Send the wrong address ?

[jinkyyy]

I send usdt to the bitcoin wallet address , Is there any way to get back?

I send money from binance floor to poloniex.


Currently I have sent suport to both exchanges and have not received support.

Do you have any way to help me?

[passwordnow]

There's no way for someone to help you out. As you have said, you already contacted them and as for Binance they don't have problem with that transaction if its already transferred to your Polo wallet. Poloniex is the one that can fix that issue just wait for their response. I've read of the same problem before but I barely remember on what exchange was the involved one. But don't you worry as long as you receive Polo's reply, they'll fix it asap.
PS. I thought Binance's withdrawals are halt?

[jinkyyy]

I sent the wrong address a few weeks ago .

[Lakai01]

A friend of mine had the same accident a few weeks back, he is still waiting for polo to answer him. Their support dont seem to be that responsive, so getting your USDT back may take some time now!

[studio1one]

Wait for the response from the support. But keep in mind that you might never receive your USDT back. The only way you will get back the amount is if the transaction fails from binance's side.

[bonker]

I send usdt to the bitcoin wallet address , Is there any way to get back?

I send money from binance floor to poloniex.


Currently I have sent suport to both exchanges and have not received support.

Do you have any way to help me?

Only Poloniex support team can help you to recover those USDT but I don't think they will return these kind of errs.

[jinkyyy]

i hope poloniex will help me comeback my money .

[passwordnow]

I sent the wrong address a few weeks ago .

Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.

i hope poloniex will help me comeback my money .

They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.

[xenomorphe1]

I don't realy know if a USDT private key is identical to a BTC private key... I think it will be difficult for you to recover your BTC. I had made a mistake a little like this, but with BCH at Bittrex. I sent BCH to a BTC address. They didn't do anything at that time. It was just after the release of BCH. They only say that they can do something if it was more than 5000 USD. And i suppose they take some fees for the extra work.

[jinkyyy]

I sent the wrong address a few weeks ago .

Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.

i hope poloniex will help me comeback my money .

They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.

My friends told me that poloniex will not support these issues anymore. I believe that poloniex is a reputable and best quality customer care platform, they will support me  .

[jinkyyy]

I don't realy know if a USDT private key is identical to a BTC private key... I think it will be difficult for you to recover your BTC. I had made a mistake a little like this, but with BCH at Bittrex. I sent BCH to a BTC address. They didn't do anything at that time. It was just after the release of BCH. They only say that they can do something if it was more than 5000 USD. And i suppose they take some fees for the extra work.

Bittrex is extremely poor in customer support they always take a lot of money from transaction fees and now I boycotted bittrex because of scam projects.
 
I wonder if anyone has encountered the same error as me in poloniex.
 

[bonker]

I sent the wrong address a few weeks ago .

Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.

i hope poloniex will help me comeback my money .

They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.

My friends told me that poloniex will not support these issues anymore. I believe that poloniex is a reputable and best quality customer care platform, they will support me  .

Reputation of Poloniex are not very great in the recent years and also they have warning at their deposit page of don't send wrong coins to this address or it will result into permanent loss so the chances for you is less.

[jinkyyy]

I sent the wrong address a few weeks ago .

Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.

i hope poloniex will help me comeback my money .

They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.

My friends told me that poloniex will not support these issues anymore. I believe that poloniex is a reputable and best quality customer care platform, they will support me  .

Reputation of Poloniex are not very great in the recent years and also they have warning at their deposit page of don't send wrong coins to this address or it will result into permanent loss so the chances for you is less.

Now binance has told me not to support this case, please contact the poloniex floor.

[bonker]

I sent the wrong address a few weeks ago .

Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.

i hope poloniex will help me comeback my money .

They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.

My friends told me that poloniex will not support these issues anymore. I believe that poloniex is a reputable and best quality customer care platform, they will support me  .

Reputation of Poloniex are not very great in the recent years and also they have warning at their deposit page of don't send wrong coins to this address or it will result into permanent loss so the chances for you is less.

Now binance has told me not to support this case, please contact the poloniex floor.

Once the transaction was initiated sender has no control over the funds,your USDT will be already in the hands of poloniex so they need to decide now to help you or not.

[pinoy.bolanon]

I send usdt to the bitcoin wallet address , Is there any way to get back?

I send money from binance floor to poloniex.


Currently I have sent suport to both exchanges and have not received support.

Do you have any way to help me?

That's the saddest experienced for you if you have sent a large amount of money, which is not retrievable, maybe next time you should carefully review all the transactions before you send it to the recipient.

[jinkyyy]

Hi Pham,

Thanks for reaching out.

You have sent USDT to your BTC address.  Sending USDT to a BTC address means that the coins are not compatible, thus the transaction was not successful. 

Poloniex does not offer a token/coin recovery service because the process to recover tokens is extremely complicated and may result in significant cost, time, and risk. To avoid this situation in the future, please take extra caution when depositing funds to make sure the coins match the wallet you are depositing to.

If you have any other questions about your account, let us know and we will be happy to help!

Best,
Poloniex Support Team

I am very sad when I receive a letter from poloniex .

[rjp55]

Mostly when i try to send a coin to a different chain like usdt to btc, exchange gives a warning and doesn't execute the transaction.

But at the end, you did the mistake and you need them.

[studio1one]

Mostly when i try to send a coin to a different chain like usdt to btc, exchange gives a warning and doesn't execute the transaction.

But at the end, you did the mistake and you need them.

True. It's a bit weird that an error didn't pop out when using incorrect address format.

Isn't the public address format of USDT and BTC different from each other?

[agusiska]

as far as i know, we cant undo the sending process of our wallet activity, but if you done report to the customer service of the exchanger, maybe it can help you.

[maculeth]

no, never will. it's a sad thing right? I've also experienced it and there is no guarantee for that. therefore, be careful when going to make transactions.