Thanks for your feedback, we will keep improving.
How does the payment process work? If you're taking fees, I'm assuming the buyer is not paying the seller's wallet directly, instead, they're paying you... so do you instantly send the payments or that happens in an hourly basis for example?
You're right. The buyer pays to our wallet, then we pay to the seller order amount minus service fee + transaction fee. No instant payments yet, a site moderator has to approve payment in 1-12 hours.
As for some feedback, I think it's hard for the average newbie to understand which link he must provide to the buyer and which one he should keep himself for managing his uploaded file (especially since there is no registration required). Instructions are almost non-existent.
We've added
FAQ page.
Hmm... try to not follow the satoshibox standard.
In other words
-get a better UI/UX
-provide an optional escrow
-allow registered users to leave a review to the seller after purchasing
-setup other ways of communicating to your users (SNS, ann thread here etc..)
-FAQ page
oh and wdym by "Refunds are not allowed after content has been purchased"? when are refunds allowed then?
1. our UI/UX was inspired by satoshibox. So we've tried to make our service simple to use.
2. may be in the future
3. we use a third-party payment gateway, so it's not possible right now
4. todo
5. added
Minimum payment: I made a 1 satoshi for payment and did not get any error.
My wallet address: I tried to choose a wrong address (or LTC/ETH address) and did not get any error.
+ try to improve the interface, trusted escrow payment and reduce fees.
good luck.
As already mentioned, we use a third-party payment gateway, so some issues could happen.