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Author Topic: SPORTSBET.IO / SPORTS BET IO ... SCAMMED ME FOR $150K USD +  (Read 996 times)
kwamina.bondzie (OP)
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August 30, 2019, 08:06:16 PM
 #1

So I found out about Sportsbet.io on a forum and thought I would try it out. Everything looked genuine and the website looked good. So on 21st Aug I signed up done a few bets around $5000 - $8000... they all won and I profited about $4000. Withdrew the money to my bitcoin wallet. Everything was good and I trusted the site.

A few days later I decided to do a much larger bet but the site kept capping me on the amount I could get bet (4BTC). So I simply made another 2 accounts with my information and deposited about 4BTC (approx $40,000) into each of them and placed the bet. So at this point I had above 150,000 usd worth of bets across my accounts. Whilst the game was inplay and ongoing... suddenly I couldn't gain access to any my accounts and whenever I would try to log in, it would say "YOUR ACCOUNTS HAVE BEEN DISABLED" .. so I contacted live chat immediately who told me to email a security team. 

I emailed the security team who asked me for ID and proof of address which I promptly sent to them. They then sent me some security link that I had to click on and take a selfie to verify who I am. They then did not reply to me for over 5 days and simply ignored my emails. Eventually, I received a reply (which I've pasted below) which essentially said that because I am a UK citizen I should not have been betting on their site (which I wasn't aware of) and that they my accounts would remain closed and they would not return to me my balance or any of my deposits because they believe I had "defrauded them by using a software that masks my location".

This is absolute rubbish and completely unfair I believe. I accessed their site through my German Remote Desktop as I am currently working for a German tech company so have access to a German RDP....and me using this does not in any way mean I have frauded them... I have simply used their website just like a normal customer would .

I have read other cases on a forum, where customers have simply been returned what they have deposited but in my case SPORTS BET IO are just stating a rubbish excuse that I have "attempted to fraud" them by "using a software that doesn't show my IP" ..... HOW ON EARTH DOES ME USING THEIR WEBSITE MEAN I AM FRAUDING THEM.

I believe this is completely ridiculous and I am not even a big gambler so this is a lot of money that I have now lost.
 


---------------------------------------------------

THIS IS THE EMAIL REPLY I GOT FROM THEM

Hi kwamebond14,

Thank you for verifying your account.
 
Unfortunately, the document received is from a restricted jurisdiction and as such we can not verify your account in accordance with our Terms and Conditions.
 
3.3. You are aware that the right to access and use the website and any products there offered, may be considered illegal in certain countries. We are not able to verify the legality of service in each and every jurisdiction, consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. For various legal or commercial reasons, we do not permit accounts to be opened or used by customers resident in certain jurisdictions, including the United States of America (and her dependencies, military bases and territories), Australia, United Kingdom, Estonia, or other restricted jurisdictions (“Restricted Jurisdiction”) as communicated by us from time to time. By using the Website you confirm you are not a resident in a Restricted Jurisdiction.
 
3.4 When attempting to open an account or using the Website, it is the responsibility of the player to verify whether gambling is legal in that particular jurisdiction. If you open or use the Website while residing in a Restricted Jurisdiction: your account may be closed by us immediately; any winnings and bonuses will be confiscated and remaining balance returned (subject to reasonable charges), and any returns, winnings or bonuses which you have gained or accrued will be forfeited by you and may be reclaimed by us; and you will return to us on demand any such funds which have been withdrawn.
 
Please note that you have also used unauthorized software to mask your location, therefore we consider this a clear intent to defraud Sportsbet.io and as such no funds will be refunded.
 
If you attempt to open any new accounts, please note that they will be disabled at the earliest detection and any future deposits sent to Sportsbet.io will not be returned.
 
Should you have any questions regarding this process please do not hesitate to contact us by replying to this email.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Team



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August 30, 2019, 08:12:36 PM
Last edit: August 30, 2019, 08:49:12 PM by dunfida
 #2

Move this to Scam Accusations board.

Try to post up on their main thread: https://bitcointalk.org/index.php?topic=1458034.0

Edit: sometimes reading up rules doesnt take too much time to avoid problems in the future.

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August 30, 2019, 08:22:17 PM
 #3

Seems like you messed up badly. The best thing will be ask them to return you money that you deposited. It's very clear from their terms that UK citizens are not allowed to be their customer.

Sorry that you can not have the winnings (if you won any 2nd time).
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August 30, 2019, 08:28:00 PM
 #4

A few days later I decided to do a much larger bet but the site kept capping me on the amount I could get bet (4BTC). So I simply made another 2 accounts

Good luck in getting sympathy after youre clearing violating every single known sportsbook known to mans rules



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August 30, 2019, 09:04:47 PM
 #5


The post starter would now at the moment be having his tale in between his legs. If the sportbet is the renowned one am thinking it is then the post starter has to be sure of this claims.
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August 30, 2019, 09:28:51 PM
Last edit: August 30, 2019, 09:56:47 PM by game-protect
 #6

Please submit this sportsbet scam to Game Protect using Support ticket.

The lawyer cooperating with Game Protect is willing to enforce your money and you have nothing to spend in advance.
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August 30, 2019, 09:30:41 PM
 #7

Using two or more accounts at the same time is already against their terms and that's probably how the situation snowballed. If this mistake happened on a diferent sportsbook they would also block your accounts including your balance because most bitcoin sportsbook and casinos have specific rules on second accounts. This could've been avoided if you split your bets on reputable bitcoin sportsbooks like fairlay, nitrogen, cloudbet, bitcoinrush.    

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August 30, 2019, 09:47:42 PM
 #8

Sad to hear that but this is indeed your own fault because you had just violated their terms and its just normal for them to give out such decision.
I dont know if they would make this an amicable thing but mostly when a user violates all of funds wont really be returned.This doesnt only
applied on sportsbet alone but on most gambling sites online.Multi-accounting is a common prohibited thing and you should put this thing on mind.

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August 31, 2019, 01:11:29 AM
 #9

sorry but you violated so many terms and being from UK betting so much how did u not check if they allow uk customer is insane

best case you plead them to refund your deposits but this long shot as they have already made decision goodluck
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August 31, 2019, 06:45:23 AM
 #10

sorry but you violated so many terms and being from UK betting so much how did u not check if they allow uk customer is insane

best case you plead them to refund your deposits but this long shot as they have already made decision goodluck
I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.
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August 31, 2019, 07:12:19 AM
 #11

I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.
He should forget about his funds? We are talking about 150k, not a 10$ deposit. He should immediatly call a lawyer to help him out here. I don't see why sportsbet.io should keep his funds (or should be allowed to keep his funds).

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August 31, 2019, 07:49:24 AM
 #12

you are ready to gamble over 150K while you don't even know how sportsbetting sites work !!
first of all you need to post screenshots proving that you did actually had that much of money on your account , but even if you are not lying about that much of money you simply broke so damn rules

regarding being in UK I guess sportsbet can tolerate that cause there are tons of people using the site with VPN ( not with that much of money tho )
but you were multi accounting !! limits do exist in sportsbetting websites for a reason , you can't just create another accounts to bet more

if people wanted to multi account they could easily participate in that watford roulette promotion and every single account can make at least 1500$ ( can you imagine the amount of money that could be made if sportsbet tolerated multi accounting ? )

I would say post more screenshots and prove that the case is actually legit , you have a good chance of getting your money back I guess since sportsbet in the past sent back the deposits to one of the cheaters and his case was abusing the site much more than you did
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August 31, 2019, 02:48:55 PM
 #13

It's a sad story, and if you disagree with the actions of Sportsbet, you can try to contact them again and explain your situation. You should not expect to get your winnings, but there was a scam accusation before, and in that case, Sportsbet returned the deposited funds to the player. Move this (or make a new topic) to the Scam Accusations (if you go with moving this thread, you can do it by scrolling to the end of the first page and finding the 'Move' bottom near the left corner). Unfortunately, the website is not opening right now (at least, on my laptop), but you should check whether they state that using software that hides the IP is illegal and whether they have the UK in restricted areas. Maybe it can help you to make your point. And I agree with SyGambler that it feels like creating multiple accounts was your biggest mistake since gambling websites normally don't tolerate such behavior.
Sportsbet is respected, they don't scam people and tend to make well-motivated decisions. I am sorry your experience with them was not good.

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August 31, 2019, 04:02:52 PM
 #14

I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.
He should forget about his funds? We are talking about 150k, not a 10$ deposit. He should immediatly call a lawyer to help him out here. I don't see why sportsbet.io should keep his funds (or should be allowed to keep his funds).
How could someone would just tell that to forget that amount without clearly understanding the situation even if it's OPs fault i believe he has still the right to claim it back. With that huge amount, i won't stop finding ways to get it back though. At first, it is really OPs fault for not reading the said rules. But i believe sportsbook should give back his deposited money at least and not his winnings since that money is still big.

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August 31, 2019, 04:12:39 PM
 #15

It is not even about the rules, I mean having 3 accounts is already against the rules and they have every single right to keep your accounts and your money because you did something against their rules, even on the best case you should be given your money back without the winnings because you were trying to go around their system by cheating them, they literally capped your betting to 4 bitcoins and you thought by having 2 more accounts you can earn more and break the rules basically, when someone caps you at 4 bitcoin and you open 2 more accounts to not be capped what were you thinking that would happen? They would let you continue? But, that is not even it, you are from UK and you gambled on a German VPN so you were basically scamming them by not showing where you are from.

You literally told them you were not from somewhere against gambling while you actually were.

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August 31, 2019, 05:11:20 PM
Last edit: August 31, 2019, 05:40:32 PM by bones261
Merited by suchmoon (4), BayAreaCoins (1), YOSHIE (1), Little Mouse (1)
 #16

Although the OP was clearly breaking the rules by opening multiple accounts and is a citizen of the UK, I strongly believe that sportsbet.io should return the deposits as an act of goodwill. 12+ BTC is a lot of money. I think it is a bit heavy handed for the infractions committed by the OP. I especially hold this view since it appears that the OP provided his real documents to demonstrate that he was a UK citizen. This indicates to me a careless ignorance of the rule against a UK citizen playing on their site, rather than deliberate fraud. Unfortunately, the creation of multiple accounts to override a betting cap was definitely not on the up and up on the OPs part.  Also, I agree that the OP should move this to scam accusations.
BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.
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August 31, 2019, 07:03:02 PM
 #17

It is not even about the rules, I mean having 3 accounts is already against the rules and they have every single right to keep your accounts and your money because you did something against their rules, even on the best case you should be given your money back without the winnings because you were trying to go around their system by cheating them, they literally capped your betting to 4 bitcoins and you thought by having 2 more accounts you can earn more and break the rules basically, when someone caps you at 4 bitcoin and you open 2 more accounts to not be capped what were you thinking that would happen? They would let you continue? But, that is not even it, you are from UK and you gambled on a German VPN so you were basically scamming them by not showing where you are from.

You literally told them you were not from somewhere against gambling while you actually were.
At least someone understand the severity of what OP has done.  Who is to say he hasn't scammed Sportsbet or others in the past?
He is not to be trsuted, screw him and the horse he road in on.  Its dishonest gamblers like OP that make it so fucked up to get bets in without having to jump through hurdles.
Hopefully this is a lesson learned cuz people like OP bring the community down. 
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August 31, 2019, 08:21:25 PM
 #18

BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.
Game Protect is worldwide the only entity that successfully enforces Curacao fake license online casino scams, because it requires a lot of information and documents only Game Protect has.

Of course can victims search and engage random lawyers, but in most cases this will not lead to anything!
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August 31, 2019, 09:36:26 PM
 #19

This sportsbook has horrible. I have also very bad experiences with them. Is there a way to claim my money back?
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September 01, 2019, 02:49:38 AM
 #20

This sportsbook has horrible. I have also very bad experiences with them. Is there a way to claim my money back?
Game Protect enforces claims from bitcasino.io and sportsbet.io
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September 01, 2019, 05:48:45 AM
Merited by bones261 (2), nutildah (1)
 #21

@OP, as others have mentioned, simply ask that they return the original funds deposited minus the original winnings. Since your winnings were won against TOS (I understand you may not have read them, but at the end of the day, you agree to them on signup), I feel that would be the most fair action to be taken on behalf of the company.

But the final decision is up to them, and then it's your decision on how to proceed from there.

I would also, too, recommend against GP. There's current doubt about him w/ specific cases, and he has yet to provide ANY evidence that he's actually working with a legitimate lawyer. It's most likely just himself, a non-lawyer, sending emails out to casinos.

Please submit this sportsbet scam to Game Protect using Support ticket.

The lawyer cooperating with Game Protect is willing to enforce your money and you have nothing to spend in advance.

Except the 5% "donation" fee, right?

BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.
Game Protect is worldwide the only entity that successfully enforces Curacao fake license online casino scams, because it requires a lot of information and documents only Game Protect has.

Of course can victims search and engage random lawyers, but in most cases this will not lead to anything!

That's quite a bold statement. You can't possibly be aware of every single crypto-gambling/Curacao related case on the net.

This sportsbook has horrible. I have also very bad experiences with them. Is there a way to claim my money back?
Game Protect enforces claims from bitcasino.io and sportsbet.io

You should really stop talking in third person. You're a 1 man shop mate.

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September 01, 2019, 03:03:25 PM
 #22

Everytime there is money involved especially this huge amounts read the rules first before doing anything 150k USD isnt a joke well you know their rule now and there is nothing you can do more about it but to nicely ask them for their mercy, sorry for your lost.
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September 01, 2019, 03:34:40 PM
 #23

Please submit this sportsbet scam to Game Protect using Support ticket.

The lawyer cooperating with Game Protect is willing to enforce your money and you have nothing to spend in advance.

Except the 5% "donation" fee, right?

   Not that I am advocating for game-protect; however, since this case involves a value of more the 5000 euros, the OP would have the no fee, no cure option. However, most attorneys want a 33% fee when they work on a contingency basis. I'm sure game-protect will demand a similar fee, if not higher, if he somehow gets lucky with his supposed inside info to get sportsbet.io to settle.
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September 01, 2019, 07:51:17 PM
Last edit: September 02, 2019, 09:00:47 AM by SirLancelot
 #24

There is no way to claim this money back, you can use all the lawyers in the world and best case scenario you will make sportsbet.io eventually give up and give you the money back but without really spending insane amount of money you can't do that, and I mean like way over 150k for that. You have to pressure them into viral negative reviews as well and you have to make everyone go against them in a boycott type of deal. These are all improbable things so at the end of the day you are not gonna get this money back no matter what.

You will however learn to read the rules next time and you will not make these same mistakes like making 3 accounts to go around the rules and using VPN to look like you are from another country and so forth, these rules are there for a reason and sportsbet has every right to keep your money.
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September 02, 2019, 07:01:33 AM
 #25

he just made this one post with no proofs at all and then disappeared , another guy as well in this thread just created account and posted one post about how bad sportsbet is without explaining anything and disappeared

most likely the claims are fake , if I had 150K stuck in a site the least I would do is stay active here to know what I should do

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September 02, 2019, 02:06:14 PM
Merited by suchmoon (4), SyGambler (2), bones261 (2), morvillz7z (1)
 #26

Kwamina.bondzie,

Having read your first comment we all could completely understand your frustration so I’ve personally done some digging into your complaint and wanted to clarify a few points.

You created almost 20  accounts which flagged these group of accounts to our security team. Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process (KYC) which enables us to establish your identity and location (if all 20 accounts were KYCed with different people, then it would prove no links, but that wasn’t the case). Further our KYC process identified you as from the UK and you were deliberating bypassing our UK site (www.sportsbetio.uk), which is licensed by the UKGC. In order to be fair with you on the first breach of our terms and conditions, we sent back the balance of your initial deposit/withdrawals and hence remaining balance in question.

We then proceeded to close all your accounts and communicate to you, that if we detected this action again no deposits or lost funds would be returned and we’d need to report this to the UKGC.

However, a month later more accounts were opened and linked to you. The following KYC request could not be verified (you used fraudulent identity documents) so with the balances at 0, and sticking to our previous communication and will not void those bets and returned deposits.
Quite simply, you can not bypass the UKGC gaming license regulation, make a deposit via a VPN, make a bet and then come crying wolf when the bet loses, especially after we very clearly explained the situation to you and what was allowed and what wasn’t allowed.

To the rest of the forum, who are reading this, the tl;dr is:
  • Player made about 20 linked accounts, which triggered our KYC process
  • He was only able to validate one account, which was from the UK
  • He was deliberately using a VPN to bypass our UK licensed sportsbook
  • We were very clear about this and returned any remaining balances on these account and explicitly advised him what was allowed and what wasn’t
  • Player made new accounts, and used a fake ID to try and trick our security department undertaking KYC
  • Player made deposits and bets - all the bets lost
  • Player now demanding we void all bets and return his deposits
  • We will not be voiding any bets, his lose his bets fair and square. However we will close his accounts and return any available balance on those accounts.


Fun, fast and fair isn’t just a marketing motto for us, we try to be as considerate and understanding as possible, however, which we have very clearly done with the first 20 accounts you have made and used. However, given our clear communication of our expectations, you have directly ignored these and we have to draw a line when people intentionally try to manipulate our service.

The T&Cs are in place to ensure Sportsbet.io is a safe and secure place for all and we follow the regulations set by the different licensing bodies we work with around the world.

Regards,

Steve,
Sportsbet.io

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rohang
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September 02, 2019, 05:05:34 PM
 #27

Kwamina.bondzie,

Having read your first comment we all could completely understand your frustration so I’ve personally done some digging into your complaint and wanted to clarify a few points.

You created almost 20  accounts which flagged these group of accounts to our security team. Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process (KYC) which enables us to establish your identity and location (if all 20 accounts were KYCed with different people, then it would prove no links, but that wasn’t the case). Further our KYC process identified you as from the UK and you were deliberating bypassing our UK site (www.sportsbetio.uk), which is licensed by the UKGC. In order to be fair with you on the first breach of our terms and conditions, we sent back the balance of your initial deposit/withdrawals and hence remaining balance in question.

We then proceeded to close all your accounts and communicate to you, that if we detected this action again no deposits or lost funds would be returned and we’d need to report this to the UKGC.

However, a month later more accounts were opened and linked to you. The following KYC request could not be verified (you used fraudulent identity documents) so with the balances at 0, and sticking to our previous communication and will not void those bets and returned deposits.
Quite simply, you can not bypass the UKGC gaming license regulation, make a deposit via a VPN, make a bet and then come crying wolf when the bet loses, especially after we very clearly explained the situation to you and what was allowed and what wasn’t allowed.

To the rest of the forum, who are reading this, the tl;dr is:
  • Player made about 20 linked accounts, which triggered our KYC process
  • He was only able to validate one account, which was from the UK
  • He was deliberately using a VPN to bypass our UK licensed sportsbook
  • We were very clear about this and returned any remaining balances on these account and explicitly advised him what was allowed and what wasn’t
  • Player made new accounts, and used a fake ID to try and trick our security department undertaking KYC
  • Player made deposits and bets - all the bets lost
  • Player now demanding we void all bets and return his deposits
  • We will not be voiding any bets, his lose his bets fair and square. However we will close his accounts and return any available balance on those accounts.


Fun, fast and fair isn’t just a marketing motto for us, we try to be as considerate and understanding as possible, however, which we have very clearly done with the first 20 accounts you have made and used. However, given our clear communication of our expectations, you have directly ignored these and we have to draw a line when people intentionally try to manipulate our service.

The T&Cs are in place to ensure Sportsbet.io is a safe and secure place for all and we follow the regulations set by the different licensing bodies we work with around the world.

Regards,

Steve,
Sportsbet.io

wow! ofcourse he leaves out alot of the information. why expect the book to play fair if you dont obey rules yourself ?

you do stuff like this with so big amount money... just why...  Shocked Huh
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September 02, 2019, 05:40:22 PM
 #28


wow! ofcourse he leaves out alot of the information. why expect the book to play fair if you dont obey rules yourself ?

you do stuff like this with so big amount money... just why...  Shocked Huh

Simple, he thought he could get away with it.
If he won, he keeps the money if they let him withdraw it.
If he looses he comes and complains and he tries to get his money back.

Just another scammer trying to scam.

-Dave

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rohang
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September 02, 2019, 06:03:02 PM
 #29


wow! ofcourse he leaves out alot of the information. why expect the book to play fair if you dont obey rules yourself ?

you do stuff like this with so big amount money... just why...  Shocked Huh

Simple, he thought he could get away with it.
If he won, he keeps the money if they let him withdraw it.
If he looses he comes and complains and he tries to get his money back.

Just another scammer trying to scam.

-Dave

indeed but i cant imagine someone being so so greedy having that much money and still trying shady means like this. or maybe he got all that from methods like this only who knows
Initscri
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September 02, 2019, 08:06:32 PM
 #30

Kwamina.bondzie,

Having read your first comment we all could completely understand your frustration so I’ve personally done some digging into your complaint and wanted to clarify a few points.

You created almost 20  accounts which flagged these group of accounts to our security team. Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process (KYC) which enables us to establish your identity and location (if all 20 accounts were KYCed with different people, then it would prove no links, but that wasn’t the case). Further our KYC process identified you as from the UK and you were deliberating bypassing our UK site (www.sportsbetio.uk), which is licensed by the UKGC. In order to be fair with you on the first breach of our terms and conditions, we sent back the balance of your initial deposit/withdrawals and hence remaining balance in question.

We then proceeded to close all your accounts and communicate to you, that if we detected this action again no deposits or lost funds would be returned and we’d need to report this to the UKGC.

However, a month later more accounts were opened and linked to you. The following KYC request could not be verified (you used fraudulent identity documents) so with the balances at 0, and sticking to our previous communication and will not void those bets and returned deposits.
Quite simply, you can not bypass the UKGC gaming license regulation, make a deposit via a VPN, make a bet and then come crying wolf when the bet loses, especially after we very clearly explained the situation to you and what was allowed and what wasn’t allowed.

To the rest of the forum, who are reading this, the tl;dr is:
  • Player made about 20 linked accounts, which triggered our KYC process
  • He was only able to validate one account, which was from the UK
  • He was deliberately using a VPN to bypass our UK licensed sportsbook
  • We were very clear about this and returned any remaining balances on these account and explicitly advised him what was allowed and what wasn’t
  • Player made new accounts, and used a fake ID to try and trick our security department undertaking KYC
  • Player made deposits and bets - all the bets lost
  • Player now demanding we void all bets and return his deposits
  • We will not be voiding any bets, his lose his bets fair and square. However we will close his accounts and return any available balance on those accounts.


Fun, fast and fair isn’t just a marketing motto for us, we try to be as considerate and understanding as possible, however, which we have very clearly done with the first 20 accounts you have made and used. However, given our clear communication of our expectations, you have directly ignored these and we have to draw a line when people intentionally try to manipulate our service.

The T&Cs are in place to ensure Sportsbet.io is a safe and secure place for all and we follow the regulations set by the different licensing bodies we work with around the world.

Regards,

Steve,
Sportsbet.io

This seems like an absolutely more than fair response, especially considering the OP made the bets at a loss/was trying to get loss back.

Over and done w/.

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September 03, 2019, 12:06:35 AM
 #31

Kwamina.bondzie,

Having read your first comment we all could completely understand your frustration so I’ve personally done some digging into your complaint and wanted to clarify a few points.

You created almost 20  accounts which flagged these group of accounts to our security team. Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process (KYC) which enables us to establish your identity and location (if all 20 accounts were KYCed with different people, then it would prove no links, but that wasn’t the case). Further our KYC process identified you as from the UK and you were deliberating bypassing our UK site (www.sportsbetio.uk), which is licensed by the UKGC. In order to be fair with you on the first breach of our terms and conditions, we sent back the balance of your initial deposit/withdrawals and hence remaining balance in question.

We then proceeded to close all your accounts and communicate to you, that if we detected this action again no deposits or lost funds would be returned and we’d need to report this to the UKGC.

However, a month later more accounts were opened and linked to you. The following KYC request could not be verified (you used fraudulent identity documents) so with the balances at 0, and sticking to our previous communication and will not void those bets and returned deposits.
Quite simply, you can not bypass the UKGC gaming license regulation, make a deposit via a VPN, make a bet and then come crying wolf when the bet loses, especially after we very clearly explained the situation to you and what was allowed and what wasn’t allowed.

To the rest of the forum, who are reading this, the tl;dr is:
  • Player made about 20 linked accounts, which triggered our KYC process
  • He was only able to validate one account, which was from the UK
  • He was deliberately using a VPN to bypass our UK licensed sportsbook
  • We were very clear about this and returned any remaining balances on these account and explicitly advised him what was allowed and what wasn’t
  • Player made new accounts, and used a fake ID to try and trick our security department undertaking KYC
  • Player made deposits and bets - all the bets lost
  • Player now demanding we void all bets and return his deposits
  • We will not be voiding any bets, his lose his bets fair and square. However we will close his accounts and return any available balance on those accounts.


Fun, fast and fair isn’t just a marketing motto for us, we try to be as considerate and understanding as possible, however, which we have very clearly done with the first 20 accounts you have made and used. However, given our clear communication of our expectations, you have directly ignored these and we have to draw a line when people intentionally try to manipulate our service.

The T&Cs are in place to ensure Sportsbet.io is a safe and secure place for all and we follow the regulations set by the different licensing bodies we work with around the world.

Regards,

Steve,
Sportsbet.io

This seems like an absolutely more than fair response, especially considering the OP made the bets at a loss/was trying to get loss back.

Over and done w/.




This is completely wrong a lie. When have I ever submitted fake documents. I have never ever made more than 20 accounts. I only made 3 accounts and I have not had an issue with sportsbet.io in the past, as this is my first experience with them. How can you claim that my ID is fake. You never said this in any email. I completed all the security stages that were asked of me. This is absolutely ridiculous
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September 03, 2019, 12:18:09 AM
 #32

Although the OP was clearly breaking the rules by opening multiple accounts and is a citizen of the UK, I strongly believe that sportsbet.io should return the deposits as an act of goodwill. 12+ BTC is a lot of money. I think it is a bit heavy handed for the infractions committed by the OP. I especially hold this view since it appears that the OP provided his real documents to demonstrate that he was a UK citizen. This indicates to me a careless ignorance of the rule against a UK citizen playing on their site, rather than deliberate fraud. Unfortunately, the creation of multiple accounts to override a betting cap was definitely not on the up and up on the OPs part.  Also, I agree that the OP should move this to scam accusations.
BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.

Thank you for your advice. At present, I am still trying to resolve this amicably with sportsbet.io but what representation would you represent
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September 03, 2019, 12:27:57 AM
 #33

So sportsbet.io as above have confirmed that they will be holding my funds because I allegedly made “20 accounts” a month before. This is my first time ever using sportsbet.io and I only made 3 accounts as stated in my first comment. If they have warned me about this before why on earth would I gamble 150,000 usd on their website!!!

Furthermore, they are know claiming my ID is fake? How can my ID be fake if I submitted it through your secure link which requires a selfie of me and you never mentioned anything about a fake ID in your first email that you sent to me.

Yes I accept I broke your rules in regards to multiple accounts (3 accounts) which I hold my hands up to and openly admit ... and yes I am from the UK abetting ( which I didn’t know was not permitted at the time).... but for the type of money that I have been betting to hold all my funds is completely unjust and not fair.

As stated above by another user, all I am requesting is my deposits - withdrawals which equates to around 150,000usd. Steve from sports bet.io would be able to state  the exact figure
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September 03, 2019, 01:19:03 AM
Last edit: September 03, 2019, 01:40:16 AM by game-protect
 #34

@ kwamina.bondzie

Game Protect is the only entity who has sufficient info and documents about the bitcasino.io, sportsbet.io and vegascasino.io scam group to potentially successfully enforce your BTC.

You can select the 65:35 no cure no pay enforcement proceeding and do not have to pay anything in advance and there are also other options available.

Listen to low level signature spammers likely will not help you to get your USD 150,000!
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September 03, 2019, 01:44:25 AM
 #35

@ kwamina.bondzie

Game Protect is the only entity who has sufficient info and documents about the bitcasino.io, sportsbet.io and vegascasino.io scam group to potentially successfully enforce your BTC.

You can select the 65:35 no cure no pay enforcement proceeding and do not have to pay anything in advance and there are also other options available.

Listen to low level signature spammers likely will not help you to get your USD 150,000!

Any particular reason why this guy is offered 65:35 when you indicated today in your thread that the no cure no pay basis is 70:30?

@ extremely mentally ill and or brain dead

The bitcasino.io, sportsbet.io and vegascasino.io enforcement of illegally and in breach of applicable AML and KYC laws taken and laundered Bitcoins runs on a 70:30 no cure no pay basis. Smiley
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September 03, 2019, 02:58:11 AM
 #36

Any particular reason why this guy is offered 65:35 when you indicated today in your thread that the no cure no pay basis is 70:30?
1) As stated on the Game Protect website, the enforcement options for account balances or money lost after self-exclusion ignorance are:

- Collection proceeding on a 65:35 no cure no pay basis, if the claim is at least around 5,000 Euro or
  
- Donate 5% of your claim (minimum 100 Euro) in advance or
    
- Register with any Qualify free operator and accumulate affiliate commission worth 5% of your claim.

2) The enforcement of illegally and in breach of applicable AML and KYC laws taken and laundered Bitcoins runs on a 70:30 no cure no pay basis.
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September 03, 2019, 07:21:26 AM
 #37

So sportsbet.io as above have confirmed that they will be holding my funds because I allegedly made “20 accounts” a month before. This is my first time ever using sportsbet.io and I only made 3 accounts as stated in my first comment. If they have warned me about this before why on earth would I gamble 150,000 usd on their website!!!

Furthermore, they are know claiming my ID is fake? How can my ID be fake if I submitted it through your secure link which requires a selfie of me and you never mentioned anything about a fake ID in your first email that you sent to me.

Yes I accept I broke your rules in regards to multiple accounts (3 accounts) which I hold my hands up to and openly admit ... and yes I am from the UK abetting ( which I didn’t know was not permitted at the time).... but for the type of money that I have been betting to hold all my funds is completely unjust and not fair.

As stated above by another user, all I am requesting is my deposits - withdrawals which equates to around 150,000usd. Steve from sports bet.io would be able to state  the exact figure

not sure if I understood correctly but sportsbet in their statement said that you made bets and these bets lost , and they also clearly stating that they will return any left money
so are you really demanding them to void your losing bets and send you your original deposit ?

if that's really what you are demanding for then this is ridiculous ?
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September 03, 2019, 07:37:15 AM
 #38

Sometimes the amount of greediness humans exhibit, are just too stupid. How on earth will someone not trying to cheat a system operate 3 different accounts while doing so from a restricted country. The whole thing sounds stupid and funny. I would back what ever decision sportsbet takes as they have all the right since they have already stated clearly in their ToS that, multiple accounts aren't allowed. The funny thing here is, if this user gets away with this stunt then others might think they can get away with the same or similar stunts although forgive.

Professionally, I would had use this user as a scapegoat to show zero tolerance for any attempt to cheat the system but the human in me and considering the amount at stake, plead with sportsbet to temper justice with mercy as it'll also help in strengthening your reputation. Try to work with the user and return just deposit funded. Out of our greediness, we all make mistakes.

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September 04, 2019, 12:13:23 AM
 #39

So sportsbet.io as above have confirmed that they will be holding my funds because I allegedly made “20 accounts” a month before. This is my first time ever using sportsbet.io and I only made 3 accounts as stated in my first comment. If they have warned me about this before why on earth would I gamble 150,000 usd on their website!!!

Furthermore, they are know claiming my ID is fake? How can my ID be fake if I submitted it through your secure link which requires a selfie of me and you never mentioned anything about a fake ID in your first email that you sent to me.

Yes I accept I broke your rules in regards to multiple accounts (3 accounts) which I hold my hands up to and openly admit ... and yes I am from the UK abetting ( which I didn’t know was not permitted at the time).... but for the type of money that I have been betting to hold all my funds is completely unjust and not fair.

As stated above by another user, all I am requesting is my deposits - withdrawals which equates to around 150,000usd. Steve from sports bet.io would be able to state  the exact figure

not sure if I understood correctly but sportsbet in their statement said that you made bets and these bets lost , and they also clearly stating that they will return any left money
so are you really demanding them to void your losing bets and send you your original deposit ?

if that's really what you are demanding for then this is ridiculous ?

Correct, some of my bets did lose but the large bet of 12 BTC (4 BTC across 3 accounts), as soon as I placed the bet my accounts were disable so I had no opportunity to monitor the bet, or exercise the early cash out they were offering etc.

I am still awaiting An email from them in regards to their response that I have publically made but I am yet to receive a reply and it has been 3 days. They claim that I have made over 20 accounts a month ago but this is my first time ever using their platform
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September 04, 2019, 01:46:36 PM
Merited by suchmoon (4)
 #40



Correct, some of my bets did lose but the large bet of 12 BTC (4 BTC across 3 accounts), as soon as I placed the bet my accounts were disable so I had no opportunity to monitor the bet, or exercise the early cash out they were offering etc.

I am still awaiting An email from them in regards to their response that I have publically made but I am yet to receive a reply and it has been 3 days. They claim that I have made over 20 accounts a month ago but this is my first time ever using their platform

I'm sorry but you have no right to demand for that , you were cheating the system and you already made bets
if they can tolerate that it means every single player who use the site illegally will be freerolling the site and making bets , if he get caught or lost the bets he will simply ask the site for refund and if the bets won while sportsbet didn't notice that he will get away with the money

if you had the money pending and stuck in your account I guess everyone here will ask sportsbet to refund you the money , but you lost your bets

cashout isn't something standard , actually a lot of the time even if you have access to the site you won't be able to make the cashout
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September 04, 2019, 01:49:33 PM
 #41

If Sportsbet prevented account holder from using the early cash out option with blocking his accounts after bet made, then Sportsbet scammed him!
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September 04, 2019, 03:06:08 PM
 #42

If Sportsbet prevented account holder from using the early cash out option with blocking his accounts after bet made, then Sportsbet scammed him!

no they didn't !! user  already violated their ToS and he was able to bet successfully then he got caught
cashouts aren't always available , it's something extra and they aren't available everytime so even legit players can't use cashout all the time !!

 
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September 04, 2019, 03:31:51 PM
 #43

Sportsbet committed the serious crime of not enforcing applicable AML and KYC laws!

If the identity and location of a customer is relevant for Sportsbet, then they need to check it prior to accepting the deposits and bets.

In the real world, it is a scam to block accounts after deposits and bets were accepted and prevent account holder from using the early cash out option!
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September 04, 2019, 04:00:04 PM
 #44

Sportsbet committed the serious crime of not enforcing applicable AML and KYC laws!

If the identity and location of a customer is relevant for Sportsbet, then they need to check it prior to accepting the deposits and bets.

In the real world, it is a scam to block accounts after deposits and bets were accepted!

The victim is also stupid if it thinks that it can solve this problem with listening to low level signature spammers! Cheesy

nothing will solve the problem at all , user violated all the possible terms and more importantly LOST HIS BETS !!!
sportsbet in the past returned a lot of money to one of the guys who was abusing them and trying to double spend , if this user actually had money in his balance sportsbet would do the same
he made bets and lost !! saying that he didn't have cashout is just a ridiculous reason


maybe you should post more in that fairlay scam accusation thread instead of keep chasing sportsbet since that case is actually legit
Fairlay asked for the ID of that guy and prevented him from withdrawing while they allow others of betting without KYC , but I still see you promoting them in your site
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September 04, 2019, 10:44:13 PM
Last edit: September 04, 2019, 11:53:57 PM by game-protect
 #45

I am still awaiting An email from them in regards to their response that I have publically made but I am yet to receive a reply and it has been 3 days. They claim that I have made over 20 accounts a month ago but this is my first time ever using their platform
After you have finished waiting, you can submit your claim to Game Protect and we will try to collect.
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September 05, 2019, 03:26:40 AM
 #46

^^^ Noooo, do not submit anything to game-protect.

Quote
Warning: One or more bitcointalk.org users have reported that they believe that the creator of this topic displays some red flags which make them high-risk. (Login to see the detailed trust ratings.) While the bitcointalk.org administration does not verify such claims, you should proceed with extreme caution.
https://bitcointalk.org/index.php?action=trust;u=874254

However, in case you have already done so, do not give any money to game-protect for whatever reason Cheesy

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September 05, 2019, 10:53:36 AM
 #47

The biggest mistake online casino victims can do is listen to extremely mentally ill bitcointalk accounts like mu_enrico!

Quote
marlboroza alleges: Due largely to the factors mentioned in this topic, I believe that anyone dealing with game-protect is at a high risk of losing money, and guests would be well-advised to avoid doing so. This determination is based on concrete red flags which any knowledgeable & reasonable forum user should agree with, and it is not based on the user's opinions.

Support: mu_enrico

This extremely mentally ill bitcointalk account believes that anyone dealing with game-protect is at a high risk of losing money, even though we are since 3,5 years active with over 500 online casino scam reports received and no one ever lost money while dealing with game-protect! Cheesy
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September 06, 2019, 12:36:25 PM
 #48

If Sportsbet prevented account holder from using the early cash out option with blocking his accounts after bet made, then Sportsbet scammed him!

Hi SyGambler, i completely agree with you but my point is that. IN THERE TERMS, it says they will RETURN deposits if it is found that you are gambling from a restricted jurisdiction so my point is why am i not entitled to this..... especially with the fact that I have accepted that i was not supposed to bet from UK. It is not like i hid it from them... when they requested documents i submitted my UK license and proof of address.

almost 150k is at stake and i just want some of my funds back as it is affecting my life deeply , as im sure you can understand.
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September 06, 2019, 01:01:54 PM
Merited by LFC_Bitcoin (1)
 #49

This extremely mentally ill bitcointalk account believes that anyone dealing with game-protect is at a high risk of losing money, even though we are since 3,5 years active with over 500 online casino scam reports received and no one ever lost money while dealing with game-protect! Cheesy

You have a pretty serious complaint about taking somebody's money and doing nothing on their behalf. On the other hand, there is zero proof that you have ever actually helped anybody!

@kwamina.bondzie if you pay this person to "act" on your behalf, you run a strong risk of getting nothing _and_ being doxxed by game-protect if you should happen to complain about their lack of progress. Just read through the thread linked above. Mind you that this report exists, yet no instances of game-protect helping anybody can be found anywhere*.

*outside of the one instance by Get-Paid.com, who seems to no longer be a fan of game-protect.

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September 06, 2019, 01:47:08 PM
Last edit: September 06, 2019, 02:06:37 PM by mosprognoz
 #50

almost 150k is at stake and i just want some of my funds back as it is affecting my life deeply , as im re you can understand.

Dude, sportsbet clearly stated that you lost all your bets. All other funds which was not lost will be returned to you. What else do you want? You are just trying to get back lost bets and that is ridiculous. Yea sportsbet is a shady bookie with dozens of so called mirror websites that are made to bypass blocks in countries where their website is blocked sportsbet88.io https://bitcointalk.org/index.php?topic=1458034.msg52336777#msg52336777  Also there are some complains on UK gambling commission website https://secure.gamblingcommission.gov.uk/PublicRegister/Search/Detail/38898 Bittrust reviews http://bittrust.org/sportsbetio but asking them to return lost bets is ridiculous.

i just want some of my funds back as it is affecting my life deeply , as im sure you can understand.

Thats hardly believable because you are using astronomical amount of money for gambling.
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September 06, 2019, 02:16:29 PM
Last edit: September 06, 2019, 03:10:05 PM by game-protect
 #51

This extremely mentally ill bitcointalk account believes that anyone dealing with game-protect is at a high risk of losing money, even though we are since 3,5 years active with over 500 online casino scam reports received and no one ever lost money while dealing with game-protect! Cheesy

You have a pretty serious complaint about taking somebody's money and doing nothing on their behalf. On the other hand, there is zero proof that you have ever actually helped anybody!
Please quote the serious part?

Jenniraye88 to Game Protect:
Quote
Ok I appreciate you getting back to me so quickly.  I only ask for a short email now and then to let me know what/if anything is happening.

Regards

Jenniraye88

It might be serious from the point of view of an extremely mentally ill bitcointalk account like nutildah, but this does not have any connection to the reality!

Quote
marlboroza alleges: Due largely to the factors mentioned in this topic, I believe that anyone dealing with game-protect is at a high risk of losing money, and guests would be well-advised to avoid doing so. This determination is based on concrete red flags which any knowledgeable & reasonable forum user should agree with, and it is not based on the user's opinions.

Support: nutildah

This extremely mentally ill bitcointalk account believes that anyone dealing with game-protect is at a high risk of losing money, even though we are since 3,5 years active with over 500 online casino scam reports received and no one ever lost money while dealing with game-protect! Cheesy
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September 06, 2019, 03:45:14 PM
 #52

Don't even think about dealing with Game-Protect unless you'd like to lose more money.

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September 06, 2019, 05:47:27 PM
 #53


Hi SyGambler, i completely agree with you but my point is that. IN THERE TERMS, it says they will RETURN deposits if it is found that you are gambling from a restricted jurisdiction so my point is why am i not entitled to this..... especially with the fact that I have accepted that i was not supposed to bet from UK. It is not like i hid it from them... when they requested documents i submitted my UK license and proof of address.

yeah the good thing that you didn't lie about it and you admitted that you violated the terms , that's a great thing since the other people tend to lie about the situation
regarding their terms currently I'm not able to see what's going and an error message is showing to me
https://imgur.com/aGLkzt6

can you please post a screenshot from the ToS ? if they are stating that a user who used the site in a prohibited country will get refunded no matter of the bets outcome then yeah you have the right to demand for it


almost 150k is at stake and i just want some of my funds back as it is affecting my life deeply , as im sure you can understand.

the amount is life changing indeed for maybe 99% of people , but the fact that you simply wagered it on one match clearly showing that it's not that important to you
the situation shouldn't be judged by how much money involved , if someone deserve to get paid then he should even if it's only 10$
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September 18, 2019, 01:18:11 PM
 #54

Have you given up?
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September 18, 2019, 10:59:48 PM
 #55

Have you given up?

Bro seriously shut up, your reputation here is atrocious. Stop trying to siphon money from users with your non existing or working service with fake reviews.
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September 19, 2019, 12:07:16 PM
 #56

Did the red flag shown above my threads mislead you to not engage Game Protect and enforce your online casino claim?
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September 20, 2019, 07:28:15 AM
 #57

Did the red flag shown above my threads mislead you to not engage Game Protect and enforce your online casino claim?

O Yes !!! Only someone insane will trust you after seeing all flags and negative posts in your trust page.

https://bitcointalk.org/index.php?action=trust;u=874254
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September 20, 2019, 02:25:37 PM
 #58

Did the red flag shown above my threads mislead you to not engage Game Protect and enforce your online casino claim?

O Yes !!! Only someone insane will trust you after seeing all flags and negative posts in your trust page.

https://bitcointalk.org/index.php?action=trust;u=874254
How much is your online casino claim?
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