i got scammed for ETC 79 on luckygames.io

[siemdagmaer]

luckygames.io is  Scam

this picture from sopport Luckygames.io is block me  

(Couldn't send)  see this picture https://prnt.sc/nwi90z

Hello . luckygames admin not restore my account me

https://prnt.sc/nwhyzk

https://prnt.sc/nwhz4m

https://prnt.sc/nwh2mk

this from sopport  is block me  (Couldn't send)  https://prnt.sc/nwi90z

me i say i have all info provider

and i need to talk with admin

is support say me . no chance of recovery

https://forum.luckygames.io/d/3768-i-need-help/

this from sopport

gugajuca 2 hours ago
siemdagmaer Hello,

After a thorough check we found that the account does not belong to you and so it has been permanently suspended and no chance of recovery. We also know that you have trespassed on other accounts and also suspended.

We do not give hackers opportunities on our site and we do not accept such attitudes here. Your forum account is also being suspended for trying to cheat us and recover an account that does not belong to you.

The topic is being closed for new discussions according to the rules of the forum.

Best regards
Luiz

[Avirunes]

How did they got to know that it was hacked? Plus I think mods and staffs were confused about your situation since you were unbanned in between. I think sending a signed message from Ethereum Classic address(from which you deposited) would be fine enough or sending a screenshot of the transaction history of you had sent from an exchange.

[siemdagmaer]

Avirunes thx fro reply me

yes i'm send my info txid and ip but not awnser me
or when anwser
tell me

Hello 😊. Thanks for your message. How may I help you?

my i say i have problem recover account

luckygames talk . give me username and email

me my username SiemDagmaer

email okokokok .

after that not anwser me .

[RajeshKarwa]

I don't think that a website having over 2100+ daily average active users will scam a particular user for 79 ETC. This fund is nothing for this kind of website.

From content and screenshots which you provided, seems you failed to provide genuine details about claim of your ownership. Even statement of the support team - "After a thorough check we found that the account does not belong to you." and "you have trespassed on other accounts and also suspended." -  shows that during investigation you failed to provide the ownership details and it is common that during investigation most of websites hold account suspended.

Also i am agree with @Avirunes -- a signed message from Ethereum Classic address(from which you deposited) would be fine enough or sending a screenshot of the transaction history of you had sent from an exchange.

 

[siemdagmaer]

@RajeshKarwa   thx fro reply me

this picture from sopport Luckygames.io is block me  

(Couldn't send)  see this picture https://prnt.sc/nwi90z


i have problem

Luckygames sopport .  
Hello 😊. Thanks for your message. How may I help you?

me .  
i need recover my account

Luiz profile
Luckygames sopport .  Please enter your username and email address?

me.  
username Sie****aer
email address dorvo******@gmail.com

me .  
i send you what you tell me reply me


Couldn't send


is block me this from support luckygames.io

[RajeshKarwa]

@siemdagmaer

Are you sure you are the genuine owner ?

What my doubt is that you provided different e-mail address --> 1. nuyerabiyu@safe-planet.com ( In their Official forum in support topic created by you )
2. dorvo******@gmail.com (In recent support ticket screenshot provided by you)

That way no one can trust your ownership claim.

[siemdagmaer]

@RajeshKarwa

yes this my email . nuyerabiyu@safe-planet.com

but is not anwser my with this email or other this email just for recover my account

[Avirunes]

Couldn't send


is block me this from support luckygames.io

Creating one support ticket would have been enough. Now that you have multiple tickets they possibly might be thinking you are trolling and most likely made them confident to a point that you aren't the true owner.

[siemdagmaer]

@Avirunes

yes . Create multiple support ticket
becasue is not anwser me
for that Create multiple tiecket

and now how for fix that problem and recover my account  ?

what i do now ?

[RajeshKarwa]

Couldn't send


is block me this from support luckygames.io

Creating one support ticket would have been enough. Now that you have multiple tickets they possibly might be thinking you are trolling and most likely made them confident to a point that you aren't the true owner.

@Avirunes
As per my knowledge this user created multiple forum accounts and multiple support tickets and not only he tried one account but multiple different account's restore requests. So they may have found fishy in investigation ( which also confirmed by support team member @Gugajuca in his official forum topic)  and probably the administration blocked him to prevent causing problems to other genuine user accounts.

So my suggestion is to have patience and wait for official explanation from the management of Luckygames.

[siemdagmaer]

@RajeshKarwa

yes but how moch patience

and when reply me

need any day contact support for help me luckygames.io

[RajeshKarwa]

@siemdagmaer

Investigation takes time buddy. I saw many websites even takes on an average more than 15 days to 30 days. In investigation there are a lot things which they need to inestigate, for example -- footprints, transaction history, IP history etc and luckygames is the one who known to finish investigations about disputed accounts earlier than other similar websites.

[Avirunes]

Couldn't send


is block me this from support luckygames.io

Creating one support ticket would have been enough. Now that you have multiple tickets they possibly might be thinking you are trolling and most likely made them confident to a point that you aren't the true owner.

@Avirunes
As per my knowledge this user created multiple forum accounts and multiple support tickets and not only he tried one account but multiple different account's restore requests. So they may have found fishy in investigation ( which also confirmed by support team member @Gugajuca in his official forum topic)  and probably the administration blocked him to prevent causing problems to other genuine user accounts.

So my suggestion is to have patience and wait for official explanation from the management of Luckygames.

According to last post in this thread from their forum they made it final that the account has been permanently suspended. It seems like they were repetedly asking for some verifications that OP has failed to provide.


Edit:

(...)

Ah alright.

[RajeshKarwa]

@Avirunes

Yes they finished investigation and reached on conclusion. Now my suggestion is to just wait for official explanation (findings on which they concluded the result) from the management. I am sure once admin will be online, he will provide the facts.


EDIT : Here is the recent reply in official forum from admin of luckygames. ---> https://forum.luckygames.io/d/3768-i-need-help/27

[siemdagmaer]

@Avirunes
@RajeshKarwa

admin is reply me here

https://forum.luckygames.io/d/3768-i-need-help/25

but my i can't reply admin

admin i send you all my info again 


but i'm send you sopport message not awnser me
and too i not ca'nt reply  at https://forum.luckygames.io/d/3768-i-need-help/25

[RajeshKarwa]

admin i send you all my info again  

I think i can read clearly that he granted the access to real owner of the account and the same you also can read very well.

You lied and failed to provide the required ownership information and even tried 4 different accounts to restore.

I think the case is solved and moderator can lock this thread.

Thank You.

[siemdagmaer]

@RajeshKarwa

i'm not lei i sya i'm in cyber cafe and . some peronnal used  luckygames

contact support

https://prnt.sc/nwizvy

what can do now

i need to provider my info but is block me

[siemdagmaer]

@Avirunes
@RajeshKarwa

https://i.imgur.com/nnMKDDj.png

[RajeshKarwa]

@siemdagmaer

Please read the recent update from the admin of luckygames. ----> https://forum.luckygames.io/d/3808-p1ayer-admin-reply-me-here/14



So now the address you are claiming your own, the 80 ETC withdrawn from luckygames ETC address on the same address. What's your reply on this ? Still you got any loss ? Enjoy the 80 ETC if you are the real owner as per your claim.

[siemdagmaer]

@RajeshKarwa


this my provider

https://prnt.sc/nwjhnv
https://prnt.sc/nwjhq0