don't even know for sure how much u have bet yet. Hopefully u get this all worked out.
CoinBet
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March 18, 2014, 11:48:03 PM
 #66

Why are you so agressive ? i am a custormer i deposit and play and i cant withdraw now who fault ? my fault to belive in this sports book which is not to be trusted ?
I don't feel I'm being aggressive I'm just going through the basics that u need to know or deal with when u take a rollover. I'm on your side but I'm also telling u what u should do, u should also know that they just upgraded there system like the rep just said, patience is key and I have also had a few issues with the upgrade but I also know the new stuff they have. The rep also said u need more to rollover, which u don't even know for sure how much u have bet yet. Hopefully u get this all worked out.

Just to clarify, we did send him his history up to that point when he asked yesterday. I don't want anyone thinking we ignored his request or told him it's on him to keep track or anything like that. We just would prefer to not have to send him a spreadsheet of his transactions every day. Hopefully he can keep track from that point on, until the rollover counter is added back into the new platform.


phinzphan
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March 19, 2014, 04:38:48 PM
 #67

anyone  still have bets pending form yesterday? I have some Champions League soccer and some tennis ungraded.
CoinBet
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March 19, 2014, 05:14:24 PM
 #68

anyone  still have bets pending form yesterday? I have some Champions League soccer and some tennis ungraded.

Please send an email to support@coinbet.cc with your list and we will see what the hold up is, if it's a data feed issue or what, and rectify it immediately. Thanks!

Legions36
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March 19, 2014, 06:00:47 PM
 #69

Why are you so agressive ? i am a custormer i deposit and play and i cant withdraw now who fault ? my fault to belive in this sports book which is not to be trusted ?
I don't feel I'm being aggressive I'm just going through the basics that u need to know or deal with when u take a rollover. I'm on your side but I'm also telling u what u should do, u should also know that they just upgraded there system like the rep just said, patience is key and I have also had a few issues with the upgrade but I also know the new stuff they have. The rep also said u need more to rollover, which u don't even know for sure how much u have bet yet. Hopefully u get this all worked out.

Just to clarify, we did send him his history up to that point when he asked yesterday. I don't want anyone thinking we ignored his request or told him it's on him to keep track or anything like that. We just would prefer to not have to send him a spreadsheet of his transactions every day. Hopefully he can keep track from that point on, until the rollover counter is added back into the new platform.


If u sent him this info he really shouldn't have an issue anymore.
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March 19, 2014, 06:35:16 PM
 #70

I sent a email about signature and waiting for reply
CoinBet
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March 19, 2014, 07:18:02 PM
Last edit: March 19, 2014, 07:29:27 PM by CoinBet
 #71

I sent a email about signature and waiting for reply

Please people, stop posting about signatures in this thread. We purchase signatures, as we determine one to be valuable, and we pay for a specific period of time upfront. Once this time is up, you are free to send us info on your posting history and request that we renew it, but we are under no obligation to renew it and may choose not to renew it if we feel the value of your account or your post history was not worth the cost. If this occurs, please do not pester us about it or post in our threads. We do not owe you anything. If you don't receive a reply, or we tell you we are no longer interested in your signature space, you are free to remove it or change to someone else. Some people who have claimed we owe them money for signature space are beyond ridiculous - we paid for a specific period of time upfront. We have to focus on pressing issues, like customer service, tech support, and supporting our players, so if you don't get a reply about your sig, just remove it or you can feel free to wait for us to get back to you as time allows, when we are not busy with other things.

Thanks

Jaybird
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March 19, 2014, 09:23:09 PM
 #72

You never answered my question. I deposit $5000. I only play in the sports book betting sides not money lines. How much do I have to bet before I can take any money out if I take the 125% bonus?
BitcoinzRulez
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March 19, 2014, 10:09:22 PM
 #73

dep $5000, get $6250 bonus for a total of 11,250.  you must wager 10x that.  $112,500
BitcoinzRulez
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March 19, 2014, 10:21:00 PM
 #74

Can anyone actually open any games?  NBA, NCAAB, MLB -- whenever i click on a game i get redirected to home page.
Jaybird
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March 19, 2014, 10:23:48 PM
 #75

dep $5000, get $6250 bonus for a total of 11,250.  you must wager 10x that.  $112,500
Where do you get 10 times? The rules say 25 times. I can't sign up through the anon mode. It still wants all my information which defeats the reason for playing at bitcoin books.
CoinBet
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March 19, 2014, 10:29:04 PM
 #76

I can't sign up through the anon mode. It still wants all my information which defeats the reason for playing at bitcoin books.

You can feel free to enter anonymous information. We are working on reintroducing the 'anonymous mode' function as we speak.

CoinBet
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March 19, 2014, 10:48:25 PM
 #77

Can anyone actually open any games?  NBA, NCAAB, MLB -- whenever i click on a game i get redirected to home page.

This should be fixed now, or in the next couple min. Sorry about that, we were rolling out some new stuff.

Jaybird
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March 19, 2014, 10:56:24 PM
 #78

I'll be dead before I hit the 25 time rollover. Why is it so high? Coinbet is avoiding the question again.
CoinBet
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March 19, 2014, 10:59:20 PM
 #79

I'll be dead before I hit the 25 time rollover. Why is it so high? Coinbet is avoiding the question again.

Free money isn't sustainable. If you want a bonus, especially one so high, then there's a cost to pay for it in the way of a rollover.

If you don't want a bonus, you don't have to rollover at all.

Any casino who is offering a bonus with a low rollover is not going to stay in business long.

Jaybird
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March 19, 2014, 11:05:22 PM
 #80

I'll be dead before I hit the 25 time rollover. Why is it so high? Coinbet is avoiding the question again.

Free money isn't sustainable. If you want a bonus, especially one so high, then there's a cost to pay for it in the way of a rollover.

If you don't want a bonus, you don't have to rollover at all.

Any casino who is offering a bonus with a low rollover is not going to stay in business long.
It's bait and switch hoping that no one reads the fine print in 25. Then you send out shills posting 10 and you don't correct it.
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