Can you check the circle bottom left of Electrum if it is red or green?
You might be having a synchronizing issue that is why the transaction and balance don't show.
This is what it looks like below.
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FoIU3Nnf.png%3F1&t=663&c=_BjYCW_-S6ne0Q)
If it shows red try to change the server by clicking the circle or tools>network>server tab then choose any server by right click and use as a server test them one by until you find a working server.